Kyocera TNT VMS200 User Manual

These limits are part of comprehensive guidelines  
and establish permitted levels of RF energy for the  
general population. The guidelines are based on  
standards that were developed by independent  
scientific organizations through periodic and  
thorough evaluation of scientific studies. The  
standards include a substantial safety margin  
designed to assure the safety of all persons,  
regardless of age and health.  
The FCC has granted an Equipment Authorization  
for this model phone with all reported SAR levels  
evaluated as in compliance with the FCC RF  
emission guidelines. SAR information on this model  
phone is on file with the FCC and can be found  
under the Display Grant section  
www.fcc.gov/oet/fccid after searching on the  
FCC ID: OVF-K33BI01.  
Additional information on SAR can be found on the  
Cellular Telecommunications and Internet  
Association (CTIA) web-site at  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the  
Specific Absorption Rate, or SAR. The SAR limit set  
by the FCC is 1.6 W/kg.*  
* In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg  
(W/kg) averaged over one gram of tissue. The  
standard incorporates a substantial margin of  
safety to give additional protection for the public  
and to account for any variations in measurements.  
Tests for SAR are conducted using standard  
operating positions specified by the FCC with the  
phone transmitting at its highest certified power  
level in all tested frequency bands.  
Although the SAR is determined at the highest  
certified power level, the actual SAR level of the  
phone while operating can be well below the  
maximum value.  
Caution  
The user is cautioned that changes or modifications  
not expressly approved by the party responsible for  
compliance could void the warranty and user’s  
authority to operate the equipment.  
This is because the phone is designed to operate at  
multiple power levels so as to use only the power  
required to reach the network. In general, the closer  
you are to a wireless base station antenna, the  
lower the power output.  
Optimizing your phone’s performance  
Use the guidelines in this guide to learn how to  
optimize the performance and life of your phone  
and battery.  
Before a phone model is available for sale to the  
public, it must be tested and certified by the FCC  
that it does not exceed the limit established by the  
government-adopted requirement for safe  
exposure. The tests are performed in positions and  
locations (e.g., at the ear and worn on the body) as  
required by the FCC for each model.  
Air bags  
If you have an air bag, DO NOT place installed or  
portable phone equipment or other objects over the  
air bag or in the air bag deployment area. If  
equipment is not properly installed, you and your  
passengers risk serious injury.  
Body-worn measurements differ among phone  
models, depending upon availability of accessories  
and FCC requirements. While there may be  
differences between the SAR levels of various  
phones and at various positions, they all meet the  
government requirement for safe exposure.  
Medical devices  
Pacemakers—Warning to pacemaker wearers:  
Wireless phones, when in the ‘on’ position, have  
been shown to interfere with pacemakers. The  
phone should be kept at least six (6) inches away  
from the pacemaker to reduce risk.  
User Guide  
iii  
The Health Industry Manufacturers Association and  
the wireless technology research community  
recommend that you follow these guidelines to  
minimize the potential for interference.  
Blasting areas—Turn off your phone where  
blasting is in progress. Observe restrictions, and  
follow any regulations or rules.  
Potentially explosive atmospheres—Turn off your  
phone when you are in any area with a potentially  
explosive atmosphere. Obey all signs and  
instructions. Sparks in such areas could cause  
an explosion or fire, resulting in bodily injury or  
death.Areas with a potentially explosive  
atmosphere are often, but not always,  
clearly marked.  
Always keep the phone at least six inches  
(15 centimeters) away from your pacemaker  
when the phone is turned on.  
Do not carry your phone near your heart.  
Use the ear opposite the pacemaker.  
If you have any reason to suspect that  
interference is taking place, turn off your  
phone immediately.  
They include:  
fueling areas such as gas stations  
below deck on boats  
transfer or storage facilities for fuel or chemicals  
vehicles using liquefied petroleum gas, such as  
propane or butane  
Hearing aids—Some digital wireless phones may  
interfere with hearing aids. In the event of such  
interference, you may want to consult Virgin  
Mobile or call the customer service line to  
discuss alternatives.  
areas where the air contains chemicals or  
particles such as grain, dust, or metal powders  
any other area where you would normally be  
advised to turn off your vehicle engine  
Other medical devices—If you use any other  
personal medical device, consult the manufacturer  
of the device to determine if it is adequately  
shielded from external RF energy. Your physician  
may be able to help you obtain this information.  
Using phone with care  
Use only in normal position (to ear). Avoid dropping,  
hitting, bending, or sitting on the phone.  
In health care facilities—Turn your phone off in  
health care facilities when instructed. Hospitals and  
health care facilities may be using equipment that is  
sensitive to external RF energy.  
Avoiding magnetic environments  
Keep the phone away from magnets which can  
cause improper functioning of the phone.  
Potentially unsafe areas  
Posted facilities—Turn your phone off in any  
facility when posted notices require you to do so.  
Keeping phone dry  
Keep the phone dry. Damage can result if the  
phone gets wet. Water damage is not covered  
under warranty.  
Aircraft—FCC regulations prohibit using your  
phone on a plane that is in the air. Turn your phone  
off before boarding aircraft.  
Resetting the phone  
If the screen seems frozen and the keypad does not  
respond to keypresses, reset the phone by  
completing the following steps:  
1. Remove the battery door.  
2. Remove and replace the battery.  
Vehicles—RF signals may affect improperly  
installed or inadequately shielded electronic  
systems in motor vehicles. Check with the  
manufacturer of the device to determine if it is  
adequately shielded from external RF energy. Your  
auto manufacturer may be able to help you obtain  
this information.  
If the problem persists, return the phone to the  
dealer for service.  
iv  
Hearing loss and hearing aids are highly  
individualized, however, so optimal performance  
cannot be guaranteed. Other factors, such as  
type of hearing aid device or degree of hearing  
loss, also can affect a phone’s performance for a  
particular user.  
Accessories  
Use only Kyocera-approved accessories with  
Kyocera phones. Use of any unauthorized  
accessories may be dangerous and will invalidate  
the phone warranty if said accessories cause  
damage or a defect to the phone.  
Hearing aids and wireless phones  
Radio Frequency (RF) energy  
A hearing aid uses a microphone to collect and  
convert sound waves to electrical signals. The  
hearing aid then amplifies and converts the  
electrical signals back to audible sounds for the  
hearing aid user to hear. Radio Frequency (RF)  
emissions generated by digital wireless phones  
often interfere with the operation of a hearing aid’s  
microphone, distorting the amplified audible sound.  
In addition, hearing aid microphones tend to collect  
ambient noise and amplify these sounds, interfering  
with the desired audio transmission.  
Your telephone is a radio transmitter and receiver.  
When it is on, it receives and sends out RF energy.  
Virgin Mobile’s network controls the power of the  
RF signal. This power level can range from 0.006 to  
0.6 watts. In August 1996, the U.S. Federal  
Communications Commission (FCC) adopted RF  
exposure guidelines withsafetylevels for hand-held  
wireless phones. These guidelines are consistent  
with the safety standards previously set by both  
U.S. and international standards bodies in the  
following reports:  
ANSI C95.1 (American National Standards  
Institute, 1992)  
NCRP Report 86 (National Council on  
Radiation Protection and Measurements, 1986)  
ICNIRP (International Commission on Non-  
Ionizing Radiation Protection, 1996)  
ANSI standard  
To diminish interference between wireless phones  
and hearing aids, the FCC requires wireless  
carriers to offer phones that meet the American  
National Standards Institute (ANSI) C63.19  
standard for reduced RF emissions. Wireless  
phones that comply with the FCC’s hearing aid-  
compatibility (HAC) regulations must receive a  
minimum rating of “M3” for RF emissions under the  
ANSI C63.19 standard. The “M” rating refers to the  
phone’s RF emissions level for use with hearing  
aids operating in the microphone setting.  
Your phone complies with the standards set by  
these reports and the FCC guidelines.  
E911 mandates  
Where service is available, this handset complies  
with the Phase I and Phase II E911 Mandates  
issued by the FCC.  
The higher the phone’s “M” rating, the more likely  
the phone is compatible with a hearing aid  
operating in the microphone setting. Hearing aids  
also have ratings similar to wireless phones.  
Most newer hearing aid models receive at least  
an M2 rating.  
Hearing Aid Compatibility (HAC) features  
This Virgin Mobile phone has received a HAC  
performance rating (designated by the letter M  
followed by a number). The rating for this phone is  
identified on the outside of this phone’s original  
packaging. While there is no guarantee, digital  
wireless phones that receive a minimum of an M3  
rating should provide acceptable performance with  
most hearing aids.  
User Guide  
v
To determine the level of compatibility between  
your hearing aid and this Virgin Mobile HAC-  
certified phone, combine the M rating of your  
hearing aid and the M rating of this phone. For  
example, if you pair an M3 hearing aid with an M4  
phone, you will achieve a combined rating of 7.  
Any combined rating equal to or greater than 6  
provides excellent performance.  
Any combined rating equal to 5 offers  
good performance.  
Any combined rating equal to 4 offers  
acceptable performance.  
T-Ratings—Phones rated T3 or T4 meet FCC  
requirements and are likely to be more usable with  
a hearing device’s telecoil (“T Switch” or  
“Telephone Switch”) than unrated phones. T4 is the  
better/higher of the two ratings. (Note that not all  
hearing devices have telecoils in them.)  
Hearing devices may also be measured for  
immunity to this type of interference. Your hearing  
device manufacturer or hearing health professional  
may help you choose the proper rating for your  
mobile phone. The more immune your hearing aid  
is, the less likely you are to experience interference  
noise from mobile phones.  
have any additional questions about hearing  
aid-compatibility.  
Kyocera Wireless Corp.  
To purchase accessories, visit  
vi  
TABLE OF CONTENTS  
1
Getting Started. . . . . . . . . . . . . . . . . . . . . . 1  
Phone battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Purchasing accessories . . . . . . . . . . . . . . . . . . . .3  
Finding your phone’s serial number. . . . . . . . . . .3  
Phone activation. . . . . . . . . . . . . . . . . . . . . . . . . .3  
Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Basic navigation . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Guide conventions . . . . . . . . . . . . . . . . . . . . . . . .8  
6
7
Messaging . . . . . . . . . . . . . . . . . . . . . . . . 17  
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Erase messages . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Working with messages . . . . . . . . . . . . . . . . . . . 19  
Message settings . . . . . . . . . . . . . . . . . . . . . . . . 20  
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Viewing Contacts list . . . . . . . . . . . . . . . . . . . . . 22  
Adding contacts . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Working with contacts . . . . . . . . . . . . . . . . . . . . 23  
Contact groups. . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Searching contacts. . . . . . . . . . . . . . . . . . . . . . . 26  
2
3
Basic Functions . . . . . . . . . . . . . . . . . . . . . 9  
Powering up. . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Making phone calls . . . . . . . . . . . . . . . . . . . . . . .9  
Answering phone calls . . . . . . . . . . . . . . . . . . . . .9  
Ending phone calls. . . . . . . . . . . . . . . . . . . . . . .10  
Verifying your phone number. . . . . . . . . . . . . . .10  
Activating voice dialing. . . . . . . . . . . . . . . . . . . .10  
8
9
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Accessing VirginXL. . . . . . . . . . . . . . . . . . . . . . . 27  
Navigating VirginXL . . . . . . . . . . . . . . . . . . . . . . 27  
Ending a VirginXL session . . . . . . . . . . . . . . . . . 27  
My Account. . . . . . . . . . . . . . . . . . . . . . . . 28  
Checking your account balance . . . . . . . . . . . . . 28  
Top-Up your account . . . . . . . . . . . . . . . . . . . . . 28  
For more information . . . . . . . . . . . . . . . . . . . . 29  
Call Features . . . . . . . . . . . . . . . . . . . . . . 11  
Volume control . . . . . . . . . . . . . . . . . . . . . . . . .11  
Hold call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .11  
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Emergency services . . . . . . . . . . . . . . . . . . . . . .12  
Airplane mode . . . . . . . . . . . . . . . . . . . . . . . . . .12  
10 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
11 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
World clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Memopad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
4
5
Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Text entry modes . . . . . . . . . . . . . . . . . . . . . . . .13  
Text entry quick reference . . . . . . . . . . . . . . . . .15  
Recent Calls . . . . . . . . . . . . . . . . . . . . . . . 16  
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
View call timers . . . . . . . . . . . . . . . . . . . . . . . . .16  
Phone User Guide  
vii  
12 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Menu options . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Phone information . . . . . . . . . . . . . . . . . . . . . . 46  
13 Voice Commands. . . . . . . . . . . . . . . . . . . 47  
Voice dial list . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Voice commands. . . . . . . . . . . . . . . . . . . . . . . . 47  
14 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 49  
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 49  
Qualified service . . . . . . . . . . . . . . . . . . . . . . . . 49  
Phone accessories. . . . . . . . . . . . . . . . . . . . . . . 49  
Product evaluation . . . . . . . . . . . . . . . . . . . . . . 49  
15 Consumer Limited Warranty. . . . . . . . . . 50  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
viii  
1
GETTING STARTED  
Phone battery  
Installing the battery  
Charging the battery  
To install the battery:  
You must have at least a partial charge in the  
battery to make or receive calls.  
1. With the back of the  
phone facing you, locate  
the notch near the  
To charge the battery:  
1. Connect the AC adapter  
to the jack on the side  
of the phone.  
bottom of the phone.  
2. With your thumbnail in  
the notch, lift up on the  
back cover to remove it.  
2. Plug the adapter into a  
wall outlet.  
The battery icon on the right side of the external  
screen shows whether the phone is:  
3. Place the battery in the  
phone casing with the  
metal contacts toward  
the top of the phone.  
Charging (animated icon)  
Partially charged  
Fully charged  
4. Replace the back  
cover and press to  
snap it into place.  
Warning: The battery does not charge if you are  
in a call while it is connected to an AC adapter.  
Recharging the battery  
You can safely recharge the battery at any time,  
even if it has a partial charge.  
Note: Before removing the  
battery, make sure the phone  
is turned off.  
User Guide  
1
Replace the battery only with another qualified  
battery. Use of an unqualified battery may  
present a risk of fire, explosion, leakage, or  
other hazard. If you are unsure about whether  
a replacement battery is compatible, contact  
customer support.  
Promptly dispose of used batteries in  
accordance with local regulations and  
recycle if possible. Do not dispose as  
household waste.  
Supervise all battery usage by children.  
Avoid dropping the phone or battery. If the  
phone or battery is dropped, especially on a  
hard surface, an internal short-circuit can  
occur and pose a safety hazard. If you  
suspect battery damage, take it to a service  
center for inspection.  
Battery care  
General safety guidelines  
Do not disassemble or open the battery.  
Do not crush, bend, deform, puncture, or  
shred the battery.  
Do not attempt to insert foreign objects into  
the battery.  
Do not immerse the battery or expose it to  
water or other liquids. Even if a battery  
appears to dry out and operate normally,  
internal parts can slowly corrode and pose a  
safety hazard.  
Always keep the battery between 15°C and  
25°C (59°F and 77°F). Do not expose the  
battery to extremes of temperature, fire, or  
other hazards such as a cooking surface, iron,  
or radiator.  
Improper battery use may result in fire,  
explosion, or other hazard.  
Never use a damaged battery.  
Only use the battery for its intended phone.  
Only use the battery with a qualified charger.  
Use of an unqualified battery charger may  
present a risk of fire, explosion, leakage, or  
other hazard. If you are unsure about  
whether a charger is qualified, contact  
customer support.  
Common causes of battery drain  
Playing games or using the Web.  
Keeping backlighting on.  
Operating in digital mode when far away from  
a base station or cell site.  
Using data cables or accessories.  
Operating when no service is available, or  
service is available intermittently.  
High earpiece and ringtone volume settings.  
Repeating sound, vibration, or lighted alerts.  
Do not short-circuit the battery or allow  
metallic conductive objects—such as  
keys, coins, or jewelry—to contact the  
battery’s terminals.  
2
Phone battery  
Step 2: Programming your phone  
Purchasing accessories  
Once your account is activated, you’ll need to  
program your Virgin Mobile phone number into  
your phone. When you are ready, follow these  
steps to program your phone:  
To purchase accessories for your new phone,  
such as a hands-free headset, carrying case, or  
car power adapter, please visit  
1. Turn on your phone.  
Finding your phone’s  
serial number  
2. Dial ##VIRGIN# (that's #-#-8-4-7-4-4-6-#).  
3. You are now in the Programming menu.  
To activate your Virgin Mobile account, you  
need your phone's serial number. With your  
phone turned on, select Menu > Settings >  
Phone info > My Phone Number to find your  
phone’s serial number. You can also dial ##6343#  
from the main screen to display your phone’s  
serial number.  
Select “Activate Phone” and press “OK”.  
4. Your screen will say, “Do you want to activate  
your phone now?” Select “Yes”.  
5. Your phone will connect to the network, and  
then the screen will say “Hi. Press Start to  
continue the activation process”. Scroll down  
to “Start” and hit “OK”.  
6. Your phone will say “We’re getting your  
phone number for you,” then your phone will  
display your new Virgin Mobile phone  
number. Write it down.  
Phone activation  
Step 1: Activating your Virgin Mobile  
account  
7. Scroll down to “Finish” and hit “OK” to  
complete the activation process. Your phone  
will turn off and back on by itself.  
Before you can start talking, messaging, or  
downloading, you need to activate service  
with Virgin Mobile. To activate your  
Virgin Mobile account:  
It might take a couple of hours for VIrgin Mobile  
to set you up on their network. You'll receive a  
text message from Virgin Mobile to let you know  
when you can start making calls. Also, it may take  
up to 4 hours for VirginXL, Voicemail, and  
Top-Up features to come online.  
on Activate.  
• Call Virgin Mobile At Your Service at  
1-888-322-1122.  
User Guide  
3
Phone overview  
Getting to know your phone  
The following illustration shows the phone in open position.  
1. Earpiece speaker.  
2. Main screen.  
3. Navigation key scrolls through lists and text entry fields  
and accesses shortcuts from the main screen.  
4. Left option button selects items that appear on the lower  
left of the display, or accesses the Menu at the main screen.  
5. Speakerphone key activates the speakerphone and  
answers incoming calls.  
6. Send key starts or answers a call. Press once to display the  
All calls list and twice to redial the last number dialed.  
Press and hold to activate voice command.  
7. Keypad for entering numbers, letters, or symbols.  
8. Shift * key changes the text mode in text entry. Press and  
hold to activate or deactivate Silent (no vibration) mode.  
9. OK key selects a menu item or option.  
10. Right option button selects items that appear on the lower  
right of the display, or accesses the Contacts menu at the  
main screen.  
11. Back key returns you to the previous screen and erases  
characters in text entry.  
12. End key turns the phone on and off, ends a call or browser  
session, and returns you to the main screen.  
13. Space # key enters a space during text entry. Press and hold to activate or deactivate Vibe mode.  
14. 0 Next key cycles through word choices during text entry.  
15. Microphone.  
4
Phone overview  
The following illustration shows the phone in closed position. With the phone closed, the keys are locked  
to prevent accidental key presses.  
1. Jack for hands-free headset only (sold separately).  
2. Volume key to raise or lower speaker volume.  
3. External screen displays time, caller ID, signal, and  
battery strength.  
4. Jack for AC adapter (included) and data cable (sold separately).  
Warning: Inserting an accessory into the incorrect jack may  
damage the phone.  
5. External speaker.  
Common keys  
The following list the frequently-pressed keys. Throughout this user guide,  
these keys are referred as follows:  
Navigation key  
OK key  
Left option button  
Right option button  
Send key (also referred to as the Talk key)  
End key (also referred to as the Power key)  
Back key  
Speakerphone key  
User Guide  
5
Screen icons  
These icons may appear on your phone’s screen:  
New voice message.  
The phone is operating in IS95 digital mode.  
The phone is operating in 1X digital mode.  
New voice and text message.  
The phone is set to light up instead of ring.  
The phone is receiving a signal. You can  
make and receive calls. Fewer bars indicate a  
weaker signal.  
The phone is set to vibrate or to vibrate and  
then ring.  
A call is in progress.  
The speakerphone is on.  
The phone has a standard speed  
data connection.  
Position location is set to your service  
provider and to emergency services.  
The phone is not receiving a signal. You  
cannot make or receive calls.  
Position location is set to emergency  
services only.  
Content is DRM protected.  
The phone is set to auto answer.  
Data service is available and active on your  
phone. Check with your service provider  
for availability.  
The phone is in privacy mode, accessing a  
secure Web site or with files locked.  
(blinking) The phone is sending  
high-speed data.  
The alarm clock is set.  
(blinking) The phone is receiving  
high-speed data.  
The battery is fully charged. The more bars  
you see, the greater charge you have left.  
Data service is available, but the phone  
is dormant.  
The phone is in Airplane Mode and cannot  
place or receive calls.  
The phone is roaming outside of its home  
service area.  
New text message.  
6
Phone overview  
Main menu  
The contents of the main menu are as follows:  
My Stuff  
Settings  
Display  
Sounds  
Convenience  
Call options  
Security  
Messaging  
Network  
VirginXL  
Accesses VirginXL  
Tools  
Voice memo  
Calendar  
Alarm clock  
Tip calculator  
Calculator  
World Clock  
Timer  
Recent Calls  
Missed calls  
Received calls  
Outgoing calls  
All calls  
My ringtones  
My graphics  
My games  
Messaging  
Send text msg  
Inbox  
Virgin Alerts  
Voicemail  
Sent  
My themes  
Call timers  
My Account  
Accesses your Virgin  
Moble account  
Surf the Web  
Launches the web  
browser  
Accessories  
Phone info  
Stopwatch  
Memopad  
Outbox  
Saved  
Contacts  
Find name  
Add new  
Drafts  
Msg settings  
Message Groups  
Erase msgs  
Groups  
Speed dial list  
Voice dial list  
My phone #  
User Guide  
7
Basic navigation  
Use these keys to access the basic functions on  
your phone:  
Guide conventions  
In this guide the following conventions are used  
when describing phone features.  
Left option button: Select items that appear  
on the lower left of the display. At the main  
screen, you can select Menu.  
Select means to press the left or right option  
button, or the OK key to select an item on the  
display. For example, “select Menu” tells you to  
press the left option button at the main screen to  
access the main menu.  
Right option button: Select items that appear  
on the lower right of the display. At the main  
screen, you can select Contacts.  
Press means to press a phone key. For example,  
“press the Send key to make a phone call” tells  
you to press the Send key on your phone.  
Navigation key: Scroll through menus and  
options. You can access the following  
shortcuts from the main screen.  
Scroll means to press the Navigation key to move  
though a list on the display. For example, “scroll  
through your contacts list to choose a contact”  
means to press the Navigation key up or down to  
scroll through the list on the display.  
Press left to launch VirginXL.  
Press right to access Send text msg.  
Press up to access My Account.  
Press down to view Recent calls.  
The greater than symbol “>” tells you to select an  
option from a menu or list. For example, Menu >  
Settings means to:  
OK key: Select a menu item.  
Back key: Return to the previous menu level.  
End/Power key: Return to the main screen.  
1. Press the left option button at the main  
screen to select Menu.  
2. Scroll to the Settings option.  
3. Press the OK key to select Settings.  
8
Basic navigation  
2
BASIC FUNCTIONS  
This section explains basic functionality of your  
phone. For more detailed explanations of your  
phone’s features, refer to the later chapters.  
Call using contacts  
At the main screen:  
1. Select Contacts to open your Contacts list.  
2. Highlight a contact and press the Send key.  
Powering up  
To turn on your phone, press the End key and  
wait until the phone display lights up.  
Call using voice commands  
You can use voice commands to call a contact  
from your voice dial list or to dial a phone  
number. For more information, see “Voice  
Commands” on page 47.  
To turn off your phone, press and hold the End  
key until the phone turns off.  
Making phone calls  
Redial a number  
At the main screen:  
Make sure you are in an area where a signal can  
be received. Look for the signal strength icon on  
the main screen. The more bars you see in this  
symbol, the stronger the signal. If there are no  
bars, move to where the signal strength is better.  
1. Press the Send key once to open your  
call history.  
2. Highlight a phone number or contact and  
When the phone has been idle for a while with no  
signal, it changes to power save mode. When you  
see “Power Save” on your phone’s screen, press  
any key to return to normal operating mode.  
press the Send key.  
Tip: To redial the last number called, received or  
missed, press the Send key twice.  
You can make a phone call in one of the  
following ways.  
Answering phone calls  
When a call comes in, the phone rings,  
vibrates, or lights up. The phone number of  
the caller also appears if it is not restricted. If  
the number is stored in your Contacts list, the  
contact’s name appears.  
Call using numbers  
At the main screen:  
1. Enter a phone number.  
2. Press the Send key.  
There are several ways you can answer a  
phone call:  
User Guide  
9
Answer using earpiece  
Press the Send key or any key with Any Key  
Answer enabled. For more information,  
see “Any key answer” on page 43.  
Answer using speakerphone  
Press the Speakerphone key.  
Answer using flip  
You can set the phone to answer immediately  
when you open the flip. This feature does not  
apply to incoming data or fax calls. For more  
information, see “Open to answer” on page 43.  
Ending phone calls  
To end a phone call, press the End key or close  
the flip.  
Verifying your phone number  
To verify your phone number, select Menu >  
Settings > Phone Info > My phone number.  
Activating voice dialing  
At the main screen:  
1. Press and hold the Send key.  
2. Follow the prompts.  
For more information, see “Voice Commands” on  
page 47.  
10  
Ending phone calls  
3
CALL FEATURES  
This chapter describes call features such as volume,  
holding calls, speed dialing, and other features.  
Speed dialing  
Use the Speed Dial feature to assign a one- or  
two-digit shortcut to a contact. Before you can use  
speed dialing, you must save a phone number as a  
contact and assign a speed dial location to it. See  
“Contact number” on page 23.  
Volume control  
You have several ways to control the volume of  
your phone.  
Adjust volume during a call  
To adjust the earpiece volume during a call, press  
the Volume key up or down.  
To call a contact that has a speed dial location.  
1. Enter the one- or two-digit speed  
dial location.  
2. Press the Send key.  
Use the speakerphone  
Your phone has a built-in speakerphone. To turn  
on the speakerphone, press the Speakerphone  
key. The speakerphone icon appears on the main  
screen when the speakerphone is on. To turn off  
the speakerphone, press the Speakerphone  
key again.  
1-Touch dialing  
This feature is the fastest way to speed dial a  
contact that has a speed dial location.  
See “1-Touch dialing” on page 41.  
Voicemail  
Note: If you press the Speakerphone key during  
an incoming call, you will answer the call.  
Configure your voicemail  
Silence an incoming call  
Before your phone can receive voicemail  
messages, you must set up a password and record  
a personal greeting with your service provider.  
When you have set up your voicemail, all  
unanswered calls to your phone are automatically  
transferred to voicemail, even if your phone is in  
use or turned off.  
To silence the phone without answering the  
call press the Volume key. The call will go to  
voicemail. To silence the phone and answer the call,  
press the Volume key and then press the Send key.  
Hold call  
Use this feature to place incoming calls on hold  
until you are ready to answer them. See “Hold  
call” on page 40.  
1. Press and hold the 1 key.  
2. Follow the system prompts to create a  
password and record a greeting.  
User Guide  
11  
Send a call to voicemail  
To immediately send a call to voicemail without  
answering it, select Ignore.  
Emergency services  
Call emergency service  
You can call an emergency code, even if your  
phone is locked or your account is restricted.  
When you call, your phone enters Emergency  
mode. This enables the emergency service  
exclusive access to your phone to call you back, if  
necessary. To make or receive regular calls after  
dialing the code, you must exit this mode.  
Note: Make certain that Open to answer is  
Disabled, or else opening the flip will answer the  
call. See “Open to answer” on page 43.  
Check voicemail  
When a voice message is received, your screen  
displays a notification along with a voicemail  
message icon at the top of your screen. The  
symbol flashes if the message is urgent. If you see  
a notification:  
To dial an emergency code:  
1. Enter your 3-digit emergency code.  
2. Press the Send key.  
1. Select Voicemail to call your  
Note: Regardless of your 3-digit emergency code  
(911, 111, 999, 000, etc.), your phone operates  
as described.  
voicemail number.  
2. Follow the system prompts to retrieve  
the message.  
Exit emergency services  
When you have completed the emergency call:  
1. Select Exit.  
Note: To clear the screen without checking  
messages, select Dismiss.  
If you see only the voicemail message icon:  
2. Select Exit again to confirm your choice.  
1. Press and hold the 1 key to call your  
voicemail number.  
Note: To determine who has access to your  
location, see “Location” on page 44.  
2. Follow the system prompts to retrieve  
the message.  
Airplane mode  
While in an airplane, you can set your phone to  
Airplane mode where your phone does not emit  
RF signals. See “Airplane mode” on page 39.  
12  
Emergency services  
4
TEXT ENTRY  
You can enter letters, numbers, and symbols in  
contacts, text messages, and your banner.  
Note: The mode you start in depends on the task  
you are doing. For example, when entering a  
phone number, you are in numbers only mode.  
When entering a name for a contact, you are in  
normal alpha mode.  
Text entry modes  
The current text entry mode (and capitalization  
setting, when applicable) are indicated by icons.  
Enter numbers  
The text entry screen has the following features:  
To enter a number while in numbers only  
mode, press a number key once.  
To enter a number while in normal alpha or  
rapid mode, press and hold a number key  
until the number appears on the screen.  
Enter words letter by letter  
1. Press a key once for the first letter, twice for  
1. The number of remaining characters you can  
type. Allowed length of messages can vary  
depending on your service.  
the second letter, and so on.  
2. Wait for the cursor to move right and enter  
2. Text entry fields.  
the next letter.  
3. Current capitalization setting.  
4. Current text entry mode.  
There are six text entry modes:  
Note: To enter a space, press the Space # key.  
Enter words quickly  
When you press a series of keys using rapid  
mode, your phone checks its dictionary and  
guesses at the word you are trying to spell.  
Insert auto text: quick text mode.  
Normal alpha: normal alpha mode.  
Rapid entry: rapid entry mode.  
Numbers only: numbers only mode.  
Case change: changes between uppercase,  
lowercase, and sentence case.  
1. For each letter of the word you want, press  
the key once. For example, to enter the word  
“any” press the 2 > 6 > 9 keys.  
Add Symbol: symbol mode.  
User Guide  
13  
2. If the word doesn’t match what you want,  
press the 0 Next key to check other  
word matches.  
To change text entry modes, press and hold the  
Shift * key repeatedly until the icon for your  
desired mode appears at the top of the screen.  
You can also select Options and a different mode.  
3. When you see the word you want, press the  
Space # key.  
Capitalization  
Enter symbols  
You can change capitalization at any time while  
entering text. Simply press the Shift * key to  
choose upper or lower case while in normal  
alpha mode.  
While entering text in normal alpha mode, you  
can enter symbols by pressing the 1 key until you  
see the symbol you want. Using this method, you  
have access to the following symbols:  
.
@
?
!
-
,
&
:
To access the full set of symbols:  
1. From the text entry screen, select Options >  
Add Symbol.  
2. Scroll up or down to view the list of symbols.  
3. Press the number key corresponding to the  
symbol to enter it.  
Change default text entry mode  
You can change the default text entry mode when  
creating a text message. For more information,  
see “Entry mode” on page 21.  
Change modes  
Sometimes you need to change modes. For  
example, to enter numbers in an email address  
while in normal alpha mode, you must change to  
numbers only mode, enter the numbers, and then  
change back to normal alpha mode to complete  
the address.  
14  
Text entry modes  
Text entry quick reference  
This table gives instructions for entering letters, numbers, and symbols.  
To..  
Do this...  
Enter a letter  
Use normal alpha mode and press a key until you see the letter you want. For  
more options, see “Text entry modes” on page 13.  
Enter a number  
Enter a symbol  
Use numbers only mode and press a key. For more options, see “Text entry  
modes” on page 13.  
In either normal alpha mode, press the 1 key until you find the symbol you want.  
For more options, see “Text entry modes” on page 13.  
Enter a space  
Press the Space # key.  
Erase a character  
Press the Back key.  
Erase all characters  
Move cursor right or left  
Move cursor up or down  
Change text entry modes  
Capitalize any letter  
Lowercase any letter  
Initial caps  
Press and hold the Back key.  
Scroll left or right.  
Scroll up or down.  
Press and hold the Shift * key.  
In normal alpha mode, press the Shift * key. Choose uppercase.  
In normal alpha mode, press the Shift * key. Choose lowercase.  
In normal alpha mode, press the Shift * key. Choose sentence case.  
Press the appropriate left or right option button.  
Select soft options on  
screen  
User Guide  
15  
5
RECENT CALLS  
Erase deletes the call from the call list.  
Erase all deletes all calls from the  
call list.  
Call lists  
Details on the calls you made, received, or missed  
are stored in the Recent Calls list and are  
identified by the following icons:  
Note: If the phone number is classified as  
“secret,” you must enter your four-digit lock  
code to access it.  
Outgoing call  
Incoming call  
Missed call  
Missed calls  
When you have missed a call, “Missed Call”  
appears on your screen. You can do one of  
the following:  
View recent calls  
1. Select Menu > Recent Calls and one of  
To clear the screen, select Dismiss.  
To view the call details, select View and press  
the OK key.  
To return the call, select View and press the  
Send key.  
the following:  
Missed calls displays calls received, but  
not answered.  
Received calls displays calls answered.  
Outgoing calls displays calls made.  
All calls displays all calls made  
or received.  
View call timers  
To track the number and duration of calls  
made and received on your phone, select  
Menu > Recent calls > Call timers and one  
of the following:  
2. Highlight a recent call.  
3. Press the Send key to call the number, select  
Send txt to send a text message to the  
number, or select Options and one of  
the following:  
Last call shows the duration of the most  
recent call made or received.  
Save creates a new contact with  
the number.  
All calls tracks all calls you have made and  
received since you last reset this timer. To  
reset this timer to zero, select Reset.  
Prepend allows you to add an area  
code or otherwise edit the number  
before saving.  
16  
Call lists  
6
MESSAGING  
This chapter describes how to send, receive, and  
erase messages from your phone. For information  
on voicemail messages, see “Voicemail” on  
page 11.  
Note: The features and menus described in this  
chapter may vary depending on services available  
in your area. Check with your service provider for  
details and possible usage charges.  
4. Select Send.  
Include preset text and other extras  
During text entry, you can insert prewritten text  
(Auto text), symbols, or contacts.  
1. From the text entry screen, select Options  
and one of the following:  
Insert auto text inserts prewritten text  
from a list.  
Add symbol inserts a symbol. Press the  
corresponding number to select a symbol.  
Text messages  
You can only send text messages to phones  
capable of receiving them or to email addresses.  
2. Complete your message.  
3. Select Send.  
Create a text message  
Use text message options  
When you are ready to send a text message, you  
have several options for how and when you want  
it received.  
1. After composing your message, select  
Options and one of the following:  
1. Select Menu > Messaging > Send text msg.  
2. At the Send To field, enter a recipient’s phone  
number or email address by either:  
Selecting Options > Recent list,  
Recent calls, Contacts or Group to  
access your stored contacts.  
Save message saves the message to the  
Drafts folder.  
Entering a new address manually. See  
“Text Entry” on page 13. Once it is  
entered, you can use Options >  
Save address to save the address to  
your Contacts.  
Save auto text saves your composed  
message as a prewritten message.  
2. Complete your message.  
3. Select Send.  
You can message up to ten recipients at  
once. Use comma or spaces to separate  
addresses. If you select stored contacts, this  
is done automatically. Scroll down to move to  
the next field when done.  
Receive a text message  
When a text message is received, your phone  
displays a notification and the message icon  
appears at the top of your screen. The message  
3. At the Message field, enter the message.  
User Guide  
17  
icon flashes if the message is urgent. Urgent  
messages are also marked in the Inbox.  
Sender displays the sender information,  
or Save Contact allows you to save the  
sender to your Contacts.  
Message notifications  
Note: If a graphic is too large or incorrectly  
formatted and is not received with the message,  
an icon appears.  
If you see a message notification, select Inbox to  
view messages. Scroll to a message and select  
View to open it. To clear a message notification,  
select Dismiss.  
Erase messages  
Message icons  
It is a good idea to erase old messages to free up  
memory in your phone. You can erase messages  
as you send or read them, erasing them one at a  
time or all at once.  
If you see the message icon, select Menu >  
Messaging > Inbox. Scroll to a message and  
select View to open it.  
View a text message  
Erase a single message  
The options available when viewing a text message  
may vary. Check with your service provider.  
1. Select Menu > Messaging > Inbox.  
2. Select a message to view. If the message is  
long, scroll down to view entire message.  
3. Select Reply to create a response message or  
Options and one of the following:  
1. Select Menu > Messaging > Inbox,  
Sent Msgs, Outbox, Saved, or Drafts.  
2. Scroll to the message you want to erase.  
3. Select Options > Erase.  
4. At the notification, select Yes to erase  
the message.  
Note: You can erase a scheduled message  
from the Outbox, but you cannot cancel  
delivery of the message.  
Erase deletes the message.  
Forward forwards the message.  
Reply with copy replies to the message  
with a copy of the original attached.  
Save message saves the message to the  
Saved folder.  
Save auto text saves the message text as  
preset text, which can be inserted into  
other messages. Graphics are not saved.  
Lock protects the message from  
accidental deletion.  
Erase all messages  
1. Select Menu > Messages > Erase msgs >  
Inbox, Outbox, Sent, Saved, Drafts or All.  
To erase messages from all folders, select All.  
2. At the notification, select Yes to erase  
the messages.  
18  
Erase messages  
Scroll through the list of messages. One of  
the following indicators may appear next to  
each message:  
Working with messages  
This section provides some tips about messaging  
with your phone.  
The scheduled message was sent and  
delivered as scheduled. You cannot  
cancel delivery of the message.  
Unable to send messages  
You may not be able to send or receive messages  
if your phone’s memory is nearly full, or if digital  
service is not available at the time. To free up  
memory, erase old messages. See “Erase  
messages” on page 18.  
The message has been received.  
The message has never been sent or  
has not been sent since it was last  
modified. You can cancel delivery of  
the message  
Receive incoming calls while  
creating messages  
If you receive a call while creating a message, the  
message is saved to the Drafts folder.  
The message has been sent to more  
than one recipient.  
Complete messages in Drafts folder  
To continue composing a message in the  
Drafts folder:  
1. Select Menu > Messaging > Drafts and the  
message you want to complete.  
2. Select Edit.  
View failed or pending messages  
Failed or pending messages are stored in your  
Outbox folder. To view messages in the Outbox  
folder, select Menu > Messaging > Outbox. Your  
list of failed or pending messages appears with the  
following symbols.  
3. Complete your message.  
4. Select Send.  
The message is pending and will be sent  
when possible. You can cancel delivery  
of the message.  
View messages in Sent folder  
To view messages in the Sent folder, select  
Menu > Messaging > Sent.  
The message cannot be sent because  
service is not available. An alert appears  
on your phone if the message cannot  
be sent.  
User Guide  
19  
Edit autotext  
Message settings  
Your phone comes with prewritten messages  
(Auto text), such as “Please call me,” which you  
can insert into the body of a text message. You can  
edit these messages or create new ones. Your  
phone stores up to 40 preset text messages, with  
up to 100 characters per message.  
Message settings help configure your phone’s text  
message settings.  
Text message alert  
Choose your alerts for voicemail, pages,  
or messages.  
1. Select Menu > Messaging > Msg settings >  
TXT tone.  
2. Select an alert.  
1. Select Menu > Messaging > Msg settings >  
Edit auto text and one of the following:  
Scroll to a preset text message and  
select Edit.  
Reminder  
Select New Msg to create a new preset  
text message.  
If Reminder is activated, the phone notifies you  
once when receiving a new message and notifies  
you again every five minutes. To activate  
Reminder, select Menu > Messaging >  
Msg settings > Reminder > On.  
2. Enter or edit the text.  
3. Select Save.  
Note: You can also save a message you have  
written or received as preset text. See “Use text  
message options” on page 17.  
Signature  
The signature you create is included at the end of  
all outgoing messages, but does not appear in the  
message creation screen.  
1. Select Menu > Messaging > Msg settings >  
Signature.  
2. Enter your signature in the text field.  
3. Scroll to highlight Use Signature and press  
the OK key.  
4. Select OK to save the signature.  
Note: The characters in the signature are  
included in the total character count of  
the message.  
Auto save  
To set your phone to automatically save outgoing  
messages to the Sent folder, select Menu >  
Messaging > Msg settings > Save to sent and  
one of the following:  
Auto saves all outgoing messages to the  
Sent folder.  
Off does not save the outgoing messages.  
User Confirmation allows you to choose  
whether to save your message when you send it.  
20  
Message settings  
Auto-erase  
You can set your phone to erase message  
automatically when memory is needed for  
incoming messages.  
Select Menu > Messaging > Msg settings >  
Auto-erase and one of the following:  
Disabled erases no messages.  
Inbox Msgs erases old messages in your  
Inbox when memory is needed.  
Sent Msgs erases old messages in the Sent  
folder when memory is needed.  
Both erases old messages in both your Inbox  
and Sent folder when memory is needed.  
Entry mode  
You can change the default text entry mode when  
creating a text message. This setting applies only  
to the Message field, not the Send To field.  
Select Menu > Messaging > Msg settings >  
Text entry and one of the following:  
Normal Alpha selects the sentence mode.  
Rapid mode selects the rapid entry mode.  
Text message receipt  
You can request a notification when a recipient  
has received your text message.  
Select Menu > Messaging > Msg settings >  
Text msg receipt > Request.  
User Guide  
21  
7
CONTACTS  
Use your phone’s Contacts list to store  
Adding contacts  
information about a person or company. Each  
contact entry can have up to six phone numbers,  
two email addresses, two Web addresses, two  
street addresses, and a space for notes.  
Add contact from main screen  
To add a contact to your Contacts list:  
1. From the main screen, enter a phone  
number to save (including the area code).  
2. Select Save > New entry.  
3. Enter a name for the contact. For more  
information, see “Text Entry” on page 13.  
4. Enter additional phone numbers, email  
addresses, Web addresses, and notes, if  
needed. Scroll up or down to move through  
the contact fields.  
Viewing Contacts list  
To view existing contacts in your phone, select  
Menu > Contacts > Find name. Your Contacts  
list is listed alphabetically.  
Tip: You can also select Contacts from the main  
screen to view the directory.  
Scroll to a contact and do one of the following:  
5. When you are done entering the information,  
select Save.  
Press the Send key to call the  
highlighted contact.  
Add contact from contacts menu  
Press the OK key to view the highlighted  
contact’s details.  
Select New to add a new contact.  
Select Options and choose one of  
the following:  
To add a contact to your Contacts list:  
1. Select Menu > Contacts > Add new.  
2. Enter a name for the contact. When you are  
done, scroll down to move to the next field.  
For more information, see “Text Entry” on  
page 13.  
3. Enter a primary number for the contact.  
4. Enter additional phone numbers, email  
addresses, Web addresses and note, if  
needed. Scroll up or down to move through  
the contact fields.  
Call calls the contact.  
Send text msg sends a text message.  
View contact shows the contact details.  
Edit contact enables editing the contact.  
Erase contact deletes the contact.  
Contacts menu accesses the  
contact menu.  
5. When you are done entering information,  
select Save.  
22  
Viewing Contacts list  
3. At the contact’s detail screen, scroll to the  
contact name.  
4. Select Options and one of the following:  
Add code or extension  
When you save the phone number of an automated  
service, you may include a pause to stop dialing,  
where you can wait to dial an extension.  
1. From the main screen, enter a phone number.  
2. Select Options and a type of pause:  
Ring tone assigns a specific ringtone to  
the contact.  
TXT tone assigns a specific text message  
tone to the contact.  
Picture assigns a specific picture to  
the contact.  
Hard pause causes the phone to stop  
dialing until you select Options >  
Release while making the call.  
Time pause causes the phone to stop  
dialing for two seconds.  
Erase contact deletes the entire contact.  
Contact number  
3. Enter the remaining numbers.  
4. Complete the contact and select Save.  
To work on the number of an existing contact:  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, scroll to a  
contact number.  
Working with contacts  
Contact details  
4. Select Options and one of the following:  
To edit the details of an existing contact:  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, select Edit.  
4. Edit or add phone numbers, email addresses,  
Web addresses, and notes. Scroll up or down  
to move through the contact fields.  
Call calls the contact.  
Send text msg sends a text message.  
Prepend displays the contact’s detail  
screen for you to change the number  
(adding an area code) or other data of  
the contact.  
Add speed dial adds the number to your  
speed dial list.  
5. When you are done entering the information,  
select Save.  
View number displays the number.  
Erase number deletes the number from  
the contact.  
Contact name  
To work on the name of an existing contact:  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
Secret/Not secret makes the number  
secret, hiding it from the screen until you  
enter the lock code.  
User Guide  
23  
Primary number makes this number the  
primary number for the contact.  
Add to group adds the number to the  
business, personal, or custom group.  
Erase web deletes Web address from  
the contact.  
Secret/Not secret makes the Web  
address secret, hiding it from the screen  
until you enter the lock code.  
Contact email address  
Contact street address  
To work on the street address of an  
existing number:  
To work on the email address of an existing contact:  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, scroll to ‘a  
contact email address.  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
4. Select Options and one of the following:  
3. At the contact’s detail screen, scroll to a  
Send text msg sends a text message.  
View address displays the email address.  
Add to group adds the email address to  
the business, personal, or custom group.  
Erase email deletes the email address  
from the contact.  
contact street address.  
4. Select Options and one of the following:  
View address displays the street address.  
Erase address deletes street address  
from the contact.  
Secret/Not secret makes the street  
address secret, hiding it from the screen  
until you enter the lock code.  
Secret/Not secret makes the email  
address secret, hiding it from the screen  
until you enter the lock code.  
Contact note  
Contact Web address  
To work on the note of an existing number:  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
To work on the Web address of an existing number.  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, scroll to a  
contact Web address.  
3. At the contact’s detail screen, scroll to the  
contact note.  
4. Select Options and one of the following:  
4. Select Options and one of the following:  
Launch web launches the Web browser  
and goes to the Web address.  
View note displays the note.  
Erase note deletes the note from  
the contact.  
View web displays the Web address.  
24  
Working with contacts  
Secret/Not secret makes the note secret,  
hiding it from the screen until you enter  
the lock code.  
5. Select General, Work, Home, Mobile,  
Pager or Fax. The appropriate icon appears  
next to the number in your phone lists.  
6. Select Save.  
Assign ringtone  
To assign a ringtone to a contact:  
Contact groups  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, scroll to the  
contact name.  
4. Select Options > Ring tone and a ring tone  
from the list. Scroll to play the ring tones.  
You can assign your contacts to groups. Your phone  
comes with two default groups, Business and  
Personal. You can also create your own groups.  
1. Select Menu > Contacts > Groups.  
2. Select New.  
3. Enter a name for the group, and select Next.  
4. Select the contacts from the list provided. A  
check mark appears next to each selection  
you make. You can also remove checkmarks.  
5. After selecting your desired contacts,  
select Done.  
Assign picture  
To assign a picture to a contact:  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, scroll to the  
contact name.  
Your new group appears the next time you view  
your groups.  
4. Select Options > Picture to choose what  
kind of picture to assign: Wallpapers,  
Screensavers, or Caller IDs.  
Use groups  
1. Select Menu > Contacts > Groups.  
2. At the Groups list, scroll to a group.  
3. Select Options and one of the following:  
Assign number type  
After you assign a number type, an icon appears  
in front of the contact number.  
1. Select Menu > Contacts > Find name.  
2. At the Contacts list, select a contact.  
3. At the contact’s detail screen, select Edit.  
4. Press down twice to scroll to the number  
type dropdown and press the OK key.  
View displays the group details.  
Edit enables editing the group.  
Erase deletes the group.  
Send text msg sends a text message.  
Create Message Group creates a new  
group from this one.  
User Guide  
25  
Customize groups  
Frequent list  
1. Select Menu > Contacts > Groups.  
2. At the Groups list, select a group.  
3. Select Options and one of the following:  
With Frequent List enabled, you can see 15 of  
your most frequently called contacts. For more  
information, see “Frequent list” on page 40.  
Ringtone assigns a ringtone to  
the group.  
Fast find  
With Fast Find enabled, you can press one or two  
keys to view close matches of the number. For  
more information, see “Fast find” on page 40.  
TXT tone assigns a text tone to  
the group.  
Picture assigns a picture to the group.  
Erase deletes the group.  
Edit enables editing the group.  
Searching contacts  
To find a phone number or contact, you can  
search the Contacts list, check the Frequent List,  
or use Fast Find.  
Contacts list  
To search your Contacts list, select Menu >  
Contacts and one of the following:  
Find name lists the entire Contacts list.  
Groups lists the existing groups.  
Speed dial list or Voice dial list shows the  
contacts on the specified list.  
You can also use the Contacts shortcut from the  
main screen to view the Contacts list. To quickly  
get down the list, enter the first letter of the  
contact. You can skip to that letter of the alphabet.  
26  
Searching contacts  
8
VIRGINXL  
Accessing VirginXL  
With VirginXL, you can access music,  
Ending a VirginXL session  
Press the End key from any VirginXL page.  
entertainment, and information services from  
your phone. Download ringtones, wallpapers,  
screen savers, and more. Check Virgin Mobile’s  
availability and pricing, or check directly from  
your phone through VirginXL. Charges apply.  
To launch VirginXL, press left on the Navigation  
key while at the main screen.  
Or select Menu > VirginXL.  
Note: You cannot receive incoming calls during a  
VirginXL session. All incoming calls are  
automatically sent to your voicemail.  
Navigating VirginXL  
Scroll through items and highlight the one  
you want.  
Press the OK key to select a VirginXL menu  
item or option.  
Press the Back key to go back one screen.  
Note: A scroll bar on the right side of the screen  
indicates that there is more text. Scroll down to go  
to the next screen of text. Press the Back key to  
move back one screen.  
User Guide  
27  
9
MY ACCOUNT  
You can manage your Virgin Mobile account  
directly from your phone. The basic tasks are  
summarized in this chapter. For more information  
about your account, go to  
Top-Up with a Top-Up Card  
1. From the main screen, select Menu >  
My Account.  
2. Select the Top-Up link and press the OK key.  
3. Enter your Account PIN and press the OK  
key to login.  
Checking your account balance  
You can check your Virgin Mobile account status  
in one of two ways:  
4. Scroll down to select Login and press the  
OK key.  
5. Enter your Top-Up card's PIN number and  
From the main screen, press up on the  
Navigation key.  
press the OK key.  
6. Scroll down to select Top-Up Now and press  
Select Menu > My Account.  
the OK key.  
Your account information will appear with an  
option to Top-Up. When your account is low or  
empty, you receive a notification to Top-Up.  
7. That’s it! You’ve Topped-Up your account.  
Press the End key to exit.  
Top-Up with a debit card, credit card,  
or PayPal account  
Before you can Top-Up from your phone with a  
debit card, credit card, or PayPal account, you  
need to register the card or PayPal account at  
Top-Up your account  
Top-Up is how you add money to your Virgin  
Mobile account. You can Top-Up your Virgin  
Mobile account right from your phone. First, buy  
a Top-Up card from one of the thousands of  
retailers that carry them or register your debit  
card, credit card, or PayPal account at  
1. From the main screen, select Menu >  
My Account.  
When your balance is low, you can Top-Up your  
account from your phone.  
2. Select the Top-Up link and press the OK key.  
3. Enter your Account PIN and press the  
Note: Additional charges may apply for multiple  
balance checks in one day. Visit  
OK key.  
28  
Checking your account balance  
4. Scroll down to select Login and press the  
OK key.  
5. Scroll down and select Credit Card  
or PayPal.  
6. Enter the amount you want to add and press  
the OK key. You can Top-Up in amounts of  
$10, $20, $30, $50, or $90.  
7. Scroll down to select Top-Up Now and press  
the OK key.  
8. At the confirmation screen, select Yes.  
9. That’s it! You’ve Topped-Up your account.  
Press the End key to exit.  
Note: You can also Top-Up over the Web at  
For more information  
For more information about your Virgin Mobile  
account or Virgin Mobile service, visit  
User Guide  
29  
10 MY STUFF  
Note: If you don’t have enough money in your  
See “Add contact from main screen” on page 22.  
account, you need to Top-Up before downloading.  
My graphics  
My ringtones  
You can download wallpapers and screensavers to  
your phone from the Virgin Mobile Web site at  
phone using VirginXL. Select Menu > My stuff >  
My graphics > Get more graphics.  
Charges apply.  
The My ringtones folder stores your preloaded  
and downloaded ringtones. You can download  
ringtones to your phone from the Virgin Mobile  
from your phone using VirginXL. Select Menu >  
My stuff > My ringtones > Get more ringtones.  
Charges apply.  
1. At the main screen, scroll left to launch  
VirginXL and then search for graphics.  
2. Follow the prompts to purchase and  
download the selected graphic.  
The downloaded graphics are stored in the  
Menu > My stuff > My graphics folder in  
your phone.  
Note: You can assign downloaded graphics as  
either screensavers or wallpapers.  
To assign downloaded graphics:  
1. At the main screen, select Menu >  
My stuff > My graphics.  
Downloading ringtones  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
1. At the main screen, scroll left to launch  
VirginXL and then search for ringtones.  
2. Follow the prompts to purchase and  
download the selected ringtone.  
Downloaded ringtones are stored in the Menu >  
My stuff > My ringtones folder in your phone.  
2. Select Wallpapers, Screensavers or Caller  
IDs, and then OK.  
3. Scroll to the graphic you want to assign and  
select Options.  
Assigning downloaded ringtones  
1. Select Menu > My stuff > My ringtones.  
2. Select a downloaded ringtone and  
select Assign.  
4. Select Assign or Set default, and press the  
OK key.  
Note: The downloaded ringtone is also listed in  
the Ringtones folder and available to assign to  
individual contacts or as the Personal or  
Business ringtone.  
30  
My ringtones  
11 TOOLS  
Your phone comes with tools and games. Some of  
the games or tools described here may not be  
available on your phone. If you receive an  
Erase deletes the memo.  
Lock prevents erasing the memo  
accidentally.  
incoming call while you are playing a game, the  
game is paused and exited. You can return to play  
once the call alert ends. Games do not remain  
paused if the phone is turned off or loses power.  
Rename renames the memo.  
Details displays the details of the file.  
Erase all deletes all memos stored.  
Calendar  
Voice memo  
The Calendar enables you to schedule events and  
set reminder alerts.  
The Voice Memo tool enables you to record and  
play back audio memos.  
Create an event  
1. Select Menu > Tools > Calendar > Add  
new event.  
2. At the Event Name field, enter a name. Scroll  
down to move to the next field when done.  
3. At the Type field, choose an event. Press the  
OK key and select a choice from the list.  
4. At the Date field, modify the date, if needed.  
Press OK to change the date.  
Record voice memos  
To record new voice memos, do the following:  
1. Select Menu > Tools > Voice memo >  
Record new.  
2. Say your voice memo. Select Stop when you  
are done.  
3. Select Save to save your memo.  
If an incoming call is received while you are  
recording a memo, the memo is saved and the  
incoming call screen appears.  
Scroll left or right to move between the  
month, day and year fields.  
Scroll up or down to change the month,  
day and year.  
Review voice memos  
To play and use voice memos, do the following:  
1. Select Menu > Tools > Voice memo >  
Recorded memos.  
2. At the file list, highlight a file.  
3. Select Play to play the memo or select  
Options and one of the following:  
Press the OK key to save the date and move  
to the next field.  
5. At the Time field, modify the time, if needed.  
Press OK to change the time.  
Scroll left or right to move between the  
hour, minute and AM/PM fields.  
Record new starts the voice recorder.  
User Guide  
31  
Scroll up or down to change hour,  
minute and AM/PM.  
View by date  
1. Select Menu > Tools > Calendar and one of  
the following:  
Press the OK key to save the time and move  
to the next field.  
6. At the Duration field, modify the duration  
of event, if needed. Press OK to change  
the duration.  
View month displays the current month.  
Days with events are highlighted. Scroll the  
calendar. Press the OK key to select a date.  
View day displays the current date. Scroll  
right or left to move to another date.  
Go to date chooses a specific date. Scroll  
left or right to move between the month,  
day and year fields. Scroll up or down to  
change month, day and year. Press OK to  
select the date.  
Scroll left or right to move between the  
hour and minute fields.  
Scroll up or down to change the hour  
and minute.  
Press the OK key to save the duration and  
move to the next field.  
7. At the Priority field, choose a priority. Press  
the OK key and select a choice from the list.  
8. At the Reminder field, choose a reminder.  
Press the OK key and select a choice from  
the list.  
9. At the Reminder Sound field, choose a  
reminder sound alerts. Press the OK key and  
select a choice from the list.  
10. At the Silent Mode field, press the OK key  
and select Off to leave on normal sounds or  
During Event to place the phone in silent  
mode during the duration of the event.  
11. At the Recurring Event field, make the event  
recurring, if needed. Press the OK key and  
select a choice from the list.  
2. At the day view, do one of the following:  
Select an existing event to view the  
event detail.  
Scroll to a time and select Add new to  
create a new event.  
Select Options > Go to today to return  
to the current date.  
Select Options > Go to date to select a  
specific date.  
Select Options > Erase today’s events  
to delete all event for that date.  
View by list  
1. Select Menu > Tools > Calendar > View all  
events.  
2. At the event list, select one of the following:  
12. Select Save to save the event.  
Scroll to an event and select View to  
View events  
You can view the events saved to the scheduler.  
display the event detail.  
32  
Calendar  
Select Options > Sort by time to sort  
events by time.  
Select Options > Sort by type to sort  
events by type.  
Select Options > Sort by priority to sort  
events by priority.  
Select Options > Erase all events to  
delete all events.  
Reminder sound assigns sound alerts for  
new event reminders.  
Silent mode sets the phone to silent mode for  
new events.  
Alarm clock  
You can set up to four alerts with your phone’s  
three alarm clocks and one quick alarm.  
Note: The alert occurs only if the phone is on.  
Select Options > Erase all past events  
to delete all events that have already  
occurred.  
Set the alarm clocks  
1. Select Menu > Tools > Alarm clock.  
2. Scroll to one of the alarms and select Set.  
3. At the Alarm Time field, modify the time, if  
needed. Press OK to change the time.  
Modify an event  
You can modify existing events.  
From the event detail screen, you can select OK to  
return to the previous screen or Options and one  
the following:  
Scroll left or right to move between the  
hour, minute and AM/PM fields.  
Scroll up or down to change the hour,  
minute and AM/PM.  
Edit edits the event.  
Erase deletes the event.  
Send creates a message containing the event.  
Copy creates an event with the existing  
event information.  
Press the OK key to save the time and move  
to the next field.  
4. At the Alarm Sound field, choose a sound.  
Press the OK key and select a choice from  
the list.  
5. At the Recurring field, make the alarm  
recurring, if needed. Press the OK key and  
select a choice from the list.  
6. At the Alarm Note field, enter a note. Press  
the OK key.  
7. Select Save to set the alarm(s).  
When the alarm rings, select Off to turn off the alarm  
or Snooze to silence the alarm for 10 minutes.  
Tip: Opening the flip turns off the alarm.  
Scheduler settings  
You can change the default settings of  
your scheduler.  
Select Menu > Tools > Calendar > Settings and  
one the following:  
Calendar hours changes the work day.  
Auto erase deletes events automatically.  
Priority prioritizes new events.  
Reminder assigns reminders for new events.  
User Guide  
33  
4. Enter the second number. Press the OK key to  
perform the operation. The result is shown.  
5. Select Exit to return to menu or Options and  
one of the following:  
Set the quick alarm  
1. Select Menu > Tools > Alarm clock.  
2. Highlight the quick alarm and select Set.  
3. At the Time field, select a time option. A  
notification shows the quick alarm is on.  
When the quick alarm rings, select Off to turn off  
the alarm or Reset to set the quick alarm again.  
M+ adds displayed result to the value  
stored in memory.  
MR displays currently stored value on  
the screen.  
MC clears value currently stored  
in memory.  
Tip calculator  
The Tip Calculator helps you calculate how much  
tip to include with a bill.  
World clock  
The world clock enables you to check times in  
cities around the world in relation to your  
local time.  
1. Select Menu > Tools > Tip calculator.  
2. Enter the amount of your bill and select Next.  
3. Select the percentage amount to tip. The new  
bill amount is shown.  
4. Select Done to return to menu or Split to  
split the bill. To split the bill enter number of  
guests and select Next. The new bill amount  
with splits is shown. Select Done to return  
to menu.  
Set the world clock  
1. Select Menu > Tools > World clock.  
The world clock menu displays your local  
date and time on the first line.  
2. Scroll left or right to select a different time  
zone, or up and down to view other cities on  
the same time zone.  
Calculator  
Search the world clock  
From the world clock menu, you can search by  
city or country.  
1. Select Menu > Tools > World clock >  
Options > Search city or Search country.  
2. Enter the first letter(s) of your desired city  
or country.  
The Calculator can perform basic  
mathematical operations.  
1. Select Menu > Tools > Calculator.  
2. Enter the first number.  
3. Select mathematical operation.  
Scroll left to multiply.  
Scroll right to divide.  
Scroll up to add.  
3. Select the city or country from the list.  
Scroll down to subtract.  
The chosen operation is highlighted.  
34  
Tip calculator  
Timer  
Memopad  
The Timer counts down for the specified time,  
and beeps when that amount of time has elapsed.  
1. Select Menu > Tools > Timer > Set.  
2. At the Set Timer, enter the time length.  
Write memos on your phone.  
Write memos  
To write a memo select Menu > Tools >  
Memopad > New memo.  
Scroll left or right to move between the  
hours, minutes and seconds fields.  
Scroll up or down to change the hours,  
minutes and seconds.  
Use memos  
To use memos:  
1. Select Menu > Tools > Memopad >  
View memos.  
2. In the memo list, scroll to a memo.  
3. Select View to view the memo or Options  
and one of the following:  
3. If needed, select Sound and one of the  
sounds to change the sound.  
4. To work the timer, select the  
following options:  
Start begins the countdown.  
Stop pauses the countdown.  
Reset clears the timer.  
Edit modify the memo.  
Send as SMS sends memo as  
text message.  
When the countdown is complete, select Off to  
silence the alarm.  
Lock Memo / Unlock Memo prevents  
accidental erasing of the memo.  
Erase deletes the memo.  
Stopwatch  
Erase All deletes all the memos.  
The Stopwatch counts time for you.  
1. Select Menu > Tools > Stopwatch.  
2. To work the stopwatch, select the  
following options:  
Start begins counting.  
Stop pauses counting.  
Reset clears the stopwatch.  
Press the Back key to return to the menu.  
User Guide  
35  
12 SETTINGS  
Menu options  
The contents of the Settings menu are as follows:  
Display  
Graphics  
Menu style  
Themes  
Greeting banner  
Language  
Backlight  
Auto-hyphen  
Time/Date format  
Brightness  
Sounds  
Ringtone volume  
My ringtones  
Business ringtones  
Personal ringtones  
Flip sounds  
Power on/off sound  
Key volume  
Convenience  
Airplane mode  
Fast find  
Frequent list  
Hold call  
Messaging  
TXT tone  
Reminder  
Signature  
Edit auto text  
Save to sent  
Auto-erase  
Text entry  
Text msg receipt  
Voicemail number  
Network  
Privacy alert  
Location  
Accessories  
Headset sound  
Pwr backlighting  
TTY  
1-Touch Dialing  
Call Options  
Voice dialing  
Auto answer  
Open to answer  
Any key  
Security  
Lock phone  
Change lock code  
Special numbers  
Erase contacts  
Erase downloads  
Reset phone  
Hearing aid  
Phone Info  
My phone number  
Phone memory  
Version info  
Key length  
TXT tone  
Smart volume  
Minute alert  
Earpiece volume  
Icon keys  
Speakerphone volume  
Note: Some features are not available on all phones. Check with your service provider.  
36  
Menu options  
Themes  
Display  
Graphics  
You can select a color theme for the display  
background of your phone.  
You can select a wallpaper for your phone’s main  
screen, a screensaver which appears after 10  
seconds of no keypresses, and caller IDs for your  
contacts. Select Menu > Settings > Display >  
Graphics > Wallpapers, Screensavers, or Caller  
IDs, then one of the following options:  
1. Select Menu > Settings > Display >  
Themes.  
2. Select a color theme. As you scroll down the  
list you will preview the themes.  
Greeting banner  
Scroll to select an image.  
The banner is the personal label for your phone,  
which appears on the main screen above the time  
and date. To change your banner:  
Select View to see the enlarged picture.  
Select Options > Assign to assign the image  
as your wallpaper, screensaver, or contact  
caller ID.  
1. Select Menu > Settings > Display >  
Greeting banner.  
Select Options > Details to view the file  
details.  
Select Options > Erase All to delete all  
images in this category.  
2. Select Edit and press the Back key to clear  
the current banner.  
3. Enter your new text (no more than  
14 characters) and select Save.  
Note: You can also download new graphics using  
the Get more graphics link. See “My graphics”  
on page 30 for more information.  
Language  
Your phone can display alternative languages.  
Select Menu > Settings > Display > Language  
and select a language from the list.  
Menu style  
To display menus in various formats, select  
Menu > Settings > Display > Menu style and  
one of the following:  
Backlight  
Your screen lights up while you are in a call or  
when you press a key on the keypad. The  
backlight automatically turns off when the  
phone is inactive.  
Grid displays icons of each menu item, with  
its name at the bottom of the screen.  
List displays a list of each menu item.  
The next time you select Menu from the main  
screen, you see the menu style you selected.  
User Guide  
37  
Set backlight duration  
Brightness  
You can set the length of time that bright  
backlighting remains on. Select Menu >  
Settings > Display > Backlight > Duration and  
one of the following:  
To change the brightness of the display:  
1. Select Menu > Settings > Display >  
Brightness.  
2. Scroll to change the brightness.  
Disabled turns backlighting off.  
7 seconds, 15 seconds, or 30 seconds  
(default) turns backlighting on for a set time  
after your last keypress.  
3. Select Save to save the setting.  
Sounds  
Your phone has several settings that control the  
sound. You can select from a variety of ringtones  
and control the volume.  
Power save mode  
You can activate the power save mode to dim the  
backlight and conserve battery life. The power  
save mode sets the backlight of the phone to the  
lowest level. Select Menu > Settings > Display >  
Backlight > Pwr save mode > On.  
Volume  
You can control the volume of your  
phone’s features.  
Volume controls  
Auto-hyphen  
To control the volume of the phone’s ringtone,  
speakerphone, earpiece, and keypad:  
Auto-hyphenation, when enabled, automatically  
inserts hyphens into your phone numbers to be  
consistent with the U.S. dialing plan, such as  
1-222-333-4444. Select Menu > Settings >  
Display > Auto-hyphen > Enabled.  
1. Select Menu > Settings > Sounds >  
Ringtone volume, Speakerphone volume,  
Earpiece volume, or Key volume.  
2. Scroll right to increase the volume or left to  
Time and date format  
decrease the volume.  
Your phone can display different time/date  
formats. Select Menu > Settings > Display >  
Time/Date format and a format.  
3. Press the OK key to save.  
Smart volume  
To automatically adjust the volume during a call,  
based on surrounding noise levels, select Menu >  
Settings > Sounds > Smart volume > Enabled.  
38  
Sounds  
Ringtones  
You can change the ringtone for your phone. You  
can also assign ringtones for different tasks.  
TXT Tone  
Choose your alerts for text messages.  
1. Select Menu > Settings > Sounds >  
TXT tone.  
Your phone has multiple ringtones you can  
choose to use for all incoming calls, incoming  
business calls, and incoming personal calls.  
2. Select an alert.  
Minute alert  
1. Select Menu > Settings > Sounds >  
My ringtones, Business ringtones, or  
Personal ringtones.  
Your phone can alert with a short beep ten  
seconds before each minute passes during a call.  
Select Menu > Settings > Sounds >  
Minute alert > Enabled.  
2. Select a ringtone. (Scroll down the list to  
hear the ringtones.)  
Convenience  
Flip sounds  
To assign specific sounds for when your phone’s  
flip opens or closes:  
Your phone has several settings that may make  
your phone easier to use.  
Airplane mode  
1. Select Menu > Settings > Sounds >  
While in an airplane, it is normally required that  
you turn off your mobile phone because it emits  
RF signals that interfere with air traffic control. In  
Airplane mode, however, your phone does not  
emit RF signals. You cannot make or receive calls,  
send text messages, or use the browser, but you  
can play games, use the Scheduler, set the clock,  
and make emergency calls to the designated  
emergency numbers. Please check with  
Flip sounds > Flip open or Flip close.  
2. Select a sound. (Scroll down the list to hear  
the sounds.)  
Power on/off sound  
Your phone plays a sound when powering on and  
off. Select Menu > Settings > Sounds >  
Power on/off sound > Enabled.  
uniformed personnel before operating your  
phone in Airplane mode. To set your phone to  
Airplane mode, select Menu > Settings >  
Convenience > Airplane mode > Enabled.  
Key length  
To choose the length of the tone the phone makes  
when you press its keys, select Menu >  
Settings > Sounds > Key length > Normal  
or Long.  
If you turn on Airplane mode, you can also set the  
time and date manually.  
User Guide  
39  
Enable hold call feature  
Fast find  
1. Select Menu > Settings > Convenience >  
With Fast Find enabled, you can press one or two  
keys to view close matches of the number you are  
looking for.  
Hold Call > Enabled.  
If you have not recorded a hold message, you  
need to record one, such as “Please hold. I’ll  
answer in a minute.”  
1. From the main screen, press the keys  
corresponding to the letters of the name you  
want to find. A matching contact or speed  
dial entry appears.  
2. Record the message twice, as prompted.  
3. Select Save to save the message or Options  
2. Scroll to your desired contact and press the  
and one of the following.  
Call key to call the number.  
Play to replay your message.  
Re-record to record your  
message again.  
To enable Fast Find, select Menu > Settings >  
Convenience > Fast find > Enabled.  
Exit to exit.  
Frequent list  
The next time a call comes in, you can place  
it on hold.  
From the main screen, select Contacts. The last  
15 of your most frequently called contacts appear  
with the Frequent List enabled. Scroll past the  
double line to view the entire Contacts list.  
Place a call on hold  
You can place a call on hold once you have  
enabled this feature.  
To enable Frequent List, select Menu >  
Settings > Convenience > Frequent list >  
Enabled.  
Note: If you are already on a call and you receive  
another call, you cannot place the incoming call  
on hold. With no call waiting enabled, the call  
goes to voicemail.  
Hold call  
The Hold Call feature enables you to place  
incoming calls on hold until you are ready to  
answer them.  
When a call comes in, do the following:  
1. Select Options > Hold Call to place the  
caller on hold and play your recorded  
hold message.  
Note: The Hold Call feature does not work with  
the Open to Answer feature enabled. See “Open to  
answer” on page 43.  
2. Select Answer to speak to the caller on hold  
or End Call to hang up without speaking.  
40  
Convenience  
Change the hold message  
Automatic add  
1. Select Menu > Settings > Convenience >  
Hold call > Re-record msg.  
2. Record the message twice, as prompted.  
3. Select Save to save the message or Options  
and one of the following.  
By default, your phone automatically enables  
voice dialing for each new contact you add to your  
Contacts list as long as the contact name contains  
at least one alphabet but no more than five words  
or components. You can select Menu >  
Settings > Call options > Voice dialing >  
Automatic add > Disabled to disable the voice  
dialing for new contacts.  
Play to replay your message.  
Re-record to record your  
message again.  
Exit to exit.  
Expert mode  
1-Touch dialing  
The expert mode enables you to speak the  
command after you hear a tone instead of  
speaking a command following the initial voice  
prompts. Select Menu > Settings >  
Call options > Voice dialing > Expert mode  
and one of the following:  
The 1-Touch Dialing feature is the fastest way  
to call a speed dial location. To call a contact  
with speed dial, press and hold the speed  
dialing location.  
Note: If it is a two-digit number, press the first  
digit briefly, then press and hold the second digit.  
For example, if the speed dialing location is 15,  
press 1 briefly, then press and hold 5.  
To use 1-Touch dialing, you must enable 1-Touch  
dialing on your phone and have a speed dial  
location assigned to a contact. To enable 1-touch  
dialing, select Menu > Settings >  
Normal sets phone to default voice prompts.  
Expert sets phone to sound tones instead of  
voice prompts.  
Display results  
The display results enables your phone to show  
either one voice recognition candidate or up to  
three ones. Select Menu > Settings >  
Call options > Voice dialing > Display results  
and one of the following:  
Convenience > 1-Touch dialing > Enabled.  
Call options  
This section describes settings that affect how  
your phone handles calls.  
Single best presents you only one voice  
recognition result.  
Voice dialing  
The following features enable you to customize  
the voice commands.  
Three best presents you up to three voice  
recognition results.  
User Guide  
41  
answer?”. Say “Yes” to answer or “No” to silence  
the alert without answering.  
Digit lengths  
Use the digit lengths to determine whether to limit  
your dialed numbers to North American numbers  
or any numbers. Select Menu > Settings >  
Call options > Voice dialing > Digit lengths  
and one of the following:  
Voice wake-up  
You can activate voice dialing by saying “wake up”  
twice. Select Menu > Settings > Call options >  
Voice dialing > Voice wake-up >  
With accessory to enable calls with an accessory.  
To wake up the phone:  
1. Say “Wake Up” and listen for a tone.  
2. Say “Wake Up” again until you hear two tones.  
If the phone does not recognize your Wake Up  
command, see “Voice training” on page 42.  
North American recognizes only digit strings  
of lengths that correspond to valid North  
American dialing numbers of 7-digits,  
10-digits, or 1+10-digits to improve accuracy.  
Permit all allows any digit strings of 4 to 14  
digit lengths.  
Voice answer  
You can use your voice to answer a call when  
using a hands-free accessory.  
Voice training  
You can train your phone to recognize specifically  
your voice for numbers. Use voice training only  
when you find your voice not recognized with  
acceptable accuracy.  
Enable voice answer  
Select Menu > Settings > Call options >  
Voice dialing > Voice answer > With accessory  
to enable answering calls with an accessory.  
If your phone is having trouble recognizing your  
voice, select Menu > Settings > Call options >  
Voice dialing > Voice training > OK >  
Train numbers. Follow the prompts for each  
number until training is complete.  
Note: To use the voice answer feature, you must  
have the Auto-answer feature disabled (see “Auto  
answer” on page 42) and the Out of headset  
option selected (see “Headset sound” on  
page 45).  
Auto answer  
With a headset or hands-free kit attached to  
your phone, you can set the phone to  
answer automatically.  
Use voice answer  
When you receive an incoming call, the phone  
prompts “Incoming call, answer?”. If the caller is  
recognized as a contact entry in your phone, the  
phone prompts “Incoming call from (Name),  
Select Menu > Settings > Call options >  
Auto-answer > After 5 seconds. The phone  
automatically answers after 5 seconds.  
42  
Call options  
3. Select Lock phone and one of the following:  
Open to answer  
Never leaves the phone always unlocked.  
On power up locks the phone every time  
you turn it on.  
This feature enables you to answer a call by  
opening the flip. Select Menu > Settings >  
Call options > Open to answer > Enabled.  
Now locks the phone immediately.  
Any key answer  
Do the following to unlock the phone:  
1. From the main screen, select Unlock.  
2. Enter your four-digit lock code.  
By default, the phone is set to mute the ringtone  
when you press any key. To set the phone to  
answer calls when you press any key, select  
Menu > Settings > Call options > Any key >  
Any key answer (to answer calls with any key  
except the End, Back, or Navigation key).  
Change lock code  
The lock code is typically 0000 or the last 4 digits  
of your phone number. To change your lock code  
from the default provided by the service provider:  
To set the phone to mute the ringtone when you  
press any key, select Menu > Settings >  
Call options > Any key > Any key mute (to  
mute the ringtone with any key except the Send  
or End key).  
1. Select Menu > Settings > Security.  
2. Enter your four-digit lock code.  
3. Select Change lock code.  
4. At the confirmation, select Yes.  
5. Enter a new four-digit code.  
6. Re-enter your new lock code.  
Security  
This section describes all the features involved in  
securing your phone and preventing access to  
personal information. All security features are  
shielded by a four-digit lock code.  
Special numbers  
The special numbers feature enables you to  
specify three personal phone numbers you can  
call when the phone is locked.  
Lock phone  
When your phone is locked, you can call only  
emergency numbers or your service provider’s  
customer service number. You can still receive  
incoming calls.  
1. Select Menu > Settings > Security.  
2. Enter your four-digit lock code.  
3. Select Special numbers.  
1. Select Menu > Settings > Security.  
4. Select an Unassigned slot.  
2. Enter your four-digit lock code.  
5. Enter the number and select Done.  
User Guide  
43  
You can view these numbers only when entering  
them for the first time.  
Reset phone  
This resets the phone to its factory default setting. All  
custom content (including contacts, downloaded  
content, and personal settings) are erased.  
To make a call to an emergency number from a  
locked phone, you must dial the number  
(including area code) exactly as it was stored in  
Emergency Numbers.  
1. Select Menu > Settings > Security.  
2. Enter your four-digit lock code.  
Erase contacts  
3. Select Reset phone and one of the following:  
No exits without resetting the phone.  
Yes erases all custom content and sets  
the phone to its factory defaults. A  
confirmation prompt appears to verify  
your decision.  
You can erase all entries from your Contacts list.  
1. Select Menu > Settings > Security.  
2. Enter your four-digit lock code.  
3. Select Erase contacts and one of  
the following:  
4. Select Yes to confirm.  
No exits without erasing contacts.  
Yes erases all contacts. A confirmation  
prompt appears to verify your decision.  
Messaging  
See “Message settings” on page 20.  
4. Select Yes to confirm.  
Network  
Erase downloads  
You can erase everything that you downloaded to  
the phone.  
Privacy Alert  
You can set your phone to alert you when  
enhanced digital CDMA privacy is lost or  
regained. Select Menu > Settings > Network >  
Privacy alert > Enabled.  
1. Select Menu > Settings > Security.  
2. Enter your four-digit lock code.  
3. Select Erase downloads and one of  
the following:  
Location  
No exits without erasing downloads.  
Yes erases all downloads. A confirmation  
prompt appears to verify your decision.  
This setting enables you to share your location  
information with network services other than  
emergency services (for example, 911, 111,  
999 and 000) in areas where service has  
been implemented.  
4. Select Yes to confirm.  
44  
Messaging  
This feature works only when your phone is in  
digital mode. You do have the option of turning off  
the locator to emergency services.  
Note: Power backlighting may not be  
available with the optional desktop charger  
or other accessories.  
Select Menu > Settings > Network > Location  
Select Menu > Settings > Accessories >  
and one of the following.  
Power backlighting and one of the following.  
911 only (default) shares your position  
information only with emergency services  
when you call your 3-digit emergency code.  
Location on shares your position  
information, in addition to  
Normal sets power backlighting to normal.  
Always on keeps power backlighting with  
an accessory.  
Tip: Use the power backlighting as a night  
light when traveling.  
emergency services.  
TTY device  
Accessories  
This section describes settings that affect  
accessories you use with your phone.  
You can connect the phone to a teletype  
(TTY) device for the hearing impaired  
(device sold separately).  
Note: Enable TTY only when using the phone  
with a TTY device.  
Headset sound  
With a headset attached to your phone, you  
can play the ringtone through the headset or  
phone speaker.  
1. Connect the TTY device to the phone.  
2. Enter ##889 with your keypad and select  
TTY or select Menu > Settings >  
Accessories > TTY.  
Select Menu > Settings > Accessories >  
Headset sound and one of the following.  
3. At the notification, select OK.  
Out of phone rings from the phone speaker.  
Out of headset rings from the headset.  
4. Select TTY on to connect or TTY off to  
not connect.  
Power backlighting  
You can set backlighting to remain on when using  
an external power source, such as the AC adapter,  
with the phone.  
User Guide  
45  
Hearing aid  
Enable your phone to operate with a T-coil  
Hearing Aid device. Select Menu > Settings >  
Accessories > Hearing aid > OK > Enabled.  
Note: Enable Hearing Aid only when using your  
phone with a T-coil Hearing Aid device.  
Phone information  
You can access information regarding your  
phone. Select Menu > Settings > Phone Info  
and one of the following:  
My phone number shows the phone number,  
MSID, and serial number.  
Phone memory shows the total and available  
memory in the phone.  
Version info shows specific software and  
hardware information.  
Icon keys shows the icons used by  
your phone.  
46  
Phone information  
13 VOICE COMMANDS  
You can call a contact, dial a phone number,  
access menus, or find contact information from  
your voice dial list using voice commands.  
Note: You cannot use voice recognition to end  
a call; you must press the End key when the flip  
is open.  
2. At the contact list, highlight a check marked  
contact and press the OK key. No check  
mark appears next to a name when voice  
dialing is inactive. Uncheck each name you  
want to remove from voice dialing.  
3. Select Save.  
Voice dial list  
Voice commands  
Start voice commands  
1. Press and hold the Send key to initiate voice  
commands. The phone prompts,  
“Say a command”.  
To call or find a contact using voice dial, you must  
add the contact to your voice dial list. The contact  
name must not have more than five words or  
components for voice recognition.  
Add contacts  
2. Say one of the following commands and  
follow the voice prompts.  
To add a contact to your voice dial list:  
1. Select Menu > Contacts > Voice dial list.  
2. At the contact list, highlight a contact and  
press the OK key. A check mark appears  
next to a name when voice dialing is active.  
Check each name you want to use with  
voice dialing.  
Contact <name>” calls a contact on  
your voice dial list.  
Dial Number <#>” calls by speaking  
the digits of the phone number.  
<shortcut name>” sends you to a  
menu item.  
Find Contact” allows you to find a  
contact from your voice dial list.  
3. Select Save.  
Note: For a contact to be added to the voice dial  
list, the Name field must not contain more than  
five words or components, must not be blank, and  
must include at least one letter.  
Call a contact name  
1. If you haven’t already done so, add the  
person you want to call to the Voice Dial List.  
See “Voice dial list” on page 47.  
Remove contacts  
2. From the main screen, press and hold the  
Send key. The phone prompts, “Say  
a command”.  
To add a contact to your voice dial list:  
1. Select Menu > Contacts > Voice dial list.  
User Guide  
47  
3. Say “Contact” and the name of the person  
you want to call.  
Use shortcuts  
1. From the main screen, press and hold the  
Send key. The phone prompts, “Say a  
command”.  
The phone prompts, “Please repeat” or “Say  
a name” if it does not recognize the name. If  
the name you spoke matches a contact in the  
Voice Dial List, the phone prompts: “Name,  
correct?” Say “Yes” to make the call, “No” to  
select a similar name, or “Cancel” to cancel  
the phone call.  
If the phone finds multiple voice tags that  
sound like the name you said, the phone  
lists the names and asks you to verify which  
name to call. Say “Yes” when you hear the  
correct name or “No” when you hear an  
incorrect one.  
2. Say the name of the menu item you want to  
access or say “Shortcut” to view a list of  
menu items. The phone prompts, “Say one of  
the shortcuts”.  
3. Say the name of the menu item you want  
to access.  
Find contacts  
You can use voice commands to find contact  
information for contacts in your Voice Dial List.  
1. From the main screen, press and hold  
the Send key. The phone prompts, “Say  
a command”.  
4. Press the End key to end the call.  
Call a number  
1. From the main screen, press and hold  
the Send key. The phone prompts, “Say  
a command”.  
2. Say “Find contact”. The phone prompts,  
“Say a name”.  
The phone prompts, “Please repeat” or “Say  
a name” if it does not recognize the name. If  
the name you spoke matches a contact in the  
Voice Dial List, the phone prompts: “Name,  
correct?” Say “Yes” to make the call, “No” to  
select a similar name, or “Cancel” to cancel  
the search.  
2. Say “Dial number” and then speak the digits  
of the number you want to call. If you pause,  
the phone prompts you, “Did you say  
<number>” or “Say a number” if it does not  
recognize the name. Say “Yes” to make the  
call or “No” to cancel the phone call.  
3. Press the End key to end the call.  
48  
Voice commands  
14 GETTING HELP  
Customer Support  
To contact Virgin Mobile’s customer support  
department for information about your phone,  
account history, call coverage area, and specific  
features available to you, such as call forwarding  
or voicemail:  
The steps you took to reproduce the problem.  
The phone’s mobile equipment ID (serial  
number). To locate the serial number, select  
Menu > Settings > Phone info >  
My phone number and scroll down  
to Serial number.  
Dial *VM from your Virgin Mobile phone.  
Dial 888-322-1122 from any phone.  
Qualified service  
If the problem with your phone persists, return  
the phone with all accessories and packaging to  
the dealer for qualified service.  
For questions about the phone features, refer to  
the materials provided with your phone, or visit  
Phone accessories  
For additional questions, you may contact the  
Kyocera Wireless Corp. Customer Care Center in  
any of the following ways:  
To shop for phone accessories, visit  
call us at 800-349-4188 (U.S.A. only) or  
858-882-1410.  
Phone: 1-800-349-4478 (U.S. and Canada) or  
1-858-882-1401.  
Product evaluation  
To participate in the testing and evaluation of  
Kyocera Wireless Corp. products, including  
cellular or PCS phones, visit  
Before requesting support, please try to  
reproduce and isolate the problem. When you  
contact the Customer Care Center, be ready to  
provide the following information:  
beta.kyocera-wireless.com.  
The name of your service provider:  
Virgin Mobile.  
The actual error message or problem you  
are experiencing.  
User Guide  
49  
15 CONSUMER LIMITED WARRANTY  
Kyocera Wireless Corp. (“KYOCERA”) offers you a  
limited warranty that the enclosed product or  
products (the “Product”) will be free from  
defects in material and workmanship for a period  
that expires one year from the date of sale of the  
Product to you, provided that you are the original  
end-user purchaser of the Product and provided  
that your purchase was made from an authorized  
supplier. Transfer or resale of a Product will  
automatically terminate warranty coverage with  
respect to that Product. This limited warranty is  
not transferable to any third party, including but  
not limited to any subsequent purchaser or owner  
of the Product.  
After the one year warranty period, you must pay  
all shipping, parts and labor charges.  
This limited warranty does not cover and is void  
with respect to the following: (i) any Product  
which has been improperly installed, repaired,  
maintained or modified; (ii) any Product which  
has been subjected to misuse (including any  
Product used in conjunction with hardware  
electrically or mechanically incompatible or used  
with accessories not approved by KYOCERA),  
abuse, accident, physical damage, abnormal  
operation, improper handling, neglect, exposure  
to fire, water or excessive moisture or dampness  
or extreme changes in climate or temperature;  
(iii) any Product operated outside published  
maximum ratings; (iv) cosmetic damage; (v) any  
Product on which warranty stickers or Product  
serial numbers have been removed, altered, or  
rendered illegible; (vi) cost of installation,  
removal or reinstallation; (vii) signal reception  
problems (unless caused by defects in material  
and workmanship); (viii) damage the result of  
fire, flood, acts of God or other acts which are not  
the fault of KYOCERA and which the Product is not  
specified to tolerate, including damage caused by  
mishandling, shipping and blown fuses; (ix)  
consumables (such as fuses); or (x) any Product  
which has been opened, repaired, modified or  
altered by anyone other than KYOCERA or a  
KYOCERA authorized service center.  
KYOCERA shall, at its sole and absolute discretion,  
either repair or replace a Product (which unit  
may use refurbished parts of similar quality and  
functionality) if found by KYOCERA to be defective  
in material or workmanship, or if KYOCERA  
determines that it is unable to repair or replace  
such Product, KYOCERA shall refund the purchase  
price for such Product, provided that the subject  
Product (i) is returned, with transportation  
prepaid, to a KYOCERA authorized service center  
within the one year warranty period, and (ii) is  
accompanied by a proof of purchase in the form  
of a bill of sale or receipted invoice which  
evidences that the subject Product is within the  
one year warranty period (“Proof of Purchase”).  
50  
Product evaluation  
USE ONLY KYOCERA APPROVED ACCESSORIES  
WITH KYOCERA PHONES. USE OF ANY  
UNAUTHORIZED ACCESSORIES MAY BE  
DANGEROUS AND WILL INVALIDATE THE PHONE  
WARRANTY IF SAID ACCESSORIES CAUSE  
DAMAGE OR A DEFECT TO THE PHONE.  
STATUTORY OR OTHERWISE, WITH RESPECT TO  
THE PRODUCTS, INCLUDING BUT NOT LIMITED  
TO ANY IMPLIED WARRANTY OR CONDITION OF  
MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE OR AGAINST  
INFRINGEMENT OR ANY IMPLIED WARRANTY OR  
CONDITION ARISING OUT OF TRADE USAGE OR  
OUT OF A COURSE OF DEALING OR COURSE OF  
PERFORMANCE. NO DEALER, DISTRIBUTOR,  
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE  
ANY MODIFICATION OR ADDITION TO THIS  
WARRANTY.  
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY  
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,  
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES,  
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,  
WHETHER FORESEEABLE OR UNFORESEEABLE  
OF ANY KIND WHATSOEVER, INCLUDING BUT  
NOT LIMITED TO LOSS OF PROFITS,  
UNANTICIPATED BENEFITS OR REVENUE,  
ANTICIPATED PROFITS ARISING OUT OF USE OF  
OR INABILITY TO USE ANY PRODUCT (FOR  
EXAMPLE, WASTED AIRTIME CHARGES DUE TO  
THE MALFUNCTION OF A PRODUCT) OR  
Some jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages,  
or allow limitations on how long an implied  
warranty lasts, so the above limitations or  
exclusions may not apply to you. This limited  
warranty gives you specific legal rights, and you  
may also have other rights which vary from  
jurisdiction to jurisdiction.  
CONTRIBUTION OR INDEMNITY IN RESPECT OF  
ANY CLAIM RELATED TO A PRODUCT.  
For warranty service information, please call the  
following telephone number from anywhere in the  
continental United States and Canada:  
REPAIR OR REPLACEMENT OF A DEFECTIVE  
PRODUCT OR REFUND OF THE PURCHASE PRICE  
RELATING TO A DEFECTIVE PRODUCT, AS  
PROVIDED UNDER THIS WARRANTY, ARE YOUR  
SOLE AND EXCLUSIVE REMEDIES FOR BREACH  
OF THE LIMITED WARRANTY, AND SUBJECT TO  
THIS WARRANTY, THE PRODUCTS ARE  
APPROVED AND ACCEPTED BY YOU “AS IS”.  
KYOCERA MAKES NO OTHER WARRANTIES,  
REPRESENTATIONS OR CONDITIONS OF ANY  
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,  
1-800-349-4478 or 858-882-1401.  
Please call or e-mail  
([email protected]) for the  
location of the Kyocera Wireless Corp. authorized  
service center nearest you and for procedures for  
obtaining warranty service.  
User Guide  
51  
INDEX  
Numerics  
1-touch dialing, 41  
banner, 37  
battery  
email addresses, 24  
erase, 23  
erasing, 22, 23, 44  
fast find, 40  
frequent list, 40  
groups, 25  
list, 22  
notes, 24  
primary number, 24  
searching, 26  
secret, 23, 24  
caring, 2  
A
charging, 1  
installing, 1  
recharging, 1  
accessories  
headsets, 45  
settings, 45  
brightness, 38  
business ringers, 39  
T-coil hearing aid, 46  
TTY device, 45  
accessory, v, 3, 49  
activation of phone, 3  
adding  
C
calculator, 34  
calendar, See scheduler  
call lists  
sending text message, 23  
speed dial list, 23  
street addresses, 24  
viewing all, 22  
contacts, 22  
extensions, 23  
voice dial list, 47  
air bag, iii  
viewing, 16  
calls  
call lists, 16  
emergency, 12  
ending, 10  
holding, 40  
silencing, 11  
voice search, 48  
web addresses, 24  
convenience settings, 39  
convention  
using this guide, 8  
countdown timer, 35  
creating  
groups, 25  
customer support, 49  
customizing contacts, 23  
aircraft, iv  
airplane mode, 39  
alarm clock, 33  
alert  
privacy, 44  
alerts  
voice commands, 47  
capitalization, 14  
changing modes, text entry, 14  
color  
messages, 20, 39  
minute, 39  
pages, 20  
themes, 37  
voicemail, 20  
auto retrieve, 20  
auto-erase, 21  
auto-hyphenation, 38  
automatic add, 41  
contacts, 22  
adding, 22  
D
adding to a group, 24  
assign number type, 25  
assign picture, 23, 25  
assign ringer, 23, 25  
calling numbers, 23  
customizing, 23  
directory, 22  
default text mode, changing, 21  
dialing  
1-touch, 41  
speed, 11  
B
voice list, 47  
backlighting  
power, 45  
settings, 37  
digit lengths, 42  
directory, contacts, 22  
editing, 22, 23  
52  
L
display  
expert mode, 41  
language, 37  
left option button, 8  
location information, 44  
lock code, 43  
locking  
backlighting, 37  
banner, 37  
brightness, 38  
color themes, 37  
language, 37  
F
flip  
answering calls, 43  
folders  
draft, 19  
inbox, 18  
sent, 19  
frequent list, 40  
phone, 43  
main menu, 37  
settings, 37  
text messages, 18  
time/date format, 38  
M
display results, 41  
main menu, 7, 37  
medical device, iii, iv  
MEID (mobile equipment ID), 49  
memopad, 35  
menus  
G
download, 30  
groups, 25  
drafts folder, 19  
assign picture, 26  
assign ringer, 26  
creating, 25  
erase, 26  
sending text message, 25  
E
earpiece, 10  
main, 7  
main view, 37  
settings, 36  
volume, 38  
editing contacts, 23  
electronic serial number (ESN).  
See MEID (mobile equipment  
ID)  
H
messages  
hands-free  
auto answer, 42  
headsets  
alerts, 20, 39  
auto-erase incoming, 21  
completing, 19  
default text mode, 21  
incoming calls, 19  
quicktext, 20  
email addresses, 24  
emergency  
calls, 12  
numbers, 43  
enhancement. See accessory  
entering  
auto answer, 42  
sounds, 45  
hearing aid, iv, v  
hearing-impaired usage, iv, v  
hold calls, 40  
settings, 20  
signature, 20  
letters, 13  
numbers, 13  
text messages, 17  
unable to send, 19  
minute alerts, 39  
missed calls, 16  
deal with, 16  
I
symbols, 14  
icons, 6, 46  
text message, 18  
incoming calls, 16  
text, 15  
erasing  
contacts, 44  
K
multimedia messages, 18  
ESN (electronic serial number).  
See MEID (mobile equipment  
ID)  
mobile equipment ID (MEID), 49  
modes  
keypad  
sounds, 39  
volume, 38  
keys  
airplane, 39  
text entry, 13  
evaluation  
multimedia message  
sent, 19  
frequently used, 5  
product, 49  
Phone User Guide  
53  
multimedia messages  
auto retrieve, 20  
My Account, 28  
my graphics, 30  
my ringtones, 30  
backlighting, 45  
world clock, 34  
security  
on and off sounds, 39  
emergency numbers, 43  
erasing contacts, 44  
lock code, 43  
locking phone, 43  
settings, 43  
prepend, 23  
primary number, 24  
privacy alert, 44  
N
Q
navigation key, 8  
network  
location information, 44  
network settings, 44  
notes, contacts, 24  
notifications  
qualified service, 49  
quick alarm, 34  
quicktext, 20  
sent folder, 19  
setting  
alarm clock, 33  
quick alarm, 34  
world clock, 34  
settings  
R
rapid entry, 13  
receipt request  
text messages, 21  
recent calls, 16  
redialing, 9  
text messages, 18  
accessories, 45  
convenience, 39  
display, 37  
menu, 36  
messages, 20  
network, 44  
O
open to answer, 43  
Outbox, 19  
outgoing calls, 16  
replying  
text messages, 18  
resetting phone, iv  
right option button, 8  
ringers, 39  
P
phone information, 46  
scheduler, 33  
security, 43  
pacemaker, iii  
pages alerts, 20  
personal ringers, 39  
phone  
business, 39  
personal, 39  
volume, 38  
sounds, 38  
accessories, 3, 49  
activating, 3  
answering calls, 9  
codes, 23  
extensions, 23  
icons, 6  
signature, 20  
ringtone  
smart sound, 38  
downloading, 30  
software  
build information, 46  
software build, 46  
sounds  
S
safety, iii  
scheduler, 31  
creating events, 31  
modifying events, 33  
settings, 33  
flip closed, 39  
flip open, 39  
keypad, 39  
making calls, 9  
overview, 3, 4  
programming, 3  
resetting, iv  
ringers, 39  
viewing events, 32  
searching  
settings, 38  
safety, iii  
volume, 38  
turning on and off, 9  
phone information, 46  
power  
contacts directory, 26  
fast find, 40  
voice commands, 48  
speakerphone, 10, 11  
volume, 38  
54  
speed  
dialing, 11  
stopwatch, 35  
symbols, 14  
calculator, 34  
memopad, 35  
scheduler, 31  
stopwatch, 35  
timer, 35  
tip calculator, 34  
voice memo, 31  
world clock, 34  
volume, 38  
adjusting, 11  
earpiece, 38  
keypad, 38  
ringers, 38  
T
smart sound, 38  
speakerphone, 38  
T-coil hearing aid, 46  
teletype, 45  
text entry, 13  
capitalization, 14  
changing modes, 14  
current mode, 13  
default mode, 21  
letters, 13  
numbers, 13  
quick reference, 15  
rapid entry, 13  
text messages  
creating, 17  
W
Top-Up, 28  
turning on and off, 9  
wallpaper, 37  
web  
addresses, 24  
V
world clock, 34  
searching, 34  
vehicle, iv  
viewing contacts, 22  
VirginXL, 27  
voice  
dial list, 47  
voice answer, 42  
voice commands, 41, 47  
calling contacts, 47  
calling numbers, 48  
find contacts, 48  
shortcuts, 48  
erasing, 18  
forwarding, 18  
icon, 18  
locking, 18  
notification, 18  
options, 17  
voice dial list, 47  
voice dialing  
quicktext, 17  
replying, 18  
request receipt, 21  
retrieving, 17  
saving, 17, 18  
sender information, 18  
viewing, 18  
adding contacts, 47  
removing contacts, 47  
voice memos, 31  
erasing, 31  
locking, 31  
playing, 31  
recording, 31  
voice recognition, 47  
voice training, 42  
voice wake-up, 42  
voicemail, 11  
time calls, 39  
timer, 35  
tip calculator, 34  
tools  
alarm clock, 33  
alerts, 20  
Phone User Guide  
55  
Kyocera Wireless Corp.  
82-K8214-1EN, Rev. 001  

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