Kyocera X tc M2000 User Manual

X - t c  
u s e r g u i d e  
Your wireless phone is a radio transmitter and  
receiver. It is designed and manufactured to not  
exceed the emission limits for exposure to radio  
frequency (RF) energy set by the Federal  
Communications Commission of the U.S.  
Government. These limits are part of  
comprehensive guidelines and establish permitted  
levels of RF energy for the general population. The  
guidelines are based on standards that were  
developed by independent scientific organizations  
through periodic and thorough evaluation of  
scientific studies. The standards include a  
substantial safety margin designed to assure the  
safety of all persons, regardless of age and health.  
differences between the SAR levels of various  
phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization  
for this model phone with all reported SAR levels  
evaluated as in compliance with the FCC RF  
emission guidelines. SAR information on this  
model phone is on file with the FCC and can be  
found under the Display Grant section  
www.fcc.gov/oet/ea after searching on the FCC  
ID: OVF-K4801.  
Additional information on SAR can be found on the  
Cellular Telecommunications and Internet  
Association (CTIA) web-site at www.ctia.org.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the  
Specific Absorption Rate, or SAR. The SAR limit  
set by the FCC is 1.6 W/kg.*  
* In the United States and Canada, the SAR limit  
for mobile phones used by the public is 1.6  
watts/kg (W/kg) averaged over one gram of tissue.  
The standard incorporates a substantial margin of  
safety to give additional protection for the public  
and to account for any variations in measurements.  
Tests for SAR are conducted using standard  
operating positions specified by the FCC with the  
phone transmitting at its highest certified power  
level in all tested frequency bands.  
Bluetooth® Certification  
For information about X-tc Bluetooth Certification,  
visit the Bluetooth Qualification Program Web site  
at qualweb.bluetooth.org.  
Although the SAR is determined at the highest  
certified power level, the actual SAR level of the  
phone while operating can be well below the  
maximum value. This is because the phone is  
designed to operate at multiple power levels so as  
to use only the power required to reach the  
network. In general, the closer you are to a  
wireless base station antenna, the lower the power  
output.  
Caution  
The user is cautioned that changes or  
modifications not expressly approved by the party  
responsible for compliance could void the warranty  
and user’s authority to operate the equipment.  
Optimize your phone’s performance  
Before a phone model is available for sale to the  
public, it must be tested and certified by the FCC  
that it does not exceed the limit established by the  
government-adopted requirement for safe  
Use the guidelines in this guide to learn how to  
optimize the performance and life of your phone  
and battery.  
Air Bags  
exposure. The tests are performed in positions and  
locations (e.g., at the ear and worn on the body) as  
required by the FCC for each model.  
If you have an air bag, DO NOT place installed or  
portable phone equipment or other objects over the  
air bag or in the air bag deployment area. If  
equipment is not properly installed, you and your  
passengers risk serious injury.  
Body-worn measurements differ among phone  
models, depending upon availability of accessories  
and FCC requirements. While there may be  
User Guide  
iii  
Vehicles—RF signals may affect improperly  
installed or inadequately shielded electronic  
systems in motor vehicles. Check with the  
manufacturer of the device to determine if it is  
adequately shielded from external RF energy.  
Medical devices  
PacemakersWarning to pacemaker wearers:  
Wireless phones, when in the ‘on’ position, have  
been shown to interfere with pacemakers. The  
phone should be kept at least six (6) inches away  
from the pacemaker to reduce risk.  
Blasting areas—Turn off your phone where  
blasting is in progress. Observe restrictions, and  
follow any regulations or rules.  
The Health Industry Manufacturers Association  
and the wireless technology research community  
recommend that you follow these guidelines to  
minimize the potential for interference.  
Potentially explosive atmospheres—Turn off  
your phone when you are in any area with a  
potentially explosive atmosphere. Obey all signs  
and instructions. Sparks in such areas could cause  
an explosion or fire, resulting in bodily injury or  
death. Areas with a potentially explosive  
atmosphere are often, but not always, clearly  
marked.  
Always keep the phone at least six inches (15  
centimeters) away from your pacemaker when  
the phone is turned on.  
Do not carry your phone near your heart.  
Use the ear opposite the pacemaker.  
If you have any reason to suspect that  
interference is taking place, turn off your phone  
immediately.  
They include:  
fueling areas such as gas stations  
below deck on boats  
Hearing aids—Some digital wireless phones may  
interfere with hearing aids. In the event of such  
interference, you may want to consult your service  
provider or call the customer service line to discuss  
alternatives.  
transfer or storage facilities for fuel or  
chemicals  
vehicles using liquefied petroleum gas, such as  
propane or butane  
areas where the air contains chemicals or  
particles such as grain, dust, or metal powders  
Other medical devices—If you use any other  
personal medical device, consult the manufacturer  
of the device to determine if it is adequately  
shielded from external RF energy. Your physician  
may be able to help you obtain this information.  
any other area where you would normally be  
advised to turn off your vehicle engine  
Use with care  
Use only in normal position (to ear). Avoid  
dropping, hitting, bending, or sitting on the phone.  
In health care facilities—Turn your phone off in  
health care facilities when instructed. Hospitals  
and health care facilities may be using equipment  
that is sensitive to external RF energy.  
Avoid magnetic environments  
Keep the phone away from magnets which can  
cause improper functioning of the phone.  
Potentially unsafe areas  
Posted facilitiesTurn your phone off in any  
facility when posted notices require you to do so.  
Keep your phone dry  
Keep the phone dry. Damage can result if the  
phone gets wet. Water damage is not covered  
under warranty.  
Aircraft—FCC regulations prohibit using your  
phone on a plane that is in the air. Turn your phone  
off or switch it to Airplane Mode before boarding  
aircraft.  
iv  
Resetting the phone  
E911 mandates  
If the screen seems frozen and the keypad does  
not respond to keypresses, reset the phone by  
completing the following steps:  
Where service is available, this handset complies  
with the Phase I and Phase II E911 Mandates  
issued by the FCC.  
1. Remove the battery door.  
Hearing Aid Compatibility (HAC) Features  
2. Remove and replace the battery.  
This Virgin Mobile phone has received a HAC  
performance rating (designated by the letter M  
followed by a number). The rating for this phone is  
identified on the outside of this phone’s original  
packaging. While there is no guarantee, digital  
wireless phones that receive a minimum of an M3  
rating should provide acceptable performance with  
most hearing aids. Hearing loss and hearing aids  
are highly individualized, however, so optimal  
performance cannot be guaranteed. Other factors,  
such as type of hearing aid device or degree of  
hearing loss, also can affect a phone’s  
If the problem persists, return the phone to the  
dealer for service.  
Accessories  
Use only Kyocera-approved accessories with  
Kyocera phones. Use of any unauthorized  
accessories may be dangerous and will invalidate  
the phone warranty if said accessories cause  
damage or a defect to the phone.  
Radio Frequency (RF) energy  
Your telephone is a radio transmitter and receiver.  
When it is on, it receives and sends out RF energy.  
Your service provider’s network controls the power  
of the RF signal. This power level can range from  
0.006 to 0.6 watts.  
performance for a particular user.  
Hearing Aids and Wireless Phones  
A hearing aid uses a microphone to collect and  
convert sound waves to electrical signals. The  
hearing aid then amplifies and converts the  
electrical signals back to audible sounds for the  
hearing aid user to hear. Radio Frequency (RF)  
emissions generated by digital wireless phones  
often interfere with the operation of a hearing aid’s  
microphone, distorting the amplified audible sound.  
In addition, hearing aid microphones tend to collect  
ambient noise and amplify these sounds,  
In August 1996, the U.S. Federal Communications  
Commission (FCC) adopted RF exposure  
guidelines with safety levels for hand-held wireless  
phones. These guidelines are consistent with the  
safety standards previously set by both U.S. and  
international standards bodies in the following  
reports:  
ANSI C95.1 (American National Standards  
Institute, 1992)  
interfering with the desired audio transmission.  
ANSI Standard  
NCRP Report 86 (National Council on  
Radiation Protection and Measurements,  
1986)  
To diminish interference between wireless phones  
and hearing aids, the FCC requires wireless  
carriers to offer phones that meet the American  
National Standards Institute (ANSI) C63.19  
standard for reduced RF emissions. Wireless  
phones that comply with the FCC’s hearing aid  
compatibility (HAC) regulations must receive a  
minimum rating of “M3” for RF emissions under the  
ANSI C63.19 standard. The “M” rating refers to the  
ICNIRP (International Commission on  
Non-Ionizing Radiation Protection, 1996)  
Your phone complies with the standards set by  
these reports and the FCC guidelines.  
User Guide  
v
phone’s RF emissions level for use with hearing  
aids operating in the microphone setting.  
To purchase accessories, visit  
The higher the phone’s “M” rating, the more likely  
the phone is compatible with a hearing aid  
operating in the microphone setting. Hearing aids  
also have ratings similar to wireless phones. Most  
newer hearing aid models receive at least an M2  
rating.  
To determine the level of compatibility between  
your hearing aid and this Virgin Mobile HAC  
certified phone, combine the M rating of your  
hearing aid and the M rating of this phone. For  
example, if you pair an M3 hearing aid with an M4  
phone, you will achieve a combined rating of 7.  
Any combined rating equal to or greater than 6  
provides excellent performance.  
Any combined rating equal to 5 offers good  
performance.  
Any combined rating equal to 4 offers  
acceptable performance.  
T-Ratings—Phones rated T3 or T4 meet FCC  
requirements and are likely to be more usable with  
a hearing device’s telecoil (“T Switch” or  
Telephone Switch”) than unrated phones. T4 is  
the better/higher of the two ratings. (Note that not  
all hearing devices have telecoils in them.)  
Hearing devices may also be measured for  
immunity to this type of interference. Your hearing  
device manufacturer or hearing health professional  
may help you choose the proper rating for your  
mobile phone. The more immune your hearing aid  
is, the less likely you are to experience interference  
noise from mobile phones.  
Please visit www.virginmobileusa.com if you  
have any additional questions about hearing  
aid-compatibility.  
Kyocera Wireless Corp.  
vi  
Table of Contents  
Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 28  
Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . .31  
View Phone Number . . . . . . . . . . . . . . . . . . . . . 31  
1
Getting Started. . . . . . . . . . . . . . . . . . . . . . 1  
Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Activate your Account. . . . . . . . . . . . . . . . . . . . . .3  
Find the Serial Number . . . . . . . . . . . . . . . . . . . .4  
Program your Phone . . . . . . . . . . . . . . . . . . . . . .4  
Get to Know your Phone. . . . . . . . . . . . . . . . . . . .4  
LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .9  
6
Recent calls . . . . . . . . . . . . . . . . . . . . . . . 32  
Recent calls Menu . . . . . . . . . . . . . . . . . . . . . . . 32  
Work with Call Lists . . . . . . . . . . . . . . . . . . . . . . 32  
Erase Call List Records. . . . . . . . . . . . . . . . . . . .33  
Work with Call Timers . . . . . . . . . . . . . . . . . . . .33  
2
Call Features . . . . . . . . . . . . . . . . . . . . . . 10  
Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . .10  
Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . .10  
Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . .10  
End Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . .11  
Activate Voice Dialing. . . . . . . . . . . . . . . . . . . . .11  
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . .11  
Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . .11  
Emergency Services . . . . . . . . . . . . . . . . . . . . . .11  
7
8
9
Media Player. . . . . . . . . . . . . . . . . . . . . . . 34  
Media Player Menu . . . . . . . . . . . . . . . . . . . . . . 34  
My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Media Player Settings . . . . . . . . . . . . . . . . . . . . . 37  
My Account. . . . . . . . . . . . . . . . . . . . . . . . 39  
Check your Account Balance . . . . . . . . . . . . . . . 39  
Top-Up your Account. . . . . . . . . . . . . . . . . . . . . 39  
For More Information . . . . . . . . . . . . . . . . . . . . 40  
3
4
Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .13  
Text Entry Quick Reference . . . . . . . . . . . . . . . .14  
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . . 41  
End a VirginXL Session. . . . . . . . . . . . . . . . . . . .41  
Messaging . . . . . . . . . . . . . . . . . . . . . . . . 16  
Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . .16  
Send Messages . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Manage Received Messages . . . . . . . . . . . . . . . .20  
Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22  
Handle Sent Messages . . . . . . . . . . . . . . . . . . . .23  
Review Virgin Alerts . . . . . . . . . . . . . . . . . . . . . .23  
Message Settings . . . . . . . . . . . . . . . . . . . . . . . .24  
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .25  
Check Message Count. . . . . . . . . . . . . . . . . . . . .25  
10 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
My Stuff Menu . . . . . . . . . . . . . . . . . . . . . . . . . .42  
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
My graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
My themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .44  
5
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . .26  
User Guide  
vii  
Media File Options . . . . . . . . . . . . . . . . . . . . . . 44  
11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Take a Picture. . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Go to My pictures . . . . . . . . . . . . . . . . . . . . . . . 46  
Camera Setting Options. . . . . . . . . . . . . . . . . . . 46  
Other Camera Options . . . . . . . . . . . . . . . . . . . 47  
12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Search the Web . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Launch Connect . . . . . . . . . . . . . . . . . . . . . . . . 48  
Go to MySpace . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Go to Facebook. . . . . . . . . . . . . . . . . . . . . . . . . 48  
13 Tools & Settings . . . . . . . . . . . . . . . . . . . 49  
Tools & Settings Menu. . . . . . . . . . . . . . . . . . . . 49  
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Phone info . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
14 Voice Commands. . . . . . . . . . . . . . . . . . . 69  
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Play a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 70  
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 71  
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 71  
Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 71  
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 71  
Become a Product Evaluator . . . . . . . . . . . . . . . 71  
viii  
1
Getting Started  
5. Slide the back cover to the top of the phone  
until it is securely in place.  
Phone Battery  
Install the Battery  
To install the battery:  
1. With the back of the phone facing you, press  
on the back cover and slide it to the bottom  
of the phone.  
Before removing the battery, make sure to  
power off the phone.  
Charge the Battery  
You must have at least a partial charge in the  
battery to make or receive calls.  
2. Lift the back cover from the bottom to  
remove.  
To charge the battery:  
1. Remove the rubber USB cover and connect  
the AC adapter to the microUSB jack on the  
side of the phone.  
3. Place the battery in the phone casing with the  
metal contacts toward the top of the phone.  
4. Align the back cover side tabs with the slots  
on each side of the phone.  
2. Plug the adapter into a wall outlet.  
The battery icon in the upper-right corner of the  
screen shows whether the phone is:  
User Guide  
1
       
Charging (animated icon)  
Partially charged  
Fully charged  
a charger is qualified, contact customer  
support.  
Do not short-circuit the battery or allow  
metallic conductive objects—such as keys,  
coins, or jewelry—to contact the battery’s  
terminals.  
Replace the battery only with another qualified  
battery. Use of an unqualified battery may  
present a risk of fire, explosion, leakage, or  
other hazard. If you are unsure about whether  
a replacement battery is compatible, contact  
customer support.  
Promptly dispose of used batteries in  
accordance with local regulations and recycle  
if possible. Do not dispose as household  
waste.  
Supervise all battery usage by children.  
Avoid dropping the phone or battery. If the  
phone or battery is dropped, especially on a  
hard surface, an internal short-circuit can  
occur and pose a safety hazard. If you suspect  
battery damage, take it to a service center for  
inspection.  
You can safely recharge the battery at any time,  
even if it has a partial charge.  
The battery does not charge if you use  
the phone while it is connected to an AC adapter.  
Battery Safety Guidelines  
Do not disassemble or open the battery.  
Do not crush, bend, deform, puncture, or  
shred the battery.  
Do not attempt to insert foreign objects into  
the battery.  
Do not immerse the battery or expose it to  
water or other liquids. Even if a battery  
appears to dry out and operate normally,  
internal parts can slowly corrode and pose a  
safety hazard.  
Always keep the battery between 15 °C and 25  
°C (59 °F and 77 °F). Do not expose the  
battery to extremes of temperature (heat or  
cold), fire, or other hazards such as a cooking  
surface, iron, or radiator.  
Improper battery use may result in a fire,  
explosion, or other hazard.  
Never use any damaged battery.  
Only use the battery for its intended phone.  
Only use the battery with a qualified charger.  
Use of an unqualified battery charger may  
present a risk of fire, explosion, leakage, or  
other hazard. If you are unsure about whether  
2
Phone Battery  
   
4. Put the rubber cover back into place.  
Common Causes of Battery Drain  
Inserting a memory card improperly  
may damage the phone.  
Playing games or using the Web.  
Keeping backlighting on.  
Operating in digital mode when far away from  
a base station or cell site.  
Using data cables or accessories.  
Operating when no service is available, or  
service is available intermittently.  
High earpiece and ringtone volume settings.  
Repeating sound, vibration, or lighted alerts.  
Remove the Memory Card  
To remove the memory card:  
1. Remove the rubber memory card cover.  
2. Use your finger nail to press and release the  
memory card in the slot until it bounces  
outward.  
Memory Card  
Install the Memory Card  
To install the memory card:  
1. With the front of the phone facing you, locate  
the rubber memory card cover on the lower  
right hand side.  
3. Carefully take the memory card out of the  
slot.  
4. Put the rubber cover back into place.  
2. Remove the cover.  
3. Insert the memory card with the metal  
contacts facing toward the front of the phone  
until it is securely in place.  
Accessories  
To purchase accessories for your phone, such as  
a hands-free headset, carrying case, or car power  
adapter, visit  
.
Activate your Account  
Before using your phone, you need to activate its  
service with Virgin Mobile. To activate your Virgin  
Mobile account:  
With a memory card installed properly, the  
memory card icon appears at the top of the  
screen.  
User Guide  
3
             
Go to  
on  
and click  
7. Select  
to complete the activation  
.
process. Your phone restarts by itself.  
Call Virgin Mobile At Your Service at  
1-888-322-1122.  
It may take a couple hours for Virgin Mobile to set  
you up on their network. They will send you a text  
message to let you know when you can start  
making calls. It may also take up to 4 hours for  
Find the Serial Number  
To activate your Virgin Mobile account, you need  
your phone's serial number.  
,
, and  
features to  
work.  
From the main screen, select  
Get to Know your Phone  
The following shows the front of the phone with  
the slide closed.  
to find your phone's serial number.  
You can also enter ##6343# from the main screen  
and select  
to display your phone’s serial  
number. The decimal MEID appears at the top of  
the screen.  
Program your Phone  
Once you have activated your account, you need  
to program your Virgin Mobile phone number  
into your phone. When ready, follow these steps:  
1. Turn on your phone.  
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).  
3. Select  
.
4. To activate your phone, select  
prompt.  
at the  
5. When your phone connects to the network,  
select at the prompt.  
6. When your phone displays your new Virgin  
Mobile phone number, write it down.  
4
Find the Serial Number  
         
1. LED indicator. See “LED Indicator” on page  
7.  
screen, selecting the  
displays your contacts list.  
2.  
,
, and  
10.  
11.  
12.  
key erases characters in text entry or  
returns you to the previous screen when  
navigating through menus.  
keys for the music player. From the main  
screen, press the  
start playing your music.  
key twice to  
key turns the phone on and off, ends  
calls or browser session, and returns you to  
the main screen.  
3. Phone screen.  
4.  
accesses menus and  
functions. At the main screen, selecting the  
key selects a menu item or option. At the  
displays the main  
menu.  
main screen, short press of the  
displays the on-screen number keypad; long  
press displays the main menu.  
key  
5.  
6.  
key activates the  
speakerphone and answers calls.  
The following shows the phone’s QWERTY keypad  
with the slide open.  
key starts or answers calls. Press once  
to display the recent calls list and twice to  
redial the last number dialed. Press and hold  
to activate voice commands.  
1.  
accesses the contacts  
list and other menu options.  
2.  
3.  
key begins a new line in text entry.  
7.  
key scrolls through lists and text  
entry fields and accesses the following  
shortcuts from the main screen.  
key erases characters in text entry or  
returns you to the previous screen when  
navigating through menus.  
Scroll left to access  
Scroll right to access  
or  
.
4.  
keys, with the slide open, scroll  
through lists and text entry fields and access  
the same shortcuts from the main screen as  
.
Scroll up to access  
.
the  
key on the front.  
5. QWERTY keypad.  
6. Number keypad.  
Scroll down to go to  
.
8. Phone speaker.  
9.  
7.  
key lets you type symbol characters or  
accesses the contacts  
list and other menu options. At the main  
toggle between letters and symbols. Press the  
key once to change the input mode for  
the next character; press twice (within 2  
User Guide  
5
 
seconds) to toggle between letters and  
symbols.  
The following shows the back of the phone with  
the slide closed.  
1. Accessory eyelet (for optional straps and  
lanyards).  
2. Jack for AC adapter (included) and  
microUSB cable (sold separately).  
Inserting an accessory into the wrong  
jack may damage the phone.  
8.  
key lets you change the case of the  
letters. Press once to change the case of the  
next letter; press twice (within 2 seconds) to  
toggle between case modes.  
3. Jack for a hands-free headset (sold  
separately).  
4. Slot for a memory card (sold separately).  
9.  
accesses menus and  
functions.  
Inserting a memory card improperly  
may damage the phone.  
6
Get to Know your Phone  
5. Camera lens.  
LED Indicator  
Your phone’s LED indicator displays different  
colors depending on the alert.  
6.  
key activates Camera mode. To  
activate camera mode, press and hold the  
key.  
7.  
key raises or lowers ringtone  
volume.  
Green—blinks (not for call waiting calls).  
Red—blinks until you charge the phone.  
Red—blinks for the first minute or until you respond to the alert, whichever happens  
first.  
Red—blinks for the first minute or until you respond to the alert, whichever happens  
first.  
Green—blinks until the call ends.  
Red—displays until the phone is fully charged.  
Green—displays until you disconnect the charger.  
Red—blinks for the first minute or until you respond to the alert, whichever happens  
first.  
Red—blinks until you respond to Bluetooth request.  
User Guide  
7
   
Main Menu  
From the main screen, select  
or press and  
hold the  
key to access the main menu.  
Access these options:  
,
,
,
,
,
,
,
,
,
,
,
,
, and  
.
Access these options:  
, and  
,
,
,
,
.
Access these options:  
, and  
,
,
,
.
Access these options:  
and  
.
Access these options:  
.
,
,
, and  
Access  
and  
.
Access these options:  
, and  
,
,
,
,
.
Access these options:  
,
, and  
,
.
Access these options:  
.
,
,
, and  
Access these options:  
,
,
,
,
,
,
,
,
,
, and  
.
8
Main Menu  
 
Guide Conventions  
In this guide, the following conventions are used  
when describing phone features.  
means to press the  
, or  
,
key to select an  
item seen on the display. For example, “Select  
” tells you to physically press the  
to choose  
means to press a phone key. For example,  
“Press the key to make a phone call” tells  
you to physically press the key on your  
phone.  
from the display.  
means to use the  
key to move  
though a list on the display. For example, “Scroll  
through your contacts list to choose a contact”  
means to physically press the  
key up  
or down to scroll through the list on the display.  
(greater than symbol) tells you to select an  
option from a menu or list. For example,  
>
” means to:  
1. Press the  
.
to select  
2. Scroll to the  
option.  
3. Press the  
.
key to select  
User Guide  
9
   
2
Call Features  
This section describes the basic features related  
to calls.  
Call Using Voice Commands  
You can use voice commands to call a contact  
from your voice dial list or to dial a phone  
number. For more information, see “Voice  
Commands” on page 69.  
Power Phone Up  
To turn your phone on, press the  
key and  
wait until the phone display lights up.  
Redial a Number  
1. Press the  
history.  
To turn your phone off, press and hold the  
key until the phone plays a musical  
chime and turns off.  
key once to open your call  
2. Highlight a phone number or contact and  
press the key.  
To redial the last number called, received  
or missed, press the key three times.  
Make Phone Calls  
Make sure you are in an area where a signal can  
be received. Look for the signal strength icon on  
the main screen. The more bars, the stronger the  
signal. If there are no bars, move to where the  
signal strength is better.  
Answer Phone Calls  
When a call comes in, the phone rings, vibrates,  
or lights up. The phone number of the caller also  
appears if it is not restricted. If the number is  
stored in your contacts list, the contact’s name  
appears. There are several ways you can answer a  
phone call.  
When the phone has been idle for a time, it  
changes to power save mode. Press any key to  
return to normal operating mode.  
There are several ways you can make a phone  
call.  
Call Using a Number  
Answer Using Earpiece  
1. Enter a phone number.  
Press the  
key.  
2. Press the  
key.  
Answer Using Speakerphone  
Call Using a Contact  
Press the  
key.  
1. From  
, highlight a contact.  
2. Press the  
key.  
10  
Power Phone Up  
                   
Answer Using Slide  
Silence an Incoming Call  
To silence the phone without answering the  
You can set the phone to instantly answer an  
incoming call when you slide the phone open. For  
more information, see “Enable Open to Answer”  
on page 65.  
call, press the  
key or press the  
key up or down.  
To silence the phone and answer the call,  
press the key or press the  
up or down and then press the  
key  
key.  
End Phone Calls  
Press the  
key.  
Use Speed Dialing  
Speed dialing allows you to assign a one- or  
two-digit shortcut to a contact. Before you can use  
speed dialing you must save a phone number as a  
contact and assign a speed dial location to it. See  
“Assign Speed Dials to Contacts” on page 29.  
Activate Voice Dialing  
1. Press and hold the  
key.  
2. Follow the prompts.  
For more information, see “Voice Commands” on  
page 69.  
To call a contact that has a speed dial location.  
1. Enter the one- or two-digit speed dial  
location.  
Volume Control  
Adjust Volume during a Call  
2. Press the  
key.  
Press the  
key up or down to adjust the  
earpiece volume during a call.  
Emergency Services  
Call Emergency Service  
Use the Speakerphone  
Your phone has a built-in speakerphone.  
You can call an emergency code even if your  
phone is locked or your account is restricted.  
When you call, your phone enters emergency  
mode. This enables the emergency service  
exclusive access to your phone to call you back, if  
necessary. To make or receive regular calls after  
dialing the code, you must exit this mode.  
To turn on the speakerphone, press the  
key. The speakerphone icon  
appears on the main screen when the  
speakerphone is on.  
To turn off the speakerphone, press the  
key again.  
To dial an emergency code:  
If you press the  
key during  
an incoming call, you will answer the call.  
1. Enter your 3-digit emergency code.  
User Guide  
11  
                       
2. Press the  
key.  
Regardless of your 3-digit emergency code  
(911, 111, 999, 000, etc.), your phone operates  
as described above.  
Exit Emergency Services  
When you have completed the emergency call:  
1. Select  
2. Select  
.
again to confirm your choice.  
To determine who has access to your  
location, see “Set Location Information” on page  
67.  
12  
Emergency Services  
 
3
Text Entry  
You can enter letters, numbers, and symbols in  
contacts, text messages, and your banner.  
Enter Phone Numbers from the Main  
Screen  
1. From the main screen, press the  
key to  
Text Entry Modes  
The text entry screen has the following features:  
display the on-screen number keypad.  
2. Scroll through to select your desired  
numbers.  
3. Press the  
key to call the entered phone  
to save it.  
number or select  
Enter Numbers with QWERTY  
Keypad  
From the text entry field, select  
and press the number key to  
enter your number.  
1. The number of remaining characters you can  
type (with a maximum of 160 characters).  
The  
icon indicates you are in  
key twice quickly (within  
mode. Press the  
2. Text entry fields.  
two seconds) to change modes. Press the  
key once to change the mode for the next  
character only.  
3. Current capitalization setting.  
4. Current text entry mode.  
The entry mode defaults depending on the  
task you are doing. For example, when entering a  
phone number, you are in a number mode. When  
entering a name for a contact, you are in a letter  
mode.  
Enter Letters with QWERTY Keypad  
From the text entry field, select  
to enter letters. You can enter text  
in the following ways:  
To enter a letter, press the key for the letter.  
Press the  
letter. Press the  
key to change the case of a  
key twice quickly (within  
User Guide  
13  
         
two seconds) to change case modes. Press the  
key to enter a space.  
Enter Symbols with QWERTY Keypad  
While entering text in  
mode,  
To enter a number or symbol, press the  
key and the key for the number or symbol.  
do one of the following to enter symbols  
displayed on your keypad:  
The  
icon indicates that you are in  
Press and hold the  
the symbols.  
key while entering  
mode. Press the  
key twice quickly  
(within two seconds) to change modes. Press the  
key once to change the mode for the next  
character only.  
Press the  
symbol.  
key and then the key for the  
While entering text in  
mode,  
do the following to access the full set of  
symbols:  
Rapid Entry with QWERTY Keypad  
When you press a series of keys using Rapid entry,  
your phone checks its dictionary and guesses at  
the word you are trying to spell.  
a. Select  
.
b. Scroll up or down to view the list of  
symbols.  
c. Press the letter key corresponding to the  
symbol to enter it.  
From a text entry field, select  
to speed up word completion. To enter  
words, press a key once. For example, to enter  
the word “Wyoming” press the w > y > o keys and  
Text Entry Quick Reference  
This table gives instructions for entering letters,  
numbers, and symbols.  
then the  
key.  
The  
icon indicates you are in  
mode. To change case mode, press the  
key.  
In  
mode, press a key.  
mode, press a key.  
In  
Use  
mode, press the  
key.  
key.  
key and then a key.  
Press the  
Press the  
14  
Text Entry Quick Reference  
   
Press and hold the  
Scroll left or right.  
Scroll up or down.  
key.  
Press the  
key twice quickly.  
key twice quickly.  
mode, press the  
mode, press the  
mode, press the  
Press the  
In  
In  
In  
key. Choose uppercase.  
key. Choose lowercase.  
key. Choose sentence case.  
.
Press the appropriate  
or  
User Guide  
15  
4
Messaging  
Use  
to send, receive, and erase  
Messaging Menu  
messages from your phone.  
Select  
from the main menu to access  
The functions available may vary depending  
on the services provided. Check with Virgin  
Mobile for details and possible usage charges.  
the following functions:  
Check your received text and multimedia messages.  
Compose a text message.  
Compose a picture/multimedia message.  
Launch IM client to send/receive instant messages.  
Launch Email client to send/receive and respond to email messages.  
Check how many voicemails are waiting and access your voicemail.  
Check how many  
are waiting.  
Check your successfully sent messages.  
Check the messages you have tried to send, but are pending or have failed.  
View your saved messages.  
Display your saved, but unsent messages.  
16  
Messaging Menu  
     
Access these options:  
,
,
,
,
,
,
,
,
, and  
.
Erase messages in your folders.  
Check how many messages you have stored.  
limit for a single multimedia message, you need to  
edit the message to meet the size limitation.  
Send Messages  
Create a Text Message  
1. From  
, enter a recipient’s  
You can send and receive text messages with most  
mobile phones and email addresses.  
phone number or email address. (Select  
to access contacts, groups or  
recently used addresses. Scroll down to  
move to the next field when done.)  
1. From  
, enter a recipient’s  
phone number or email address. (Select  
to access contacts, groups or  
recently used addresses. Scroll down to  
move to the next field when done.)  
You can send a single message to up to ten  
recipients at once. Use a comma or space to  
separate each address.  
You can send a single message to up to ten  
recipients at once. Use a comma or space to  
separate each address.  
2. Repeat the first step for CC and BCC, if  
needed.  
3. Enter a subject.  
4. Enter a message.  
2. Enter the message. (Select  
access more features.)  
to  
5. Attach an image file. (Select  
access more features.)  
to  
to  
3. When done, select  
.
6. Attach a voice memo. (Select  
access more features.)  
Create a Multimedia Message  
You can send and receive multimedia messages  
with most multimedia phones and email  
7. When done, select  
.
addresses. If you reach the character or file size  
User Guide  
17  
     
3. Select a number or address.  
4. Complete your message.  
Create an Instant Message  
From  
, you can send instant messages  
(IMs) from your phone.  
Add Recipients from Recent List  
1. At the compose message screen, select  
when entering a  
Check Virgin Mobile’s Web site at  
phone number or email address.  
Create an Email Message  
2. Select a number or address.  
3. Complete your message.  
From  
, you can send email messages  
from your phone.  
Check Virgin Mobile’s Web site at  
Add Recipients from Recent Calls  
1. At the compose message screen, select  
when entering a  
Receive Calls while Creating  
Messages  
If you receive a call while creating a message a  
notification appears. Do one of the following:  
phone number or email address.  
2. Select a number.  
3. Complete your message.  
Select  
the message screen.  
Press the  
your phone automatically saves the message to  
.
to ignore the call and return to  
Send to Message Groups  
1. At the compose message screen, select  
when entering a phone  
key to answer the call and  
number or email address.  
2. Select a group.  
3. Complete your message.  
Enter Message Recipients  
The following describes how to add recipients to  
your messages.  
Save Recipients as Contacts  
1. At the compose message screen, select  
when entering a  
Add Recipients from Contacts  
1. At the compose message screen, select  
when entering a phone  
phone number or email address.  
2. Select a number or address.  
number or email address.  
3. Select  
create a new contact) or  
(to  
2. Select a contact from the contacts list.  
18  
Send Messages  
               
(to add the number or address to  
an existing contact).  
Use Auto Text  
Add Auto Text  
1. At the compose message screen, select  
Add Recipients from Message Text  
1. At the compose message screen, select  
when entering  
when entering the  
the text.  
text to add more recipients.  
2. Enter a number or address to add.  
3. Complete your message.  
2. Select an auto text entry.  
3. Complete your message.  
Save Messages as Auto Text  
1. At the compose message screen, select  
Send Messages to Online Location  
1. At the compose message screen, select  
when entering a  
when entering  
the text to use it later as auto text.  
phone number or email address to upload  
the message to your online photo album.  
2. Complete your message.  
Save Received Messages as Auto Text  
2. Complete your message.  
When viewing a received message, select  
to use it later as auto text.  
Save Messages to Drafts  
At the compose message screen, select  
when entering the text. Your  
Attaching Files to Messages  
The following describes how to select  
add various files to your messages when entering  
the text, depending on the services provided.  
to  
phone saves the message to  
complete at a later time.  
for you to  
Complete Messages in Drafts  
Add Contacts to Messages  
1. At the compose message screen, select  
From  
Select  
, highlight your desired message.  
or  
.
when entering  
the text.  
Complete your message.  
2. Select a contact from your contacts list.  
3. Complete your message.  
User Guide  
19  
             
Take Pictures for Messages  
1. At the compose message screen, select  
Manage Received Messages  
Reply to Text Messages  
when adding an  
When receiving a message, your phone displays a  
notification and the message icon appears at the  
top of your screen. The message icon flashes with  
an urgent message alert if the message is urgent.  
image.  
2. Take a picture.  
3. Select it to add to your message.  
4. Complete your message.  
1. When a message notification appears, select  
(to view the message) or  
clear the notification).  
(to  
Record Sounds for Messages  
1. At the compose message screen, select  
An icon appears at the top of your screen  
when you have an unread message.  
when adding a  
sound.  
2. From  
, highlight a message and select  
(to compose your message)  
(to access more features).  
2. Record a sound.  
3. Select it to add to your message.  
4. Complete your message.  
or  
3. Complete your message and select  
.
Preview Messages  
1. At the compose message screen, select  
when  
Reply to Multimedia Messages (with  
Auto Retrieve)  
When receiving a message in auto retrieve mode,  
your phone automatically downloads it with a  
notification.  
entering the message or media file.  
2. Do one of the following:  
If the message has more than one screen,  
select to view the next screen.  
If the message has only one screen, select  
to send message.  
If receiving a message during a call, the  
phone downloads the message after the call.  
1. At a message notification, select  
(to  
view the message) or  
later).  
(to check it  
Select  
to access more features.  
2. After viewing the message, select  
or  
if the message has more  
than one screen.  
20  
Manage Received Messages  
           
Select  
to access more features.  
Reply to all Recipients  
3. Complete your message and select  
.
1. When viewing a received message, select  
to send your reply to  
Reply to Multimedia Messages (with  
Prompt)  
When receiving a message in prompt mode, your  
phone displays a notification showing a new  
message is available for download.  
all the message recipients.  
2. Complete the message and select  
.
Reply with a Copy of the Message  
1. When viewing a received message, select  
.
1. At the download notification, select  
download the message) or  
retrieve it later or erase it without  
downloading).  
(to  
(to  
The original message appears in your reply  
message.  
2. Complete your message and select  
.
2. At the message notification, select  
(to  
Call a Number in a Message  
When viewing a received message, select  
to call a valid number in the message.  
view the message) or  
later).  
(to check it  
3. Select  
message has more than one screen.  
Select to access more features.  
4. Complete your message and select  
Select to access more features.  
or  
if the  
Save Received Messages  
When viewing a received message, select  
.
to save it to  
.
View Recipients  
Forward Messages  
1. When viewing a received message, select  
.
When viewing a received message, select  
to view all recipients of the  
message.  
2. Enter a number or address.  
View Sender Information  
When viewing a received message, select  
3. Complete your message and select  
.
to view an existing contact,  
add to an existing contact, or create a new contact  
depending on the sender.  
User Guide  
21  
           
View Messages with Multiple Screens  
Lock Messages  
When viewing a received message containing  
multiple screens, use the following options to  
navigate through the screens.  
When viewing a received message, select  
to protect it from accidental  
deletion. To unlock the message, select  
.
to view the next screen.  
to restart the message  
from the first screen.  
Sort Messages in Inbox  
1. From  
, select  
.
to pause at the current  
2. Select a sort option.  
screen.  
to resume scrolling  
through the message.  
to exit the message.  
Go to Web Addresses in Messages  
When viewing a received message, select  
to go to a web address  
View Message Information  
included in the message.  
When viewing a received message, select  
to view the message priority,  
Manage Attached Files  
sent time, size, and so on.  
Play Attached Files  
When viewing a received message with files  
Replay Messages  
When viewing a received message, select  
to restart the message (including a  
attached, select  
attached file),  
(to play an  
(to stop playing), or  
(to turn off the sound).  
screen or sound if contained) from the beginning.  
Save Attached Files  
Use Voicemail  
When viewing a received message with files  
attached, select the applicable save option to save  
the attached files, including graphics, sounds, or  
events (vCal). For example, to save a contact,  
Configure your Voicemail  
Before your phone can receive voicemail  
messages, you need to set up a password and  
record a personal greeting with Virgin Mobile.  
select  
.
When you have set up your voicemail, all  
unanswered calls to your phone are automatically  
22  
Use Voicemail  
                   
transferred to voicemail, even if your phone is in  
use or turned off.  
The message has been received.  
1. Press and hold the 1 key.  
The message has been sent to more  
than one recipient.  
2. Follow the system prompts to create a  
password and record a greeting.  
Check Message Status in Outbox  
Use the following symbols to check your  
for the status of messages sent but still in process.  
Check your Voicemail  
When you receive a voicemail message, a  
notification with a voicemail message icon  
appears at the top of your screen.  
The message is pending and will be sent  
when possible. You can cancel delivery  
of the message.  
At the voicemail notification, select  
to call  
your voicemail number and follow the system  
prompts to retrieve the message.  
Select  
to clear the notification without  
The message cannot be sent because  
service is not available. An alert appears  
on your phone if the message cannot be  
sent.  
checking messages. The notification icon  
remains on top of the screen until you listen to  
the message.  
When only the voicemail message icon  
appears on top of the screen, select  
and follow the system prompts to  
retrieve the message.  
Unable to Send Messages  
You may not be able to send or receive messages  
if your phone’s memory is nearly full, or if digital  
service is not available at the time. To free up  
memory, erase old messages. See “Erase  
Messages” on page 25.  
Handle Sent Messages  
Check Message Status in Sent Folder  
Use the following symbols to check the Sent folder  
for the status of messages successfully sent.  
Review Virgin Alerts  
Your phone automatically saves all the Virgin  
Alerts received.  
The message was sent. You cannot  
cancel delivery of the message.  
To review a Virgin Alert, select it from  
. The most recent alerts appear at the top.  
User Guide  
23  
             
body of a text message. You can edit or create up  
to 40 preset messages.  
Message Settings  
The following message settings affect all messages  
unless you change them for individual messages.  
1. From  
following:  
, do one of the  
Set your TXT Tone  
Scroll to a preset message and select  
.
1. From  
, select a ringtone from the  
list to alert you when you receive a new  
message. (Scroll through the list to hear the  
different ringtones.)  
Select  
message.  
to create a new preset  
2. Enter or edit the text.  
3. Select  
2. Follow the prompts to assign the ringtone to  
all incoming messages for all or specific  
numbers in your selected contact or group.  
.
You can also save messages you have  
written or received as preset messages.  
Set your Reminder  
Enable Auto Retrieve  
From  
, select  
to enable a reminder  
From  
, select one of the following:  
beep to sound every five minutes until you read  
the new message.  
turns off auto retrieve and prompts  
you before downloading any multimedia  
messages.  
Set your Signature  
You can create a signature to appear at the end of  
all outgoing messages.  
turns on auto retrieve to  
automatically download multimedia messages.  
1. From  
2. Select  
, enter your signature.  
to save the signature.  
Erase Recent List  
From  
, select  
to clear the  
The signature counts towards the character  
limit of your message.  
list of recipients you have recently sent messages  
to.  
Edit Preset Messages  
Enable CC/BCC Fields  
Your phone comes with preset messages, such as  
“Please call me,” which you can insert into the  
From  
, select  
(to hide the  
(to show them).  
CC and BCC fields) or  
24  
Message Settings  
               
read them, erase them one at a time, or erase  
them all at once.  
Enable Save to Sent  
From  
, select  
(to automatically  
folder) or  
save outgoing messages to the  
(to choose whether to save  
them when sending them).  
Erase a Single Message  
When viewing a received message, select  
.
Enable Auto-Erase  
You can erase a scheduled message, but  
cannot cancel its delivery.  
Use  
to set your phone to erase  
messages automatically when it needs memory for  
incoming messages.  
Erase Messages from a Folder  
From  
messages from. For example, to erase received  
messages, select  
You cannot recover deleted information.  
, select a folder to erase  
From  
, select one of the following:  
erases no messages.  
erases old messages in  
.
when memory is needed.  
erases old messages in  
memory is needed.  
when  
and  
Erase All Messages  
From  
, select  
to erase all  
erases old messages in both  
when memory is needed.  
messages from all folders, except for voicemail  
messages.  
You cannot recover deleted information.  
Set Default Text  
You can change the default text entry mode when  
creating a text message. This setting applies only  
to the Message field, not the Send To field.  
Check Message Count  
From  
screen, check how many  
messages you have stored.  
From  
, select  
(to enter  
text letter by letter) or  
with word recognition).  
(to enter text  
Erase Messages  
Erasing old messages frees up memory in your  
phone. You can erase messages as you send or  
User Guide  
25  
         
5
Contacts  
Use your phone’s contacts list to store information  
about a person or company.  
Contacts Menu  
Select  
from the main menu to access  
the following functions:  
Access your existing contacts list.  
Add a new entry to your contacts list.  
View your groups.  
View your contacts assigned with speed dials.  
View your contacts assigned with voice dials.  
View your phone number.  
Select  
Select  
to create a new contact.  
to access more functions.  
Access Contacts  
Access Contacts List  
View Contact Details  
1. From  
, enter the first letter of  
1. From  
, select a contact.  
your desired contact and scroll through to  
highlight it.  
2. At the contact details screen, select a  
number, address or note.  
2. Do one of the following:  
Press the  
Press the  
details.  
key to call the contact.  
key to view the contact’s  
3. Select  
and the detail you want to  
view. For example, to view a phone number,  
select  
.
26  
Contacts Menu  
         
up or down to move through the contact  
fields.)  
Use Frequent List  
With  
enabled, you can view 15 of  
4. When done, select  
.
your most frequently called contacts. See “Enable  
Frequent List” on page 62.  
Add a Code or Extension  
Use Fast Find  
When saving the phone number of an automated  
service, you may include a pause for dialing an  
extension.  
With  
enabled, you can press one or two  
keys to view close matches of the contact. See  
“Call Contact using Fast Find” on page 62.  
1. From the main screen, enter a phone  
number.  
Add Contacts  
2. Select  
and a type of pause:  
causes the phone to stop  
Add Contacts from Main Screen  
1. From the main screen, enter a phone  
number to save (include the area code).  
dialing for two seconds.  
causes the phone to wait  
until you select  
the call.  
while making  
2. Select  
.
3. Enter a name for the contact.  
3. Enter the remaining numbers and select  
.
4. Enter additional phone numbers, email  
addresses, and other contact details. (Scroll  
up or down to move through the contact  
fields.)  
4. Complete the contact information and select  
.
5. When done, select  
.
Use Contacts  
Call Contacts  
Add Contacts from Contacts Menu  
1. From  
, enter a name for the  
1. From  
, select a contact.  
contact. Scroll down to the next field when  
done.  
2. At the contact details screen, select a  
number.  
2. Enter a primary number for the contact.  
3. Select  
.
3. Enter additional phone numbers, email  
addresses, and other contact details. (Scroll  
Send a Text Message to Contacts  
1. From  
, select a contact.  
User Guide  
27  
           
2. At the contact details screen, select a number  
or email address.  
4. Select a number type. The appropriate icon  
appears next to the number in your contacts  
list.  
3. Select  
.
5. Select  
.
4. Complete your text message and select  
.
Assign Ringtones to Contacts  
Send a Multimedia Message to  
Contacts  
1. From  
, select a contact.  
2. At the contact details screen, select the  
contact name.  
1. From  
, select a contact.  
2. At the contact details screen, select a number  
or email address.  
3. Select  
to assign a ringtone. (Scroll  
to select a ringtone.)  
3. Select  
4. Complete your multimedia message and  
select  
.
Assign Message Tones to Contacts  
.
1. From  
, select a contact.  
2. At the contact details screen, select the  
contact name.  
Customize Contacts  
Edit Contact Details  
3. Select  
to assign a ringtone. (Scroll  
to select a ringtone.)  
1. From  
, select a contact.  
2. At the contact details screen, select  
3. Edit or add phone numbers, email  
.
Assign Pictures to Contacts  
1. From  
, select a contact.  
addresses, and so on. (Scroll up or down to  
move through the contact fields.)  
2. At the contact details screen, select the  
contact name.  
4. When done, select  
.
3. Select  
to assign a picture.  
Assign Number Types  
Add a Prefix to Phone Numbers  
1. From  
, select a contact.  
Use  
to add a prefix, such as an area  
2. At the contact details screen, select  
.
code, to a phone number:  
3. Press down twice to scroll to the number  
type dropdown and press the key.  
1. From  
, select a contact.  
2. At the contact details screen, select a  
number.  
28  
Customize Contacts  
             
3. Select  
beginning of the number.  
4. Select  
to enter the prefix at the  
Visit Web Addresses  
1. From  
, select a contact.  
.
2. At the contact details screen, select a Web  
address.  
Assign Speed Dials to Contacts  
3. Select  
.
1. From  
, select a contact.  
2. At the contact details screen, select a  
number.  
Erase Contacts  
Erase Contact Details  
3. Select  
.
1. From  
, select a contact.  
4. Select a location from the list to assign the  
speed dial number.  
2. At the contact details screen, select a  
number, address or note.  
Change Primary Numbers  
3. Select your desired erase option and  
For example, to erase an email address,  
.
When a contact has more than one number, the  
first number becomes the primary number by  
default. To change the contact’s primary number:  
select  
.
Erase an Entire Contact  
1. From  
, select a contact.  
1. From  
, select a contact.  
2. At the contact details screen, select a  
number.  
2. At the contact details screen, select the  
contact name.  
3. Select  
.
3. Select  
entire contact.  
to erase the  
Add Contacts to Groups  
1. From  
, select a contact.  
2. At the contact details screen, select a number  
or email address.  
Contact Groups  
You can assign your contacts to groups. Your  
phone comes with default groups. You can also  
create your own groups.  
3. Select  
.
4. Select groups from the list provided. A  
checkmark appears next to each selection.  
You can also remove a checkmark.  
5. When finished, select  
.
User Guide  
29  
                 
2. Select  
3. Complete your multimedia message and  
select  
.
View Groups  
1. Select  
to view your preloaded  
.
groups, followed by the custom groups you  
have created.  
Add or Remove Contacts from  
Groups  
2. Highlight a group and do one of the  
following:  
1. From  
, highlight a group.  
Press the  
details.  
Select  
key to view the group  
2. Select  
.
3. If you are modifying a group you created,  
select . Otherwise, go to the next step.  
to create a new group.  
Select  
to access more functions.  
4. Select contacts from the list provided. A  
checkmark appears next to each contact in  
Create a New Group  
1. From  
, select  
.
the group. Press the  
remove checkmarks.  
key to add or  
2. Enter a name for the group and select  
.
5. When finished, select  
.
3. Select contacts from the list provided. A  
checkmark appears next to each selection.  
You can also remove checkmarks.  
Assign Ringtones to Groups  
1. From  
created.  
, select a group you have  
4. When finished, select  
.
Your new group appears the next time you view  
your groups list.  
2. At the group details screen, scroll to the  
group name.  
Send Text Messages to Groups  
3. Select  
to assign a  
ringtone. (Scroll to select a ringtone.)  
1. From  
, highlight a group.  
2. Select  
.
Assign Message Tones to Groups  
3. Complete your text message and select  
.
1. From  
created.  
, select a group you have  
Send Multimedia Messages to  
Groups  
1. From  
2. At the group details screen, scroll to the  
group name.  
list, highlight a group.  
30  
Contact Groups  
         
3. Select  
to assign a  
Voice Dial List  
ringtone. (Scroll to select a ringtone.)  
Enable Voice Dial Tags  
Assign Pictures to Groups  
Your phone creates a voice dial tag for each  
contact that has a name this is not blank or a  
name that is more than five syllables. You can  
enable or disable the voice dial tags associated  
with your contacts.  
1. From  
created.  
, select a group you have  
2. At the group details screen, scroll to the  
group name.  
1. From  
, press the  
key to  
3. Select  
picture.  
to assign a  
add or remove checkmarks. A checkmark  
appears next to each enabled voice dial.  
(Scroll through the list to play the voice dial  
tags.)  
Erase a Group  
1. From  
, highlight a group.  
2. Select  
.
2. When done, select  
.
Search Contact Voice  
Speed Dial List  
You can use voice commands to find a contact in  
your voice dial list. For more information, see  
“Find a Contact” on page 70.  
Assign Speed Dial Numbers  
1. From  
, highlight an  
unassigned number (marked as empty).  
View Phone Number  
2. Select  
.
Select  
to check your phone number.  
3. At the contacts list, select a contact.  
4. At the contact details screen, select a phone  
number.  
Clear Speed Dial Numbers  
1. From  
number.  
, highlight an assigned  
2. Select  
.
User Guide  
31  
                 
6
Recent calls  
Recent calls Menu  
From the main menu, select  
or  
scroll down from the main screen to access the  
following functions:  
View a list all voice calls you have missed.  
View a list all voice calls you have received.  
View a list all voice calls you have made.  
View a list all voice calls.  
Access these options:  
and  
.
Deal with a Missed Call  
Work with Call Lists  
Return a Missed Call  
When you have missed a call, “Missed Call”  
appears on your screen. You can do one of the  
following:  
1. From  
, highlight a number.  
key to call the number or  
to access more features.  
2. Press the  
select  
To clear the screen, select  
To view the call details, select  
.
and press  
This list contains all calls you received, but did  
not answer.  
the  
key.  
To return the call, select  
key.  
and press the  
Return a Received Call  
1. From  
, highlight a number.  
32  
Recent calls Menu  
           
2. Press the  
select  
key to call the number or  
to access more features.  
Send Text Message from Call List  
1. At a call list, highlight a contact.  
This list contains all calls received.  
2. Select  
.
3. Complete your text message and select  
.
Return an Outgoing Call  
1. From  
, highlight a number.  
Send Multimedia Message from Call List  
2. Press the  
select  
key to call the number or  
to access more features.  
1. At a call list, highlight a contact.  
2. Select  
3. Complete your multimedia message and  
select  
.
This list contains all calls you have made.  
.
Return Any Call  
1. From  
, highlight a number.  
Erase Call List Records  
2. Press the  
select  
key to call the number or  
to access more features.  
Erase a Single Record  
1. At a call list, highlight a contact.  
This list contains all calls made and received.  
2. Select  
.
Call List Options  
Erase a Call List  
1. At a call list, highlight a contact.  
2. Select  
Save Number from Call List  
1. At the call list, highlight a number.  
.
2. Select  
3. Select  
.
to  
Work with Call Timers  
View All Calls Timer  
create a new contact or  
to add address to an existing  
contact.  
Select  
to view the number of calls made  
and received and the total call time.  
View Contact from Call List  
1. At a call list, highlight a contact.  
View Last Call Timer  
2. Select  
details screen.  
to see the contact  
Select  
to view the total call time of your  
last call made or received. Select  
finished.  
when  
User Guide  
33  
                   
7
Media Player  
Use  
files.  
to play and manage media  
Media Player Menu  
Select  
from the main menu to  
access the following functions:  
Access these options:  
Access these options:  
,
,
,
, and  
.
,
,
, and  
.
Playlists  
Create your Playlist  
My music  
Use  
to manage and store your music  
files.  
1. From  
.
, select  
The left, center, and right  
on the QWERTY keypad also function as the  
, and keys  
for the music player. From the main screen,  
keys  
2. Enter the name of your new playlist and  
select  
3. Add your desired music file(s).  
4. Select when finished.  
,
.
pressing the  
your music.  
key twice starts playing  
is also the default directory your  
phone creates in your memory card (sold  
separately) when you insert it into your phone the  
Access your Playlist  
From , highlight your desired playlist  
and do one of the following:  
first time. With the default  
directory  
Press the  
selected playlist.  
Select  
selected playlist.  
key to view the music files in the  
created in your memory card, you can insert the  
card into a PC card reader (sold separately) to  
load your desired music and insert the card back  
into the phone to play it.  
to play the music files in the  
Select  
to access more functions.  
34  
Media Player Menu  
             
The search letters you enter are not case  
sensitive.  
Add Tracks to your Playlist  
1. From , highlight your desired  
playlist.  
2. Select  
2. Scroll through to highlight it and do one of  
the following:  
or  
Select  
Select  
to play the selected song.  
to access more functions.  
.
3. Select the song(s) from the list provided to  
add or remove from the playlist. A  
Add Songs to your Playlist  
1. From , highlight the song you want  
to add to your playlist.  
checkmark appears next to each song  
selected. Press the  
checkmarks.  
key to add or remove  
2. Select  
.
4. Select  
Erase your Playlist  
1. From , highlight the playlist you  
want to erase.  
2. Select  
the playlist.  
You cannot erase a preloaded or currently  
running playlist.  
Erase All Playlists  
From , select  
when finished.  
Lock Songs  
1. From  
song.  
, highlight your desired  
to prevent the song  
2. Select  
to erase  
from accidental deletion.  
With the song locked, the lock icon appears at the  
top of the screen.  
Erase All Songs  
From  
, select  
to erase all your songs.  
to erase all your playlists.  
You cannot erase any preloaded or  
currently running song.  
You cannot erase any preloaded or  
currently running playlist.  
Artists  
All songs  
Search for Tracks in Artists  
Search for Songs  
1. From  
1. From  
, scroll through to select your  
, enter the first letter(s) of  
desired artist.  
the name of your desired song.  
User Guide  
35  
           
2. Enter the first letter(s) of the name of your  
desired track.  
Albums  
Search for Tracks in Albums  
1. From  
The search letters you enter are not case  
sensitive.  
, scroll through to select your  
desired album.  
3. Scroll through to highlight it and do one of  
the following:  
2. Enter the first letter(s) of the name of your  
desired track.  
Select  
Select  
to play the selected track.  
to access more functions.  
The search letters you enter are not case  
sensitive.  
Add Tracks to your Playlist  
3. Scroll through to highlight it and do one of  
the following:  
1. From  
, select your desired artist.  
2. Highlight the track you want to add to your  
playlist.  
Select  
Select  
to play the selected track.  
to access more functions.  
3. Select  
.
Add Tracks to your Playlist  
Lock Tracks  
1. From  
, select your desired album.  
1. From  
, select your desired artist.  
2. Highlight the track you want to add to your  
playlist.  
2. Highlight the track you want to lock.  
3. Select to prevent the track  
from accidental deletion.  
3. Select  
.
Lock Tracks  
With the track locked, the lock icon appears at  
the top of the screen.  
1. From  
, select your desired album.  
2. Highlight the track you want to lock.  
3. Select to prevent the track  
from accidental deletion.  
Erase All Tracks  
1. From  
, select your desired artist.  
2. Select  
to erase  
With the track locked, the lock icon appears at  
the top of the screen.  
all your tracks.  
You cannot erase any preloaded or  
currently running track.  
Erase All Tracks  
1. From  
, select your desired album.  
36  
My music  
   
2. Select  
all your tracks.  
You cannot erase any preloaded or  
currently running track.  
to erase  
With the track locked, the lock icon appears at  
the top of the screen.  
Erase All Tracks  
1. From  
, select your desired genre.  
Genres  
2. Select  
to erase  
all your tracks.  
You cannot erase any preloaded or  
currently running track.  
Search for Tracks in Genres  
1. From  
, scroll through to select your  
desired genre.  
2. Enter the first letter(s) of the name of your  
desired track.  
Media Player Settings  
Use  
to control how you want the media  
The search letters you enter are not case  
sensitive.  
player work.  
Enable Repeat all  
To play your tracks continuously in a loop, from  
3. Scroll through to highlight it and do one of  
the following:  
, select  
.
Select  
Select  
to play the selected track.  
to access more functions.  
Once enabled, your phone keeps playing  
the tracks unless you stop it.  
Add Tracks to your Playlist  
Enable Shuffle  
1. From  
, select your desired genre.  
2. Highlight the track you want to add to your  
playlist.  
To randomly play each of your tracks once, from  
, select  
.
3. Select  
.
, even if enabled, only works when  
you have three or more tracks to play.  
Lock Tracks  
Set Auto Off Duration  
1. From  
, select your desired genre.  
2. Highlight the track you want to lock.  
3. Select to prevent the track  
from accidental deletion.  
Use  
to set the duration for which your  
phone is paused or stopped before automatically  
turning off  
one of the following:  
. From  
, select  
User Guide  
37  
           
automatically turns off  
after the phone pauses or stops for 10  
minutes.  
automatically turns off  
after the phone pauses or stops for 20  
minutes.  
never automatically turns off  
.
Enable Bluetooth Headset  
Use  
with  
to pair your Bluetooth device  
. Refer to “Pair with a Device”  
on page 57 for more information.  
38  
Media Player Settings  
 
8
My Account  
You can manage your Virgin Mobile account  
directly from your phone. The basic tasks are  
summarized in this chapter. For more information  
about your account, go to  
before you can Top-Up with this method via the  
phone.  
When your balance is low, you can Top-Up your  
Virgin Mobile account from your phone.  
.
Top-Up with a Top-Up Card  
1. From the main menu, select  
Check your Account Balance  
You can check your Virgin Mobile account status  
in two ways.  
.
2. Scroll down to the  
link and press  
the  
key.  
From the main screen, scroll up.  
From the main menu, select  
3. Enter your Account PIN and select  
.
.
4. Scroll down to select  
key.  
and press the  
Your account information appears with Top-Up  
information relative to your selected plan. When  
your account is low or empty, you receive a  
notification to Top-Up.  
5. Enter your Top-Up card’s PIN number and  
press the key.  
6. Scroll down to select  
press the key.  
and  
Additional charges may apply for multiple  
balance checks in one day. Visit  
for more details.  
7. You are now Topped-Up. Press the  
to exit.  
key  
Top-Up your Account  
Top-Up with a Debit Card, Credit  
Card, or PayPal Account  
1. From the main menu, select  
Top-Up is how you add money to your Virgin  
Mobile account. You can Top-Up your Virgin  
Mobile account right from your phone. First, buy  
a Top-Up card from one of the thousands of  
retailers that carry them or register your debit  
card, credit card, or PayPal account at  
.
.
.
2. Scroll down to the  
the key.  
3. Enter your Account PIN and select  
link and press  
4. Scroll down to select  
key.  
and press the  
You cannot register a debit or credit card  
from your phone, and must register online first  
User Guide  
39  
           
5. Scroll down to select either  
or  
and press the  
key.  
6. Enter the amount you want to Top-Up and  
press the  
key. You can Top-Up in  
amounts of $20, $30, $50, or $90.  
7. Scroll down to select  
and  
press the  
key.  
8. You are now Topped-Up. Press the  
to exit.  
key  
You can also Top-Up over the Web at  
.
For More Information  
For more information about your Virgin Mobile  
account or Virgin Mobile service, visit  
.
40  
For More Information  
   
9
VirginXL  
Access VirginXL  
With  
, you can access music,  
entertainment, and information services from  
your phone. Download games, ringtones,  
wallpapers, screen savers, and other content; surf  
the web; and more. Check Virgin Mobile’s Web  
site at  
for  
availability and pricing, or check directly from  
your phone through the  
apply.  
menu. Charges  
To launch  
screen or select  
, scroll left from the main  
from the main menu.  
You cannot receive incoming calls during a  
session. All incoming calls are  
automatically sent to your voicemail.  
Navigate VirginXL  
1. Scroll through items and highlight one.  
2. Press the  
item or options.  
A scroll bar on the right side of the screen  
indicates that there is more text. Scroll down to go  
key to select a  
menu  
to the next screen of text. Press the  
move back one screen  
key to  
End a VirginXL Session  
Press the  
key from within  
.
User Guide  
41  
           
10 My Stuff  
Your phone stores and displays media files.  
My Stuff Menu  
Select  
from the main menu to access the  
following functions:  
Access  
and view a list of your ringtones.  
Access these options:  
,
,
,
,
, and  
.
Access these options:  
, and  
,
,
.
Access  
and view a list of your games.  
View a list of color themes for your phone.  
Access  
and other preloaded and downloaded applications.  
Download a Ringtone  
My ringtones  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
stores your preloaded and  
downloaded ringtones. You can download  
ringtones to your phone from the Virgin Mobile  
Web site at  
directly from your phone using  
Charges apply.  
or  
.
1. From  
, select  
and search for a ringtone.  
2. Follow the prompts to purchase and  
download the selected ringtone.  
42  
My Stuff Menu  
             
1. From  
, select  
and search for a graphic.  
Assign a Ringtone  
1. From  
, highlight a ringtone.  
and choose how you want to  
assign the ringtone.  
2. Follow the prompts to purchase and  
download the selected graphic.  
2. Select  
Downloaded ringtones are listed in  
and available to assign to individual  
contacts or groups.  
Assign a Graphic  
1. From  
, browse  
,
,
or other  
graphic folders.  
2. From a file list, select a graphic.  
3. Select and choose how you want to  
assign the graphic.  
My music  
Use  
to manage and store your music  
, highlight a music category.  
files.  
Play Music  
1. From  
My games  
stores your preloaded and  
2. Follow the prompts to play your desired  
music.  
downloaded games. You can download games to  
your phone from the Virgin Mobile Web site at  
or directly from  
My graphics  
your phone using  
. Charges apply.  
stores your preloaded and  
downloaded graphics. You can download  
wallpapers and screensavers to your phone from  
the Virgin Mobile Web site at  
Download a Game  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
or directly from  
. Charges apply.  
your phone using  
1. From  
, select  
and search for a game.  
Download a Graphic  
2. Follow the prompts to purchase and  
download the selected game.  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
User Guide  
43  
                     
Play a Game  
1. From  
Run an Application  
1. From  
, highlight a game.  
to launch the game.  
, highlight an  
application.  
2. Select  
2. Select  
to launch the application.  
My themes  
stores your preloaded Virgin Mobile  
color themes. When you assign a color theme, the  
colors for your background, headers and  
Media File Options  
Rename a File  
1. From a media file list, highlight a file.  
highlight bars are changed. You can also find this  
2. Select  
.
list of color themes in your  
settings.  
3. Enter a new name and select  
.
My other stuff  
stores your preloaded and  
downloaded applications. You can download  
applications to your phone from the Virgin Mobile  
You can only rename unlocked files. Preloaded  
files on your phone are always locked.  
Send a File to an Online Location  
Web site at  
directly from your phone using  
Charges apply.  
or  
.
1. From a media file list, highlight a file.  
2. Select  
.
Assign a File  
1. From a media file list, highlight a file.  
Download an Application  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
2. Select  
assign the file.  
and choose how to  
3. Complete the appropriate task.  
1. From  
, select  
and search for an application.  
Lock a File  
1. From a media file list, highlight a file.  
2. Follow the prompts to purchase and  
download the selected application.  
2. Select  
being accidently erased. To unlock the file,  
select  
to protect a file from  
.
44  
My themes  
                       
View File Details  
Erase a Single File  
1. From a media file list, highlight a file.  
1. From a media file list, highlight a file.  
2. Select  
such as file size or save date.  
3. Select to exit.  
to view the details  
2. Select  
.
You can only erase unlocked files. Preloaded files  
on your phone are always locked.  
Modify a File  
Erase All Files in a Folder  
1. From a media file list, select a file.  
From a media file list, select  
.
2. Select  
3. Select  
.
You can only erase unlocked files.  
Preloaded files on your phone are always locked.  
and an option to rotate,  
resize, and so on.  
4. When done, select  
existing file or as a new one.  
to save over an  
Use the Zoom  
1. From a media file list, select a file.  
2. Select  
3. Use the  
4. Select  
.
key to zoom in and out.  
to exit.  
View a Slideshow  
1. From  
, select  
to play the slideshow of the files  
contained in the current folder.  
2. Select (to stop), (to resume), or  
(to access more features).  
With  
selected, your phone  
automatically pauses the slideshow.  
3. When you are done, select  
.
User Guide  
45  
         
11 Pictures  
4. Select  
or  
to create a multimedia message  
to delete the picture from your  
Camera Tips  
Your phone comes with a camera. Before using  
your phone’s camera, here are some tips:  
phone.  
5. Press the  
key to exit camera mode.  
You cannot activate the camera while on an  
active call or while browsing files in the media  
gallery.  
Go to My pictures  
From  
the pictures you have taken and saved.  
, select  
to view all of  
Once the camera is active, the main screen  
acts as the viewfinder.  
If you get a “Low memory” error, check your  
resolution and quality compression settings.  
If there is no activity within 45 seconds after  
you turn your camera on, the camera quits  
and returns to the previous launch point.  
Menu settings and options can only be  
accessed when the camera is active.  
Numbers in the top right corner indicate the  
number of snapshots remaining before the  
phone runs out of memory.  
Camera Setting Options  
Adjust the Resolution  
From camera mode, select  
and a size for your pictures.  
Numbers in the bottom left corner indicate the  
current resolution setting.  
Set Self Timer  
From camera mode, select  
and a time.  
Take a Picture  
1. To activate the camera, press and hold the  
key. You can also select  
The  
icon indicates the timer is activated.  
When you take a picture, a beep plays three  
seconds from the time the shutter snaps the  
picture.  
from the main menu.  
2. Focus on the image using the phone’s display  
as a viewfinder.  
3. Press the  
key to take a picture (saved to  
).  
46  
Camera Tips  
                   
Enable Date/Time Stamp  
Set Color Tone  
From camera mode, select  
1. From camera mode, select  
.
to place a date/time stamp  
each picture taken.  
2. Scroll left or right to select a color tone.  
Look at the viewfinder to see how each  
setting looks.  
The  
icon indicates when the date/time stamp  
is on.  
Enable Multishot Mode  
Set Picture Quality  
From camera mode, select  
From camera mode, select  
and a quality level for your  
picture.  
to take multiple pictures.  
icon indicates multishot mode is  
enabled. When you take a picture, press and hold  
the key to take multiple (up to six) pictures. A  
The  
When you select a higher quality level, the size of  
the file is bigger.  
single tone plays for each picture taken.  
Other Camera Options  
Set Brightness Level  
1. From camera mode, select  
.
Your camera is set to a lower resolution during  
multishot mode. The resolution setting returns to  
the previous setting when you are done.  
Set Shutter Sound  
1. From camera mode, select  
.
2. Scroll left or right to change the brightness  
level. Press the  
key to set the brightness.  
2. Select a sound to play when the shutter takes  
a picture.  
Take a Picture in a Frame  
1. From camera mode, select  
.
Set White Balance  
1. From camera mode, select  
.
2. Scroll left or right to view the frames  
available.  
2. Scroll left or right to select the white balance  
setting. Look at the viewfinder to see how  
each setting looks.  
3. Select  
to choose a frame.  
4. Take a picture with the frame. The frame is  
part of the image and can not be removed.  
User Guide  
47  
                 
12 Web  
Add a Bookmark  
1. Surf to the Web page you want to bookmark  
Surf the Web  
You can use your phone to browse the Internet.  
and select  
.
Launch Browser  
Select  
browser. An alert appears notifying of airtime fees,  
if you have enabled web alerts. Select  
continue.  
2. Edit the bookmark's details, if needed.  
to launch the  
3. Select  
to save the bookmark.  
To access your saved bookmarks, select  
from any web page.  
to  
Search the Web  
Browse the Web  
From  
, select  
to go directly to the  
A browser home page with a list of bookmarks  
and some browser menu options appear when  
you are connected to the Web. The lock icon  
appears in a secure session. You can do the  
following:  
browser’s search page.  
Launch Connect  
allows you to connect to popular social  
media and networking sites, right from your  
device, with one easy-to-use interface. To launch  
To choose a site, scroll to the link and press  
the key.  
, select  
information, visit  
. For more  
An underline and an arrow indicate that there  
is more text. Scroll down to view the rest of  
the text.  
.
Go to MySpace  
Press the  
screen.  
Press the  
Select  
key to return to the previous  
From  
, select  
to go directly to the  
to go directly to the  
MySpace main page.  
key to exit.  
to access more browser  
Go to Facebook  
features.  
From  
, select  
Facebook main page.  
48  
Surf the Web  
                         
13 Tools & Settings  
Tools & Settings Menu  
Select  
from the main menu to  
access the following functions:  
Access these options:  
,
,
,
,
,
.
,
,
, and  
Access these options:  
Access these options:  
and  
.
,
,
,
,
,
,
,
,
and  
.
Access these options:  
,
,
,
,
,
,
,
,
,
,
,
,
, and  
.
Access these options:  
(with  
enabled),  
,
,
,
,
, and  
.
Access these options:  
,
,
,
and  
.
Access these options:  
,
,
,
,
, and  
.
User Guide  
49  
     
Access these options:  
,
,
,
,
,
,
,
,
, and  
.
Access these options:  
and  
.
Access these options:  
, and  
,
,
,
.
Access these options:  
,
,
, and  
.
Tools  
Tools Menu  
Select  
from the main menu to access the  
following functions:  
50  
Tools  
   
Access these options:  
and  
,
Access these options:  
, and  
,
,
,
Set an alarm.  
Calculate a tip.  
Perform basic calculations.  
View times from different time zones.  
Set a countdown timer.  
Use a stopwatch timer.  
Access these options:  
and  
If you receive an incoming call while recording a  
memo, the memo is saved and the incoming call  
screen appears.  
Voice memo  
Use  
memos.  
to record and play back audio  
Play Voice Memos  
1. From  
Record Voice Memos  
, highlight a memo.  
1. From  
, select  
.
2. Select  
to play the memo or  
to  
2. Say your voice memo and select  
done.  
when  
access more features.  
3. Select  
.
Calendar  
Use  
to schedule events and set  
reminder alerts.  
User Guide  
51  
       
6. Press the  
list.  
key to select a priority from the  
key to select a reminder from  
Create an Event  
1. From  
, enter a name. Scroll  
7. Press the  
the list.  
down to move to the next field when done.  
2. Press the  
key to select an event type from  
key to change the date, if  
8. Press the  
key to select  
to  
the list.  
enable silent mode or  
sounds.  
to have normal  
3. Press the  
needed.  
9. Press the  
key to select a recurring event  
Scroll left or right to move between  
month, day, and year fields.  
Scroll up or down to change month, day,  
and year.  
from the list, if needed.  
10. Select  
.
View Events  
Press the  
next field.  
key to save and move to the  
View Events by Month  
1. From  
, scroll through the  
4. Press the  
needed.  
key to change the time, if  
month view. (Days with events are  
highlighted.)  
Scroll left or right to move between hour,  
minute, and AM/PM fields.  
Scroll up or down to change hour,  
minute, and AM/PM.  
2. Press the  
key to select a date.  
3. Do one of the following:  
Scroll left or right to move to another  
date.  
Select an event.  
Scroll to a time and select  
create a new event.  
Select  
Press the  
next field.  
key to save and move to the  
to  
5. Press the  
needed.  
key to change the duration, if  
to access more features.  
Scroll left or right to move between hour  
and minute fields.  
View Events by Date  
From , do one of the following:  
Scroll left or right to move to another date.  
Select an event.  
Scroll up or down to change hour and  
minute.  
Press the  
next field.  
key to save and move to the  
52  
Tools  
     
Scroll to a time and select  
a new event.  
to create  
Send an Event  
1. From  
, select an event.  
Select  
to access more features.  
2. At the event details screen, select  
attach the file to a multimedia message.  
to  
Go to a Specific Date  
1. From , scroll left or right to move  
3. Complete the appropriate task.  
between month, day, and year fields. Scroll  
up or down to change month, day, or year.  
Copy an Event  
1. From  
, select an event.  
2. Press the  
key to select the date.  
2. At the event details screen, select  
3. Enter a new name for the event.  
4. Complete the event and select  
.
View Events by List  
From  
list or  
, select an event from the  
to access more features.  
.
Erase Events  
Erase an Event  
Return to the Current Date  
From , select  
to return to the current date.  
1. From  
, select an event.  
2. At the event details screen, select  
.
Sort Events by Time  
From  
, select  
to sort events by time.  
Erase the Current Day’s Events  
From  
, select  
to erase all events on that day.  
Sort Events by Type  
From , select  
to sort events by their assigned type.  
Sort Events by Priority  
From , select  
to sort events by their assigned priority.  
Erase All Events  
From  
, select  
to erase all events from the  
phone.  
You cannot recover deleted information.  
Modify Events  
Erase All Past Events  
From  
Edit an Event  
, select  
to erase all past events  
1. From  
, select an event.  
2. At the event details screen, select  
.
from the phone.  
3. Modify the event and select  
.
User Guide  
53  
             
You cannot recover deleted information.  
Scheduler Settings  
Set Scheduler Hours  
Set Event Silent Mode  
1. From , select  
.
2. Select an option to set every event you create  
with this silent mode.  
1. From  
, select  
.
Alarm clock  
2. Modify the start and end times.  
You can set up to four alerts with your phone’s  
three alarm clocks and one quick alarm.  
Scroll left or right to move between hour,  
minute, and AM/PM fields.  
Scroll up or down to change hour,  
minute, and AM/PM.  
The alert occurs only if the phone is on.  
Set an Alarm  
3. Select  
Erase Events Automatically  
1. From , select  
when done.  
1. From  
alarms and select  
, scroll to one of the  
.
.
2. Press the  
needed.  
key to change the time, if  
2. Select an option from the list to set when to  
automatically erase your past events.  
Scroll left or right to move between hour,  
minute and AM/PM fields.  
Set Event Priority  
1. From  
Scroll up or down to change hour,  
minute and AM/PM.  
, select  
.
2. Select an option to set every event you create  
with this priority type.  
Press the  
the next field.  
key to save time and move to  
key to select a sound from the  
key to select a recurring alarm  
Set Event Reminder  
1. From  
3. Press the  
, select  
.
list.  
2. Select an option to set every event you create  
with this reminder setting.  
4. Press the  
from the list, if needed.  
Set Event Reminder Alert  
5. Press the  
6. Select  
key to enter a note.  
1. From  
, select  
.
.
2. Select an option to set every event you create  
with this reminder alert. (Scroll to listen to  
sounds).  
When the alarm rings, select  
alarm or  
minutes.  
to turn off the  
to reset the alarm for next ten  
54  
Tools  
             
4. Select  
to return to the menu, or  
and one of the following:  
clears value currently stored and  
Set the Quick Alarm  
1. From  
, scroll to the quick  
.
alarm and select  
adds the displayed result to value stored  
in memory.  
adds displayed result to the value  
stored in memory.  
displays currently stored value on  
the screen.  
clears value currently stored in  
memory.  
2. Choose a time. (A notification shows the  
quick alarm is on.)  
When the quick alarm rings, select  
to turn off  
the alarm, or  
to set the quick alarm again.  
Use Tip Calculator  
1. From  
your bill.  
, enter the amount of  
2. Scroll down to select the percentage you  
want to tip.  
World clock  
Use  
the world in relation to your local time.  
to check times in cities around  
3. Scroll down to enter the number of people  
sharing the bill (or enter 1 if paying the  
entire bill).  
Set World Clock  
1. From  
select a time zone.  
, first scroll left or right to  
4. Select  
5. Select  
to view the final bill.  
when finished.  
2. Check your local time and date on the first  
line, followed by your selected world city and  
its time and date.  
Use Calculator  
1. From  
, enter the first number.  
2. Select a mathematical operation:  
Search World Clock  
1. From  
Scroll left to multiply.  
Scroll right to divide.  
Scroll up to add.  
, select  
or  
.
2. Enter the first letter(s) of your desired city or  
country.  
Scroll down to subtract.  
Your selection will appear highlighted.  
3. Select a city or country from the list.  
3. Enter the second number, and press the  
key to view the result.  
User Guide  
55  
       
Use Timer  
Memopad  
The timer counts down for the specified time. It  
beeps when that amount of time has elapsed.  
Write a Memo  
1. From  
, enter the memo.  
1. From  
, select  
.
2. Select  
.
2. Enter the time length.  
View a Memo  
From  
Scroll left or right to move between  
hours, minutes, or seconds fields.  
Scroll up or down to change hours,  
minutes, or seconds.  
, select  
to open a memo  
or  
to access more features.  
Edit a Memo  
1. From  
3. Select  
, and choose from the list to  
, highlight a memo.  
.
modify the sound.  
2. Select  
4. To work the timer, select the following option  
buttons:  
3. Edit the memo, and select  
.
begins the countdown.  
pauses the countdown.  
clears the timer.  
Send a Memo  
1. From  
2. Select  
, highlight a memo.  
.
When the countdown is complete, select  
silence the alarm.  
to  
3. Complete the message, and select  
.
Call a Number in a Memo  
If you have a phone number in a memo, you can  
call it.  
Use Stopwatch  
From  
, select the following option  
buttons:  
1. From  
2. Select  
, highlight a memo.  
.
begins counting.  
pauses counting.  
clears the stopwatch.  
key to exit.  
3. Select a number, and press the  
key.  
Lock a Memo  
Press the  
You can lock a memo to prevent it from being  
edited or erased.  
1. From  
, highlight a memo.  
56  
Tools  
               
2. Select  
.
describe the process. You may also need to  
reference the user guide provided with your  
Bluetooth device.  
To unlock a memo, select  
.
Erase a Memo  
1. From  
1. Prepare the Bluetooth device (accessory) for  
pairing as described in the device’s user  
guide.  
, highlight a memo.  
.
2. Select  
2. From  
, select  
. Your  
Erase All Memos  
phone then searches and detects any  
available Bluetooth devices in the vicinity.  
From  
, select  
.
You must enable the Bluetooth feature on  
your phone.  
Selecting  
memos.  
only erases unlocked  
3. At the device list, highlight a device and  
select  
.
Bluetooth  
Bluetooth® wireless technology enables wireless  
connectivity with accessories such as headsets,  
portable GPS devices, and more.  
Accept the pairing if prompted.  
4. If necessary, enter the password provided  
with the Bluetooth device and select  
.
With the password accepted, the device appears  
in your device list.  
You can connect compatible Bluetooth devices to  
your phone. To buy Virgin Mobile authorized  
Bluetooth accessories for your phone, visit  
.
Use Bluetooth Devices  
Connect to a Device  
Before you can use Bluetooth, you must get your  
phone ready to communicate with a device, called  
“connecting.”  
Enable Bluetooth  
Before you can connect your phone with a  
Bluetooth device, you need to enable the  
Bluetooth feature on your phone.  
To connect your phone to a Bluetooth device,  
From  
, select  
.
from  
, highlight a device and select  
.
Pair with a Device  
A notification appears confirming the connection.  
You can now use the device with your phone.  
To enable your phone to communicate with a  
Bluetooth device, you need to "pair" the device  
with your phone. The following instructions  
User Guide  
57  
           
allows other devices to find your phone.  
prohibits your phone from being used  
Disconnect from a Device  
From  
, highlight a connected device  
with any Bluetooth wireless technology device.  
To prolong battery life, it is recommended to  
turn off Bluetooth when you are not using it.  
and select  
.
Rename a Device  
1. From  
, highlight a device.  
.
When you turn on Bluetooth the first time, you  
need to find your device before pairing with it.  
2. Select  
3. Enter a new name and select  
.
Visibility  
Delete a Device  
You can delete a Bluetooth device that you have  
paired your phone with.  
Use this setting to control your phone’s Bluetooth  
visibility to other Bluetooth devices.  
From  
, select  
and one of the  
following options:  
1. From  
2. Select  
, highlight a device.  
.
hides your phone from being used  
with other Bluetooth devices.  
allows other devices three  
minutes to find your phone.  
always allows other devices to  
find your phone.  
View Device Services  
A Bluetooth device paired with your phone may  
have more than one service profile (such as  
Headset, Handsfree, and so on). Do the following  
to check the services available:  
Change Phone’s Name  
You can change the name presented for other  
Bluetooth devices’ search of your phone.  
1. From  
2. Select  
, highlight a device.  
.
3. At the service list, highlight a profile and  
select to change the active profile.  
1. From  
, select  
.
2. Enter a new name and select  
.
Change Bluetooth Settings  
Turn on or off Bluetooth  
View Supported Services  
From  
, select  
to view a list  
You must turn on your phone’s Bluetooth feature  
to use it with Bluetooth devices.  
of the Bluetooth service profiles your phone  
supports.  
From  
, select  
and one of the  
following:  
58  
Bluetooth  
             
displays icons of each menu item, with  
its name at the top of the screen.  
Display  
Graphics  
displays a list of all menu items.  
stores your preloaded and downloaded  
The next time you view the  
menu style appears.  
, your selected  
graphics. You can download wallpapers and  
screensavers to your phone from the Virgin  
Mobile Web site at  
Set Theme  
or directly from your phone using  
Charges apply.  
.
From  
display background.  
, select a color theme for the  
Download a Graphic  
Set My Banner  
Before downloading, make sure you have enough  
money in your account; otherwise you can Top-Up  
your account.  
The banner is the personal label for your phone,  
appearing on the main screen above the time and  
date.  
1. From  
, select  
1. From  
, select  
.
and search for a graphic.  
2. Press the  
banner.  
key to clear the current  
2. Follow the prompts to purchase and  
download the selected graphic.  
3. Enter your new text (up to 14 characters) or  
press the key for a blank banner.  
4. Select  
Assign a Graphic  
1. From  
, browse the  
,
.
,
or other  
Set Language  
graphic folders.  
2. From a file list, select a graphic.  
3. Select and choose how you want to  
assign the graphic.  
From  
, select a language.  
Backlight  
Set Display Duration  
From , select  
one of the following:  
4. Complete the appropriate task.  
and  
Set Main Menu View  
From  
, select one of the following:  
User Guide  
59  
                 
forces the backlight to remain  
dim before turning off.  
Set Brightness  
1. From  
, scroll to change the  
,
,
, or  
turns backlighting on for the set  
time after your last keypress.  
forces the backlight to remain  
bright before turning off.  
brightness level.  
2. Select  
.
Sounds  
Your phone has several settings that control the  
sound. You can select from a variety of ringtones  
and control the volume.  
Set Keypad Duration  
From , select  
one of the following:  
and  
Set Ringtone Volume  
forces the backlight to remain dim  
before turning off.  
1. From  
to set the ringtone volume.  
2. Select  
, scroll right or left  
,
,
, or  
turns backlighting on for the set  
time after your last keypress.  
forces the backlight to remain  
bright before turning off.  
.
Set your Ringtone  
Use  
to set your ringtone with a  
preloaded or downloaded ringtone. See “My  
ringtones” on page 42 for more information.  
Enable Auto-Hyphenation  
Auto-hyphenation, when enabled, automatically  
inserts hyphens into your phone numbers to be  
consistent with the U.S. dialing plan (or the North  
American Numbering Plan).  
Set your Business Ringtone  
Use  
to set the ringtone for  
your business group contacts with a preloaded or  
downloaded ringtone. See “My ringtones” on  
page 42 for more information.  
From  
, select  
to turn on  
auto-hyphenation.  
Set your Personal Ringtone  
Set Time and Date Format  
Use  
to set the ringtone for  
From  
, select a time and date  
your personal group contacts with a preloaded or  
downloaded ringtone. See “My ringtones” on  
page 42 for more information.  
format.  
60  
Sounds  
               
Set Slide Sounds  
Enable Minute Alert  
1. From  
.
, select  
or  
From  
, select  
. Your phone  
alerts you with a short beep ten seconds before  
each minute passes during a call.  
2. Select a sound. (Scroll down the list to play  
the sounds.)  
Set Earpiece Volume  
Set Power On/Off Sounds  
1. From  
to set the earpiece volume.  
2. Press the key to save.  
, scroll right or left  
From  
, select  
to  
have your phone play the sound when turned on.  
Set Key Volume  
Set Speakerphone Volume  
1. From  
the keypad volume.  
2. Select  
, scroll right or left to set  
1. From  
, scroll right  
or left to set the speakerphone volume.  
.
2. Select  
.
Set Key Length  
Convenience  
From  
, select one of the following to  
Use this setting to make your phone more  
convenient to use.  
control your keypad tone duration:  
sets the keypad tones to normal  
Set Date and Time  
In Airplane mode, you can set the time and date  
manually.  
length.  
sets the keypad tones to long length.  
Set your TXT Tone  
You can only access  
with  
Use  
to set your text message ringtone  
enabled.  
with a preloaded or downloaded ringtone. See  
“My ringtones” on page 42 for more information.  
1. From  
change the date:  
, do the following to  
Scroll left or right to move between the  
month, day, and year fields.  
Scroll up or down to change the month,  
day, and year.  
Enable Smart Volume  
From  
, select  
to  
automatically adjust the volume during a call,  
based on surrounding noise levels.  
2. Press the  
key to save the date.  
User Guide  
61  
                     
3. Do the following to change the time:  
From  
, select  
or from the  
key.  
main screen, press and hold the  
Scroll left or right to move between the  
hour, minute, and AM/PM fields.  
Scroll up or down to change the hour,  
minute, and AM/PM.  
Unlock Keyguard  
From the main screen, select  
the  
and press  
key to unlock the keypad.  
4. Press the  
5. Select  
key to save the time.  
Call Contact using Fast Find  
.
1. From  
fast find.  
, select  
to turn on  
Enable Airplane Mode  
While in an airplane, it is normally required that  
you turn off your mobile phone because it emits  
RF signals that interfere with air traffic control. In  
airplane mode, however, your phone does not  
emit RF signals. You cannot make or receive calls,  
send text messages, use the Browser or Bluetooth,  
but you can play games, use the Scheduler, set the  
clock, and make emergency calls to designated  
emergency numbers. Please check with  
2. From the main screen, press the keys  
corresponding to the letters of the name you  
want to find. A matching contact or speed  
dial entry appears.  
3. Scroll to your desired contact and press the  
key to call the number.  
Enable Frequent List  
From  
, select  
. With  
uniformed personnel before operating your  
phone in Airplane mode.  
enabled, the last 15 of your most  
frequently called contacts appear at the beginning  
of your contacts list. Scroll past the double line to  
view the entire contacts list.  
From  
, select  
to  
activate airplane mode.  
With airplane mode enabled, you can also set the  
time and date manually.  
Hold call  
Enable Hold Call  
Auto keyguard  
Use  
to place incoming calls on hold  
Enable Auto Keyguard  
until you are ready to answer them.  
Use  
to automatically lock the  
The Hold Call feature will not work if the  
Open to Answer feature is enabled. See “Enable  
Open to Answer” on page 65.  
keypad after 30 seconds of inactivity to prevent  
accidental key presses.  
62  
Convenience  
             
1. From  
, select  
.
3. Select  
to save the message or  
and one of the following:  
If you have not recorded a hold message, you  
need to record one, such as “Please hold. I’ll  
answer in a minute.”  
to replay your message.  
to record your message  
again.  
to exit.  
2. Record the message twice, as prompted.  
3. Select  
following:  
or  
and one of the  
Use 1-Touch Dialing  
to replay your message.  
The 1-Touch Dialing feature is the fastest way to  
call a speed dial location. To call a contact with  
speed dial, press and hold the speed dialing  
location.  
to record your message  
again.  
to exit.  
The next time a call comes in, you can place it on  
hold.  
If it is a two-digit location, press the first digit  
briefly, then press and hold the second digit.  
To use 1-Touch dialing, you must enable  
1-Touch dialing on your phone and have a speed  
dial location assigned to a contact.  
Place a Call on Hold  
You can place a call on hold with  
enabled.  
From  
on 1-touch dialing.  
, select  
to turn  
If you are already on a call and you receive  
another call, you cannot place the incoming call  
on hold. With no call waiting enabled, the call  
Customize Keys  
You can modify the  
up your desired shortcut.  
goes to  
When a call comes in, do the following:  
1. Select to place the  
caller on hold with your recorded hold  
message.  
2. Select  
or  
.
key settings to set  
1. From  
, or  
, select  
,
.
2. Select your desired menu option for the  
targeted key shortcut.  
to speak to the caller on hold  
to hang up without speaking.  
Change Hold Call Message  
1. From , select  
.
2. Record the message twice, as prompted.  
User Guide  
63  
         
From  
options:  
, select one of the following  
recognizes only 7, 10, and 1  
allows 4-14 digits in a phone  
Call options  
Voice dialing  
Use the following features to customize the voice  
commands.  
+ 10 digits in a phone number.  
number.  
Enable Automatic Add  
Voice answer  
From  
, select  
to  
automatically add a contact to your voice dial list  
when you create a new contact.  
Enable Voice Answer  
You can set your phone to answer a call with your  
voice when using a hands-free accessory.  
Set Expert Mode  
1. From  
2. From  
, select  
, select  
.
Use  
to speak a command after you  
hear a tone instead of following the initial voice  
prompts.  
.
From  
, select one of the following:  
sets the phone to default voice  
3. From  
, select  
.
prompts.  
Answer Using Voice Answer  
sets the phone to sound tones instead  
of voice prompts.  
When you receive an incoming call, the phone  
prompts “Incoming call, answer?”. With the caller  
recognized as a contact entry in your phone, the  
phone prompts “Incoming call from (Name),  
answer?” Do one of the following:  
Set Display Results  
You can set the phone to display up to three voice  
recognition contacts when calling or searching  
for a contact with voice commands.  
Say “Yes” or press any except the  
answer the call.  
key to  
From  
, select  
or  
Say “No” or press the  
call.  
key to ignore the  
.
Set Digit Lengths  
You can set the number of digits used for a phone  
number in your voice dial list.  
Remain silent. The voice alert repeats twice  
and the phone rings once before returning to  
the main screen.  
64  
Call options  
                 
Use Voice Training  
Security  
If your phone has trouble recognizing your voice,  
you can train your phone to recognize specifically  
your voice for numbers.  
This section describes all the features involved in  
securing your phone and preventing access to  
personal information. All security features are  
shielded by a four-digit lock code (by default the  
last 4 digits of your phone number).  
1. From  
select  
, read the message and  
.
2. Follow the prompts for each number until  
training is complete.  
Lock phone  
Set Lock Phone  
You must read the numbers digit by digit  
for voice training to work.  
With your phone locked, you can call only  
emergency numbers or Virgin Mobile’s customer  
service number. You can still receive incoming  
calls.  
Enable Auto-Answer  
From  
, select  
. The  
phone automatically answers after five seconds  
with a headset attached.  
1. From  
code.  
, enter your four-digit lock  
2. Select  
and one of the  
Enable Open to Answer  
following:  
From  
, select  
to  
leaves the phone always unlocked.  
locks the phone every  
answer calls by opening the phone.  
Enable Any Key  
time you turn it on.  
locks the phone immediately.  
From  
, select one of the following:  
to silence calls when you press  
Unlock the Phone  
1. From the main screen, select  
2. Enter your four-digit lock code.  
any key except for the  
key.  
to answer calls when you  
press any key except for the , or  
key.  
or  
.
,
User Guide  
65  
               
You cannot recover deleted information.  
Change Lock Code  
Change your lock code from the default provided  
by Virgin Mobile.  
Erase All Downloads  
1. From  
code.  
, enter your four-digit lock  
1. From  
code.  
, enter your four-digit lock  
2. Select  
to  
2. Select  
.
erase all your downloaded (excluding the  
preloaded) content.  
3. Enter a new four-digit code.  
4. Re-enter your new lock code.  
You cannot recover deleted information.  
Contact Virgin Mobile for more information.  
Assign Special numbers  
Reset your Phone Settings  
Use  
(in case of emergency  
numbers) to specify three personal phone  
numbers you can call with your phone locked.  
1. From  
code.  
, enter your four-digit lock  
1. From  
code.  
, enter your four-digit lock  
2. Select  
to reset your  
phone settings to the factory default, deleting  
all your custom settings.  
2. Select  
.
3. Select an  
slot.  
You cannot recover deleted information.  
4. Enter the number and select  
.
Messaging  
Use  
You can view these numbers only when entering  
them for the first time.  
to set up the settings affecting all  
messages. See “Message Settings” on page 24 for  
more information.  
To make a call to an ICE number from a locked  
phone, you must dial the number (including area  
code) exactly as stored in  
.
Network  
Erase All Contacts  
Enable Privacy Alert  
From  
phone to alert you when enhanced digital CDMA  
privacy is lost or regained.  
1. From  
code.  
, enter your four-digit lock  
, select  
to set your  
2. Select  
to erase  
all entries from your contacts list.  
66  
Messaging  
           
Set Location Information  
Connect to TTY Device  
Use  
to share your location information  
You can connect the phone to a teletype (TTY)  
device for the hearing impaired.  
with network services other than emergency  
services (for example, 911, 111, 999 and 000) in  
serviced areas. This feature works only when your  
phone is in digital mode. You do have the option  
of turning off the locator to emergency services.  
Enable TTY only when using the phone with  
a TTY device.  
1. Connect the TTY device to your phone.  
2. From  
notification.  
3. Select one of the following:.  
, select  
to clear the  
From  
, select one of the following:  
(default) shares your position  
information only with emergency services  
when you call your 3-digit emergency code.  
shares your position  
disables TTY.  
enables TTY devices.  
enables TTY devices and  
voice carry over.  
information, in addition to emergency  
services.  
enables TTY devices and  
hearing carry over.  
Accessories  
Connect to Hearing Aid Device  
Set Headset Sounds  
With a T-coil hearing aid device connected, you  
can enable the hearing aid feature.  
With a headset attached to your phone, you can  
play the ringtone through the headset or phone  
speaker.  
1. Connect the T-coil hearing aid device to your  
phone.  
From  
, select  
(ringing from the phone speaker) or  
(ringing from the headset).  
2. From  
, select  
.
Memory card  
Enable Power backlighting  
Choose Files to Save  
1. From  
From  
, select  
, select  
to  
have the backlight always on whenever the phone  
detects external power.  
choose what files you save to your memory.  
2. Select file types from the list provided. A  
checkmark appears next to each file types  
Charge time may increase, preventing the phone  
from reaching its complete charge level.  
User Guide  
67  
               
that is saved to the memory card. Press the  
key to add or remove checkmarks.  
3. When finished, select  
.
Format Memory Card  
From  
, select  
to format your memory card.  
Formatting erases all current information  
on the memory card.  
Check Space on Memory Card  
From , select  
to  
check how much space is left on your memory  
card.  
Phone info  
Check your Phone Number  
From  
, check the number of  
your phone.  
Check your Phone Memory  
From  
, check the memory usage  
of your phone.  
View Build Information  
From  
, check your phone’s software  
and hardware information.  
View Phone Icons  
From  
, check the icons used in your  
phone.  
68  
Phone info  
           
14 Voice Commands  
You can do certain commands through voice  
recognition. To control the settings associated  
with voice commands, see “Voice dialing” on  
page 64.  
Call a Number  
1. From the main screen, press and hold the  
key. The phone prompts, “Say a  
command”.  
2. Say “Dial Number” and then speak the digits  
of the number you want to call. If you pause,  
the phone prompts you, “Did you say  
Call a Contact  
1. From the main screen, press and hold the  
key. The phone prompts, “Say a  
command”.  
<number>” or “Say a number” if it does not  
recognize the name. Say “Yes” to make the  
call, “No” to cancel the phone call.  
2. Say “Contact” and then name of the person  
you want to call.  
3. Press the  
key to end the call.  
The phone prompts, “Please repeat” or “Say  
a name” if it does not recognize the name. If  
the name you spoke matches a contact in the  
voice dial list, the phone prompts: “Name,  
correct?” Say “Yes” to make the call, “No” to  
select a similar name, or “Cancel” to cancel  
the phone call.  
Use a Shortcut  
1. From the main screen, press and hold the  
key. The phone prompts, “Say a  
command”.  
2. Say the name of the menu item you want to  
access or say “Shortcuts” to view a list of  
menu items. The phone prompts, “Say one of  
the shortcuts”.  
If the phone finds multiple voice tags that  
sound like the name you said, the phone will  
list the names, you will be asked to verify  
which name you want to call. Say “Yes” when  
you hear the correct name. Say “No” when  
you hear an incorrect name.  
3. Say the name of the menu item you want to  
access.  
Play a Playlist  
1. From the main screen, press and hold the  
key. The phone prompts, “Say a  
command”.  
3. Press the  
key to end the call.  
To modify your voice dial list, see “Enable Voice  
Dial Tags” on page 31.  
User Guide  
69  
                 
2. Say “Play” and then a playlist name. If you  
pause, the phone prompts you to say a  
playlist name.  
3. Say “Yes” to confirm your choice.  
Find a Contact  
1. From the main screen, press and hold the  
key. The phone prompts, “Say a  
command”.  
2. Say “Find Contacts”. The phone prompts,  
“Say a name”.  
The phone prompts, “Please repeat” or “Say a  
name” if it does not recognize the name. If the  
name you spoke matches a contact in the voice  
dial list, the phone prompts: “Name, correct?” Say  
“Yes” to display the contact, “No” to select a  
similar name, or “Cancel” to cancel the search.  
You can only search for contacts that are in  
the voice dial list.  
70  
Find a Contact  
   
15 Getting Help  
The steps you took to reproduce the problem.  
The phone’s mobile equipment ID (MEID). To  
locate the MEID, select  
Customer Support  
To contact Virgin Mobile’s customer support  
department for information about your phone,  
account history, call coverage area, and specific  
features available to you, such as call forwarding  
or voicemail:  
and scroll down.  
Qualified Service  
If the problem with your phone persists, return  
the phone with all accessories and packaging to  
the dealer for qualified service.  
Go to  
Dial  
.
from your Virgin Mobile phone.  
Dial 888-322-1122 from any phone.  
For questions about the phone features, refer to  
the materials provided with your phone, or visit  
.
Phone Accessories  
To shop for accessories for your phone, visit  
For additional questions, you may contact the  
Kyocera Wireless Corp. Customer Care Center in  
any of the following ways:  
or  
.
Web site:  
.
Become a Product Evaluator  
Phone: 1-800-349-4478 (U.S. and Canada) or  
1-858-882-1401.  
To participate in the testing and evaluation  
of Kyocera Wireless Corp. products,  
including cellular or PCS phones, visit  
.
Before requesting support, please try to  
reproduce and isolate the problem. When you  
contact the Customer Care Center, be ready to  
provide the following information:  
The name of your service provider: Virgin  
Mobile.  
The actual error message or problem you are  
experiencing.  
User Guide  
71  
               
16 Consumer Limited Warranty  
Kyocera Wireless Corp. (“KYOCERA”) offers you a  
limited warranty that the enclosed product or  
products (the “Product”) will be free from  
defects in material and workmanship for a period  
that expires one year from the date of sale of the  
Product to you, provided that you are the original  
end-user purchaser of the Product and provided  
that your purchase was made from an authorized  
supplier. Transfer or resale of a Product will  
automatically terminate warranty coverage with  
respect to that Product. This limited warranty is  
not transferable to any third party, including but  
not limited to any subsequent purchaser or owner  
of the Product.  
After the one year warranty period, you must pay  
all shipping, parts and labor charges.  
This limited warranty does not cover and is void  
with respect to the following: (i) any Product  
which has been improperly installed, repaired,  
maintained or modified; (ii) any Product which  
has been subjected to misuse (including any  
Product used in conjunction with hardware  
electrically or mechanically incompatible or used  
with accessories not approved by KYOCERA),  
abuse, accident, physical damage, abnormal  
operation, improper handling, neglect, exposure  
to fire, water or excessive moisture or dampness  
or extreme changes in climate or temperature;  
(iii) any Product operated outside published  
maximum ratings; (iv) cosmetic damage; (v) any  
Product on which warranty stickers or Product  
serial numbers have been removed, altered, or  
rendered illegible; (vi) cost of installation,  
removal or reinstallation; (vii) signal reception  
problems (unless caused by defects in material  
and workmanship); (viii) damage the result of  
fire, flood, acts of God or other acts which are not  
the fault of KYOCERA and which the Product is not  
specified to tolerate, including damage caused by  
mishandling, shipping and blown fuses; (ix)  
consumables (such as fuses); or (x) any Product  
which has been opened, repaired, modified or  
altered by anyone other than KYOCERA or a  
KYOCERA authorized service center.  
KYOCERA shall, at its sole and absolute discretion,  
either repair or replace a Product (which unit  
may use refurbished parts of similar quality and  
functionality) if found by KYOCERA to be defective  
in material or workmanship, or if KYOCERA  
determines that it is unable to repair or replace  
such Product, KYOCERA shall refund the purchase  
price for such Product, provided that the subject  
Product (i) is returned, with transportation  
prepaid, to a KYOCERA authorized service center  
within the one year warranty period, and (ii) is  
accompanied by a proof of purchase in the form  
of a bill of sale or receipted invoice which  
evidences that the subject Product is within the  
one year warranty period (“Proof of Purchase”).  
72  
Become a Product Evaluator  
   
USE ONLY KYOCERA APPROVED ACCESSORIES  
WITH KYOCERA PHONES. USE OF ANY  
UNAUTHORIZED ACCESSORIES MAY BE  
DANGEROUS AND WILL INVALIDATE THE PHONE  
WARRANTY IF SAID ACCESSORIES CAUSE  
DAMAGE OR A DEFECT TO THE PHONE.  
STATUTORY OR OTHERWISE, WITH RESPECT TO  
THE PRODUCTS, INCLUDING BUT NOT LIMITED  
TO ANY IMPLIED WARRANTY OR CONDITION OF  
MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE OR AGAINST  
INFRINGEMENT OR ANY IMPLIED WARRANTY OR  
CONDITION ARISING OUT OF TRADE USAGE OR  
OUT OF A COURSE OF DEALING OR COURSE OF  
PERFORMANCE. NO DEALER, DISTRIBUTOR,  
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE  
ANY MODIFICATION OR ADDITION TO THIS  
WARRANTY.  
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY  
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,  
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES,  
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,  
WHETHER FORESEEABLE OR UNFORESEEABLE  
OF ANY KIND WHATSOEVER, INCLUDING BUT  
NOT LIMITED TO LOSS OF PROFITS,  
UNANTICIPATED BENEFITS OR REVENUE,  
ANTICIPATED PROFITS ARISING OUT OF USE OF  
OR INABILITY TO USE ANY PRODUCT (FOR  
EXAMPLE, WASTED AIRTIME CHARGES DUE TO  
THE MALFUNCTION OF A PRODUCT) OR  
Some jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages,  
or allow limitations on how long an implied  
warranty lasts, so the above limitations or  
exclusions may not apply to you. This limited  
warranty gives you specific legal rights, and you  
may also have other rights which vary from  
jurisdiction to jurisdiction.  
CONTRIBUTION OR INDEMNITY IN RESPECT OF  
ANY CLAIM RELATED TO A PRODUCT.  
For warranty service information, please call the  
following telephone number from anywhere in the  
continental United States and Canada:  
1-800-349-4478 or 858-882-1401; or contact  
KYOCERA at the following address: 10300 Campus  
Point Drive, San Diego, California, 92121-1582,  
USA, Attention: Technical Support.  
REPAIR OR REPLACEMENT OF A DEFECTIVE  
PRODUCT OR REFUND OF THE PURCHASE PRICE  
RELATING TO A DEFECTIVE PRODUCT, AS  
PROVIDED UNDER THIS WARRANTY, ARE YOUR  
SOLE AND EXCLUSIVE REMEDIES FOR BREACH  
OF THE LIMITED WARRANTY, AND SUBJECT TO  
THIS WARRANTY, THE PRODUCTS ARE  
DO NOT RETURN YOUR PRODUCTS TO THE  
ABOVE ADDRESS. Please call or write for the  
location of the Kyocera Wireless Corp. authorized  
service center nearest you and for procedures for  
obtaining warranty service.  
APPROVED AND ACCEPTED BY YOU “AS IS”.  
KYOCERA MAKES NO OTHER WARRANTIES,  
REPRESENTATIONS OR CONDITIONS OF ANY  
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,  
User Guide  
73  
74  
Become a Product Evaluator  
Index  
Numerics  
1-touch dialing, 63  
A
accessories, 3, 71  
visibility, 58  
headsets, 67  
T-coil hearing aid, 67  
browser  
alerts, 23  
TTY device, 67  
airplane mode, 62  
set date and time, 61  
bookmarks, 48  
launching, 48  
navigating, 48  
searching, 48  
alarm clock, 54  
alerts  
LED, 7  
messages, 24  
minute, 61  
pages, 24  
C
calculator, 55  
calendar, see scheduler  
call history, see call lists  
call lists  
scheduler, 54  
voice privacy, 66  
applications  
downloading, 44  
running, 44  
auto-hyphenation, 60  
all, 33  
erasing, 33  
incoming, 32  
missed, 32  
B
outgoing calls, 33  
saving numbers, 33  
sending messages, 33  
viewing contacts, 33  
call logs, see call lists  
call timers  
backlighting, 59, 60  
banner, 59  
battery  
charging, 1, 3  
drain, 3  
installing, 1, 3  
recharging, 2  
safety guidelines, 2  
Bluetooth  
all, 33  
incoming, 33  
calls  
answering, 10  
any key answer, 65  
auto answer, 65, 67, 68  
activating, 57, 58  
adding devices, 57  
changing phone name, 58  
User Guide  
75  
call lists, 33  
emergency, 11, 12  
ending, 11  
making, 10  
open to answer, 65  
placing on hold, 63  
redialing, 10  
D
silencing, 11  
timing, 61  
voice answer, 64  
voice commands, 69  
drafts folder, 19  
camera, 46  
brightness, 47  
color tone, 47  
date stamp, 47  
multishot, 47  
picture quality, 47  
resolution, 46  
self timer, 46  
E
earpiece, 10  
emergency calls, 11, 12  
emergency numbers, 66  
emergency services, 67  
F
shutter sound, 47  
taking pictures, 46  
white balance, 47  
Facebook, 48  
fast find, 62  
frequent list, 62  
CDMA privacy, 66  
G
charging, 1, 3  
games  
consumer limited warranty, 72  
contact groups, 29  
contacts, 26  
downloading, 43  
playing, 43, 44  
graphics  
assigning, 43, 59  
downloading, 43, 59  
groups  
adding, 27  
adding prefixes, 28  
assigning alerts, 28  
assigning pictures, 28  
calling, 27  
adding, 30  
adding contacts, 29  
assigning alerts, 30  
assigning pictures, 31  
editing, 30  
changing primary number, 29  
editing, 28  
erasing, 29, 66  
number types, 28  
sending messages, 27, 28  
erasing, 31  
sending messages, 30  
76  
viewing, 30  
media player, 34  
groups list, 30  
auto turn off, 37  
H
headset sounds, 67  
headsets  
auto answer, 65, 67  
voice answer, 64  
hold calls  
locking memos, 56  
sending memos, 56  
viewing memos, 56  
activating, 63  
changing message, 63  
I
in case of emergency, 66  
inbox, 20, 21  
incoming calls, 32  
installing, 1, 3  
Internet, 48  
memory card  
checking memory, 68  
formatting, 68  
saving files, 67  
K
keyguard  
activating, 62  
unlocking, 62  
menus  
media gallery, 42  
messaging, 16  
recent calls, 32  
setting main view, 59  
settings, 49  
L
language, 59  
LED behavior, 7  
location information, 67  
lock code, 66  
tools, 50  
messages  
adding addresses, 19  
adding contacts, 18  
adding groups, 18  
adding preset text, 19, 24  
alerts, 24  
attaching contacts, 19  
attaching pictures, 20  
attaching sounds, 20  
calling numbers, 21  
checking status, 23  
completing drafts, 19  
M
media files  
assigning, 44  
details, 45  
erasing, 45  
locking, 44  
modifying, 45  
online locations, 44  
renaming, 44  
zoom, 45  
User Guide  
77  
creating, 17, 18  
erasing, 25  
forwarding, 21  
incoming calls, 18  
locking, 22  
online locations, 19  
playing attachments, 22  
previewing, 20  
recent calls, 18  
recent list, 18, 24  
replaying, 22  
replying, 20, 21  
saving, 21, 25  
my graphics, 43, 59  
my themes, 44  
MySpace, 48  
saving addresses, 18  
saving attachments, 22  
saving drafts, 19  
saving preset text, 19  
signature, 24  
N
navigation shortcuts, 63  
notifications  
messages, 20, 21  
voicemail, 23  
sorting, 22  
number prefixes, 28  
number types, 28  
unable to send, 23  
viewing information, 22  
viewing recipients, 21  
viewing sender, 21  
viewing slides, 22  
web addresses, 22  
O
outbox, 23  
outgoing calls, 33  
overview, 5  
missed calls, 32  
multimedia, 42  
P
pages  
alerts, 24  
multimedia messages, 17, 18  
auto retrieve, 20, 24  
CC/BCC fields, 24  
prompt, 21  
phone  
accessories, 3, 71  
answering calls, 10  
build information, 68  
changing lock code, 66  
codes, 27  
extensions, 27  
icons, 68  
locking, 65  
music  
erasing, 35  
locking, 35  
playlists, 35, 36, 37  
searching, 35, 36, 37  
voice commands, 69  
78  
making calls, 10  
overview, 5  
programming, 4  
service, 71  
event priority, 54  
finding dates, 53  
turning on, 10  
user guide, 68  
picture messages, see multimedia messages  
pictures  
frames, 47  
slideshow, 45  
security, 65  
taking, 20, 46  
viewing, 46  
settings  
playlists  
accessories, 67  
camera, 46  
convenience, 61  
network, 66  
scheduler, 54  
security, 65  
sounds, 60  
adding songs, 35  
creating, 34  
erasing, 35  
playing, 34  
power on sounds, 61  
preset text, 19, 24  
primary number, 29  
product evaluation, 71  
voice commands, 64  
slide sounds, 61  
slideshow, 45  
smart sound, 61  
sounds  
Q
quick alarm, 55  
R
power, 61  
recharging, 2  
ringtones  
recording, 20  
speakerphone, 10, 11  
speed dial list  
adding contact, 29  
editing, 31  
downloading, 42, 43  
S
scheduler, 51  
alerts, 54  
using, 11  
stopwatch, 56  
auto erase, 54  
copying events, 53  
creating events, 52  
day view, 52  
editing events, 53  
erasing events, 53  
T
T-coil hearing aid, 67  
teletype device, 67  
text entry, 13, 14  
modes, 13, 25  
User Guide  
79  
numbers, 13  
text messages, 17, 20  
themes, 59  
timer, 56  
voicemail  
tip calculator, 55  
tools, 50  
volume  
alarm clock, 54  
calculator, 55  
memopad, 56  
scheduler, 51  
stopwatch, 56  
timer, 56  
ringers, 60  
smart sound, 61  
speakerphone, 61  
tip calculator, 55  
voice memos, 51  
world clock, 55  
top-up, 39  
W
warranty, 72  
web browser, 48  
world clock, 55  
U
user guide, 68  
V
Virgin Mobile  
account information, 39, 40  
VirginXL  
ending, 41  
navigating, 41  
voice commands, 64, 69  
display results, 64  
expert mode, 64  
finding contacts, 70  
making calls, 69  
playing music, 69  
shortcuts, 69  
voice training, 65  
voice dial list  
automatic add, 64  
digit lengths, 64  
editing, 31  
80  
Kyocera Wireless Corp.  
82-R5601-1EN, Rev. 001-DRAFT  
User Guide  
81  
82  

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